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Forum Thread

Fraudulent Credit Card Purchase

2,820 531 March 3, 2023 at 10:09 AM
Looking for some guidance from those more knowledgeable than me.

Some scumbag opened a credit card in my name and purchased an item to be shipped to my home. Once it shipped they called the carrier and asked to have the time held for pick up. What they didn't know is I was signed up with that carrier for notifications so I was able to intercept the package before they could get their hands on it. I beat them there by 10 minutes.

In any event I had my credit frozen, filed a dispute, made a police report and all has been fixed. Except one thing. I still have the package that was intercepted. When this all started I tried to return it but since I didn't have the email used to make the purchase I was not able to return it.

The credit card company has acknowledged the fraud and said that I am not responsible.

Can I just keep the item?
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Joined Jul 2005
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dayv
03-03-2023 at 11:58 AM.
03-03-2023 at 11:58 AM.
call the seller and ask them. it isn't yours and it isn't ours to give you permission to keep.
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Joined Dec 2017
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Original Poster
PoorFatKid
03-03-2023 at 12:23 PM.
03-03-2023 at 12:23 PM.
Quote from dayv :
call the seller and ask them. it isn't yours and it isn't ours to give you permission to keep.
I tried to return it. Since I don't have the email used when it was purchased they would not process the return.
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Joined Nov 2005
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Dr. J
03-03-2023 at 12:50 PM.
03-03-2023 at 12:50 PM.
IMHO yours now. You've already tried to return it, and you didn't order it in the first place. I see this a lot like if you had a regular order and a store shipped you multiples on accident or shipped you something else. You don't have any liability to be "out" to return the item, but if the store wants it back, that's within their rights however it's TOTALLY on them to get it back.

As for CC fraud, if you haven't been hit before you probably don't realize how rampant it is. I've had maybe 5 or 6 new CC's in my lifetime because of fraud. But it's worse than that.

I work in a relatively small community so a lot of people born/raised here (not me) have seen each other. A coworker's wife had a credit card stolen out of her purse - not the whole purse or even wallet, just the CC (smart on the thief's behalf as most people wouldn't notice a single card stolen but would notice an entire purse). Thief then goes on a shopping spree in town, which included a $150 or so spent at a seafood place. Just so happens my coworker used to work there and sometimes helps the owner out during peak times (this was right before New Years') and was actually working during the theft.

Anyway, he catches wind of the theft, can see the charge at the seafood place, does some investigating of his own, gets the CC receipt, time stamp and footage of the woman and her car/plate (clear as day). He then happens to be talking to another coworker who happened to know the thief, gave him her name, etc.

So my coworker goes to the police with all of this, they were able to verify that she's the person he thought she was (name checked out with car and plates, address, etc), but they don't do anything with it. Apparently fraud is so rampant that CC's basically don't care unless you REALLY abuse it.

So the thief is galavanting around town, boasting of her purchases on FB (of course not telling anyone they're fraudulent) and the police know.

BTW, none of this is free. It's assimilated as part of the costs of doing business for the CC, which is passed onto the consumer.
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Joined Dec 2005
My # is bigger than yours
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SnakePlisken
03-03-2023 at 12:51 PM.
03-03-2023 at 12:51 PM.
Quote from PoorFatKid :
I tried to return it. Since I don't have the email used when it was purchased they would not process the return.
I'm shocked, simply shocked that my firm has refused to allow your return of this item! As chief executive vice president in charge of returns, I'm authorizing a FULL refund! For your inconvenience, we wish you to accept the package free, Free, FREE! Kindly provide your back account # so we can begin transfer of $$$ most expediently!! God bless!!!
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Joined Dec 2017
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Original Poster
PoorFatKid
03-04-2023 at 07:42 AM.
03-04-2023 at 07:42 AM.
Quote from Dr. J :
IMHO yours now. You've already tried to return it, and you didn't order it in the first place. I see this a lot like if you had a regular order and a store shipped you multiples on accident or shipped you something else. You don't have any liability to be "out" to return the item, but if the store wants it back, that's within their rights however it's TOTALLY on them to get it back.

As for CC fraud, if you haven't been hit before you probably don't realize how rampant it is. I've had maybe 5 or 6 new CC's in my lifetime because of fraud. But it's worse than that.

