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FYI, I know it's not exactly the same thing, but I just purchased the Bespoke 3-door with family hub for $1,836 including tax and setup directly from the Samsung website with my EPP. I got the counter-depth version, so I would assume the regular depth is even cheaper
Bespoke 3-Door French Door Refrigerator (24 cu. ft.) – with Family Hub™ Panel in White Glass – (with Customizable Door Panel Colors)
Just replaced my 5 year old samsung with a ge and family LOVES it. Samsung had 2 icemakers - both broke. Also had ice buildup that hit fan making noise - had to force defrost weekly. HATED IT. The biggest concern is the SHILLS here trying to change the narrative. Never again...
Friends don't let friends buy Samsung appliances, especially fridges. Ask any appliance repair person.
Sigh .... two words - ice maker. I have the regular four door flex and I was glad i bought the extended warranty(which i generally dont do) had five service calls for the ice maker. Still jams up once in a while. But otherwise a good fridge.
This week I was doing research on a new dishwasher and narrowed my choices to LG and Bosch. At that point reliability was more important to me than price. I then watched Yale's videos, which were helpful. Then I looked at Consumer's Report's reliability rates. To my surprise Yale and CR were nearly polar opposites on reliability. Yale had 2022 (I'm assuming CY '21) LG dishwashers around an unbelievable 1.8% repair rate while CR had it near 10%. CR had Bosch at 5% but Yale had it at 10%. To make it even more confusing, Yale said Bosch repair rate would have been lower if they subtracted the 800 and Benchmark models (I was looking at an 800).
Reality hit then - any appliance can go bad at any time and when it does it 100% sucks. A pox on that brand! Time to fire up the old Moanmobile and head over to social media! But really all of these brands are a carp shoot.
I've had a Samsung ice in door fridge for over 10 years now. It was only problematic one time, which I fixed myself, and which I probably cause myself because I overstuffed it and the air couldn't circulate well. I think a lot of appliance issues are user error or failure to maintain as directed. I would have no problem buying another Samsung if it had the features I wanted -- which is why I bought the one I now have.
Last edited by spec2 December 1, 2022 at 12:40 PM.
Gosh all this 8!tch!ng about Samsung appliances. People don't realize that there is not a single brand that does not fail and if you go searching for "<insert any brand name> refrigerator issues" you will find tons and tons of pages and websites with people complaining about failures.
This is a good example of confirmation bias at play.
Bought a LG fridge 5.5 years ago. I didn't have 1 issues at all until 2 months ago. Turns out my compressor went out.
LG has a 10 year warranty on major parts and the compressor was one of them.
Had a repair company come out and repair it for 600.00. That was the cost of labor and refilling the coolant. The actual part was free under warranty.
I will happily buy another LG fridge when the time comes.
Maybe I'm in the minority?
From what I've seen, a lot of fridges have issues. They just don't make them like they use to.
I read a ton of reviews on fridges and you are correct. Many of them are made poorly now. Pretty much what we gotta do is find one that has the least issues. Like picking lesser of two evils.
I like it and may get one, but heads up to anyone 6ft or taller, go try one out at a big box store first. The main "handle" to open this is at the bottom and it's really low. It was really awkward to open up the top doors and I'm 6ft tall. Any taller and I'd imagine it would be miserable to use this thing every day. I'm on the fence on this model now and it's literally because of this one issue, on paper I liked everything about it. Poor handle design for some though, be warned, try it for yourself in the store first.
Don't ever buy Samsung and LG appliances unless you like to continually be repairing things. Lots of negative online comments for products from both of these shitty Korean companies.
Samsung family hub owner here. buy the warranty. ice build up on the bottom of the freezer section 5 times. the draining valve failed three times in 5 years. Replaced one of the motherboards once.
Thankfully all under best buy warranty... but it just ran out. I'm about to be screwed if its not the same drain valve issue - which I just learned how to replace...
Dude, my house just flooded. I've been having the same issue as you. Replace your fridge if you can. Don't let this happen to you.
We bought this fridge at the beginning of the year, and so far so good. Ice makers are in the freezer section now, so hopefully that resolves a lot of the old complaints. Seems well built, and the price was certainly right at the time! (scratch and dent family hub model for $1200 at bestbuy)
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Bespoke 3-Door French Door Refrigerator (24 cu. ft.) – with Family Hub™ Panel in White Glass – (with Customizable Door Panel Colors)
https://blog.yaleapplia
This week I was doing research on a new dishwasher and narrowed my choices to LG and Bosch. At that point reliability was more important to me than price. I then watched Yale's videos, which were helpful. Then I looked at Consumer's Report's reliability rates. To my surprise Yale and CR were nearly polar opposites on reliability. Yale had 2022 (I'm assuming CY '21) LG dishwashers around an unbelievable 1.8% repair rate while CR had it near 10%. CR had Bosch at 5% but Yale had it at 10%. To make it even more confusing, Yale said Bosch repair rate would have been lower if they subtracted the 800 and Benchmark models (I was looking at an 800).
Reality hit then - any appliance can go bad at any time and when it does it 100% sucks. A pox on that brand! Time to fire up the old Moanmobile and head over to social media! But really all of these brands are a carp shoot.
I've had a Samsung ice in door fridge for over 10 years now. It was only problematic one time, which I fixed myself, and which I probably cause myself because I overstuffed it and the air couldn't circulate well. I think a lot of appliance issues are user error or failure to maintain as directed. I would have no problem buying another Samsung if it had the features I wanted -- which is why I bought the one I now have.
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This is a good example of confirmation bias at play.
LG has a 10 year warranty on major parts and the compressor was one of them.
Had a repair company come out and repair it for 600.00. That was the cost of labor and refilling the coolant. The actual part was free under warranty.
I will happily buy another LG fridge when the time comes.
Maybe I'm in the minority?
From what I've seen, a lot of fridges have issues. They just don't make them like they use to.
Thankfully all under best buy warranty... but it just ran out. I'm about to be screwed if its not the same drain valve issue - which I just learned how to replace...
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