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PSA: Frontier Airlines is Cracking Down on Personal Item Size

53 85 December 10, 2022 at 08:54 AM in Travel & Vacations
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The Frontier gate agents are strictly enforcing personal size at the gate. All personal items must fit in the metal bin at the gate without any pressure or force. These agents are a hired by a third party company and receive commission for each bag charged at the gate.

Personal item dimensions are 14 x 18 x 8. If your personal item does not fit without force they will charge you $100 for a "carry on" at the gate (each direction). Pro tip: you can purchase the carry on on the frontier website for $60 instead, as long as you can make the purchase before the door closes. The gate agents don't like this because they lose their commission. Be careful this holiday season.

https://www.reddit.com/r/travel/c...down_hard/

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Joined Aug 2013
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BENJAMINB1246
12-11-2022 at 02:50 AM.
12-11-2022 at 02:50 AM.
Quote from jbragan1 :
They need to start charging by weight. Fat fcks needs need to pay more. Mainly typical Americans.

Next thing you're gonna say is that us tall people should have to pay extra for more leg room.

Crap... I already do pay extra.
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Joined Nov 2014
L4: Apprentice
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StreetJedi
12-11-2022 at 03:08 AM.
12-11-2022 at 03:08 AM.
Frontier and Spirit are garbage. Not worth dealing with them.
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Joined Mar 2020
L2: Beginner
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sirgoombah
12-11-2022 at 04:41 AM.
12-11-2022 at 04:41 AM.
Quote from RyanJ7344 :
Have you traveled on frontier with the American Tourister 4 Kix recently (since this new "crackdown") That is the bag I have always used with frontier/ spirit, works great.

Worried that these overzealous gate agents will try to charge for it. It fits in the sizer, but not easily, and I think the handle sticks out the side of the sizer. Of course the sizers are literally designed with the cutout on the side so the handle can stick out.
Yes, flown just last month. I know the agents probably assumed they got me but it fits perfectly. Just do not overpack.
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Last edited by sirgoombah December 11, 2022 at 07:32 AM.
Joined Mar 2020
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sirgoombah
12-11-2022 at 04:43 AM.
12-11-2022 at 04:43 AM.
Quote from RiseAgainst :
I think there's a problem....

PACKING Dimensions: 20.25" x 14.0" x 8.0", OVERALL Dimensions: 23.0" x 14.2" x 11.0"
Check again, it's 8x14x18.
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Joined Jul 2014
L3: Novice
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Nachooooo
12-11-2022 at 09:57 AM.
12-11-2022 at 09:57 AM.
Imagine how fast you could board and deboard a plane without all the nonsense of people with their carry-on luggage etc. Walk on, walk off. One can dream.
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Joined May 2017
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euuser11153660
12-11-2022 at 10:43 AM.
12-11-2022 at 10:43 AM.
I've also personally never had an issue with Frontier flights being unduly delayed, certainly not more than other airlines. Maybe I've gotten lucky, but there's always going to be some distribution of people who've gotten lucky and people who've gotten unlucky.

I'm content with Frontier, but I came in knowing what to expect, which is that they will charge you for anything they legally can. I don't fly Frontier when I want to bring a lot of luggage, or when I want a comfortable flight, or when I want to sit next to a travel companion, etc.

Recently I've been taking a bag that's a bit under the size limit to account for the sides puffing out since I pack my clothes tight.

Honestly I think Southwest is the last good budget airline (not "ultra-low cost"), the way they include a carry on and two checked bags with every fare level and often have prices comparable with Frontier if you time it right. Plus free cancellation up to ten minutes before the flight. I feel much better about giving them my money. But Frontier is for when I want to pay $50 for a weekend trip from Denver to Chicago with a few sets of clothes and can afford to eat the cost on the off chance I need to cancel.

Also knock off the hate on heavy people, and I say this as someone who's probably lighter than most of you. The weight limits on luggage aren't because the airline needs that money to keep the plane aloft. If they charge you more then it's because they could charge you more and then did. Do you think Frontier nickels and dimes you for luggage because the weight of your luggage makes the flight that much more expensive for them? Meanwhile the corporations love that you're blaming other customers rather than their own policies.
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RogerP123
12-11-2022 at 04:21 PM.
12-11-2022 at 04:21 PM.
Frontier is one of those things you'll only do once in your life. Like tiling your house or changing your own brakes.
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Joined Oct 2008
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SpiderPig78
12-11-2022 at 06:04 PM.
12-11-2022 at 06:04 PM.
I'd also like to remind folks that this airline has shutdown their call center phone lines. Your very limited in your communication with their non-existent customer service now
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Joined Nov 2018
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Khpbiz
12-11-2022 at 07:04 PM.
12-11-2022 at 07:04 PM.
Frontier (and other nickel and dime airlines) represent all that is wrong and ugly about America and it's greed-based economy. They have every right to create their own rules and fairly enforce them, but when they apply those rules in an arbitrary and capricious way, especially to award a commission, they are undermining their own survival.
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GoodVibrations
12-12-2022 at 04:58 AM.
12-12-2022 at 04:58 AM.
You don't want to fly frontier anyway, trust me.
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Joined Mar 2014
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MatthewM3741
12-13-2022 at 02:15 AM.
12-13-2022 at 02:15 AM.
Stop supporting this airline
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Joined May 2011
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binford
12-13-2022 at 07:45 AM.
12-13-2022 at 07:45 AM.
When I travel with my wife on frontier we usually buy one bag and then both board with the paid bag group. Then they don't check when we both walk through with a bag
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Joined Jul 2021
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SamuraiCreampie.
12-13-2022 at 07:31 PM.
12-13-2022 at 07:31 PM.
Quote from Kapami :
If you fly frontier, i got some some bad news for you

You're a poor?
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Joined Feb 2005
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hohlraum
12-14-2022 at 06:24 AM.
12-14-2022 at 06:24 AM.
Quote from SamuraiCreampie. :
You're a poor?
It's not really always about that. At least where I live they are the only airline that offers certain direct flights or flights that don't arrive or depart at crazy times.
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Joined Feb 2019
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Overoptimistic
12-15-2022 at 12:54 PM.
12-15-2022 at 12:54 PM.
Quote from evotires :
Good info! Although you have to admit some people are out of their minds on how much they think they can push the rules. I've been super lucky this year to have the 100K elite status so basically got everything (bags, seats, etc) for free.

I really hope Frontier does another "status match" promotion this year Wink It was only $50 last year, and they matched hotel status also. I probably took 8-10 Frontier flights with the status so I saved probably $600-700 in fees.

Can you explain the status match? Which airlines do it? Thanks
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