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PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
February 3, 2023 at
05:39 AM
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Last Edited by Te54321 February 3, 2023 at 05:45 AM
For as long as I have shopped on Amazon, they have always had their normal 30-day return policy for Apple products. I noticed that this policy has been changed to 15 days, and wanted others to be aware.
Apple items now say, "This item can be returned in its original condition for a full refund or replacement within 15 days of receipt."
https://www.amazon.com/gp/help/cu...F19035E909
Not 100% sure where it needs to be posted since this isn't a "deal," but a lot of SD shopping is impacted given Amazon's standing as a retailer.
https://www.amazon.com/gp/help/cu...F19035E909
Apple items now say, "This item can be returned in its original condition for a full refund or replacement within 15 days of receipt."
https://www.amazon.com/gp/help/cu...F19035E909
Not 100% sure where it needs to be posted since this isn't a "deal," but a lot of SD shopping is impacted given Amazon's standing as a retailer.
https://www.amazon.com/gp/help/cu...F19035E909
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80 Comments
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Same.
With the prime membership going up, I think I'll take my business elsewhere.
IT TOOK 2.5 MONTHS 9 chats, 3 emails, 6 phone call escalations begging them to give my money back before the 3 month chargeback window closed.
Never had this experience before ever. Something really shady going on at Amazon with apple products.
I will never, ever Buy another apple product at Amazon ever again. Only Costco or apple.com for me.
What "3 month chargeback window" are you referring to? Thanks
https://www.google.com/search?q=c...nd
In most cases, cardholders may only file a chargeback within 120 calendar days of the Central Site Business Date, with some codes requiring shorter timeframes. Note that these limits apply only to the issuer and/or cardholder; acquiring banks and merchants have a set time limit of 45 days to respond to each phase.
https://www.google.com/search?q=c...nd
In most cases, cardholders may only file a chargeback within 120 calendar days of the Central Site Business Date, with some codes requiring shorter timeframes. Note that these limits apply only to the issuer and/or cardholder; acquiring banks and merchants have a set time limit of 45 days to respond to each phase.
Thanks for the reply. I didn't even know there was a time limit on filing a chargeback/dispute. Repped.