Zagg Gear4 Protection Case for Google Pixel 7/7 Pro Smartphones (various colors) Expired

I got my Havana yesterday after a long wait. The case feels great even though its less grippier than I would have liked. The lips around the camera and front screen are very minimal but that's all you need anyway to protect them from touching when you put the phone down. The buttons on this case are awesome, nice and clicky but not hard to press. I am happy with the case especially for $7.50 price point.

Got 2 Havana and 1 Denali in the mail today. Kinda disappointed in them.
They have less camera protection than any of the 5 cases I already own. Also less screen protection than any of them also. It's like less than 1mm raised on the top and bottom and almost flush with a glass screen protector.

I was hoping to replace my daily Caseology Athlex case because it's a little too thick for a magnetic plate inside. I'm going back to that as my daily, feels much better and protected as well.

As a thin case and for my car I'm using the Spigen liquid air which has better camera protection as well.

I will say that the buttons feel good.

If I can find a cheap way to ship them back I will.

What was your opinion of Spigen liquid Air vs Havana? I guess we have to pay return shipping to send the cases back. At $8 for a case, doesn't make a lot of sense to spend $5 to ship it back and get back $3.

D3O I used in armour because it flexible too. I don't see the need here. Sounds like a fluff

Pretty similar. Havana probably provides more drop protection but less camera.

I ordered the Denali for Pixel 7 but got the Pro version instead. This was the incredibly helpful customer service chat from Zagg. /sarcasm

(1:38:13 PM) *** Seth joined the chat ***
(1:38:13 PM) Seth : Hi. I ordered the Denali for the Pixel 7 but got the Pixel 7 Pro instead. Don't understand why my order on the site says Pro...
(1:38:19 PM) Seth : Order #############
(1:38:36 PM) Seth : Hi █████
(1:38:52 PM) [█████]: Hello i am here to assist you
(1:39:27 PM) Seth : Great
(1:39:36 PM) █████: I can understand your concern about getting the correct case
(1:39:50 PM) █████: for me to access this order, can I please have your Full Name
(1:40:01 PM) Seth : Seth ██████
(1:40:26 PM) █████: Hello Seth ██████, thank you. Pulling up this order now
(1:40:32 PM) Seth : Cool
(1:41:47 PM) █████: The order shows the Gear4 Denali for Google Pixel 7 Pro sku: 702010208 is what was Ordered, Invoiced, and Shipped.
(1:42:04 PM) Seth : Correct, I just said that
(1:42:11 PM) Seth : I don't know why the order says Pro
(1:42:54 PM) █████: did process more than 1 order?
(1:43:11 PM) Seth : ?
(1:43:26 PM) Seth : I also ordered Havana for Pixel 7
(1:43:34 PM) Seth : Received that fine
(1:44:34 PM) █████: The order ############# shows the Gear4 Denali for Google Pixel 7 Pro sku: 702010208 is what was Ordered, Invoiced, and Shipped. This is what is showing that was ordered, we sent the product that was ordered.
(1:45:09 PM) Seth : This is not helpful
(1:45:38 PM) █████: We sent a Denali for a Pixel 7 Pro as that is what was ordered
(1:45:56 PM) Seth : Yes, you've typed that 3 times after I said that was on the order
(1:46:12 PM) Seth : I do not know WHY that was on the order, as I didn't order it
(1:46:26 PM) Seth : I ordered for the Pixel 7
(1:47:07 PM) █████: there is nothing I am finding that a denali for a Pixel 7 was selected, the 7 pro is what shows in our system that was ordered.
(1:47:16 PM) Seth : Fourth time you've written that
(1:47:16 PM) █████: you can return that for a full refund
(1:47:33 PM) Seth : How?
(1:48:01 PM) █████: Thank you for your purchase of the XXXX. We do offer a 60-day money back guarantee for products purchased at ZAGG.com. Below are instructions for shipping your item back to our warehouse. Ship the product, with your order number (XXXX) written in large letters on the OUTSIDE of the shipping package, to the address provided below. Please also include your order number in the address where specified.

ZAGG Inc. (Order #)
6244 Technology Ave.
Kalamazoo, MI 49009

When you return your product it is necessary to include all accessories, such as cables or dock adapters. Please be cautious and do not include any non-ZAGG products, as they may be disposed of and unable to be retrieved. Customer assumes all shipping charges, or any other fees associated with the transportation of the product to our facility. We do recommend obtaining a tracking number and purchasing insurance for your shipment, as ZAGG is not responsible for lost or damaged products.

(1:48:31 PM) Seth : How to Lose a Customer Forever, By Zagg
(1:48:58 PM) █████: We sent the product that was selected when you placed the order
(1:49:14 PM) █████: there is no order in our system for a Denali for a Pixel 7
(1:49:35 PM) Seth : Fifth time you've mentioned that
(1:49:46 PM) Seth : So your argument is that Zagg never makes mistakes?
(1:50:21 PM) Seth : Because you sent me a new coupon code that is accepted and then doesn't take the discount off
(1:50:23 PM) █████: no, I am saying the Order number you have given me, shows that you ordered a Denali for a Pixel 7
(1:50:35 PM) Seth : So perhaps you made an error
(1:51:20 PM) █████: the packing slip that arrived with your order would have refleceted what was purchased, if the order was incorrect on our end as far as sending the wrong product, the case listed on the pcking slip would say Pixel 7
(1:52:28 PM) █████: The cases are still on sale on our site, discount codes can not be applied to mrked down items
(1:52:58 PM) Seth : Doesn't say on your site or where the coupon is offered, even though Zagg never makes mistakes
(1:53:51 PM) *** Seth left the chat ***