I work in a relatively small community so a lot of people born/raised here (not me) have seen each other. A coworker's wife had a credit card stolen out of her purse - not the whole purse or even wallet, just the CC (smart on the thief's behalf as most people wouldn't notice a single card stolen but would notice an entire purse). Thief then goes on a shopping spree in town, which included a $150 or so spent at a seafood place. Just so happens my coworker used to work there and sometimes helps the owner out during peak times (this was right before New Years') and was actually working during the theft.

Anyway, he catches wind of the theft, can see the charge at the seafood place, does some investigating of his own, gets the CC receipt, time stamp and footage of the woman and her car/plate (clear as day). He then happens to be talking to another coworker who happened to know the thief, gave him her name, etc.

So my coworker goes to the police with all of this, they were able to verify that she's the person he thought she was (name checked out with car and plates, address, etc), but they don't do anything with it. Apparently fraud is so rampant that CC's basically don't care unless you REALLY abuse it.

So the thief is galavanting around town, boasting of her purchases on FB (of course not telling anyone they're fraudulent) and the police know.

BTW, none of this is free. It's assimilated as part of the costs of doing business for the CC, which is passed onto the consumer.
The police told me there was nothing they could/would do other than give me a copy of the report.

I found it odd that they would not process the return because I didn't know the email address for the original order. It was >$2,000

I guess they got their money from the CC company.
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Joined Dec 2008
The Po-Po is here.
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genghiskhan
03-04-2023 at 02:51 PM.
03-04-2023 at 02:51 PM.
Quote from PoorFatKid :
Can I just keep the item?
You must make good faith attempt to return the item.
It seems you have.


Quote from Dr. J :
So my coworker goes to the police with all of this, they were able to verify that she's the person he thought she was (name checked out with car and plates, address, etc), but they don't do anything with it. Apparently fraud is so rampant that CC's basically don't care unless you REALLY abuse it.
From the LEO POV, you are not the victims of the charges, nor are the vendors. The victim of course is the credit card issuer. As to this they would have to want to press charges. In most cases it is more expensive to have a representative show up in court than to deal with the charges.

The only crime committed against you is the theft of the physical card, which has a value of a few cents.

This of course can vary wildly between places based on state, city, county and local laws.



Quote from PoorFatKid :
The police told me there was nothing they could/would do other than give me a copy of the report.
They could do, if the CC company really wanted them to.
First step would be a subpoena to get the IP from where the purchase was made along with the account information.
Might not even need it since the credit card company will probably want to help. But it would be best to maintain the proper procedures.
YMMV
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LC2
03-04-2023 at 05:22 PM.
03-04-2023 at 05:22 PM.
You're a victim of identity theft and whether or not you can keep a stolen item is your main focus right now? Okay.
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Joined Dec 2008
The Po-Po is here.
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genghiskhan
03-04-2023 at 10:47 PM.
03-04-2023 at 10:47 PM.
Quote from LC2 :
You're a victim of identity theft and whether or not you can keep a stolen item is your main focus right now? Okay.
Well he seems to have taken the right steps, freezing credit, filing dispute and getting a report.
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Joined Dec 2017
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Original Poster
PoorFatKid
03-05-2023 at 05:58 AM.
03-05-2023 at 05:58 AM.
Quote from LC2 :
You're a victim of identity theft and whether or not you can keep a stolen item is your main focus right now? Okay.
Credit frozen with all 3 credit bureaus, fraud alerts posted to all 3 credit bureaus, police report filed, fraud claim filed with the FTC, fraud claim with the CC company that opened the card, signed up for credit alerts with all 3 credit bureaus along with a few other steps.

So yeah, at this time I'd like to know what to do with the un-returnable item from a legal aspect. The police don't want it, the credit card company doesn't want it and the vendor it was purchased from won't accept the return. Seems a shame to just throw a >$2,000 item in the trash. So yes, I asked if I should/could just keep it. I certainly wouldn't consider selling it.

But thank you for your extremely valuable input.
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Last edited by PoorFatKid March 5, 2023 at 06:03 AM.
Joined Nov 2006
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LC2
03-05-2023 at 04:11 PM.
03-05-2023 at 04:11 PM.
Quote from PoorFatKid :
Credit frozen with all 3 credit bureaus, fraud alerts posted to all 3 credit bureaus, police report filed, fraud claim filed with the FTC, fraud claim with the CC company that opened the card, signed up for credit alerts with all 3 credit bureaus along with a few other steps.

So yeah, at this time I'd like to know what to do with the un-returnable item from a legal aspect. The police don't want it, the credit card company doesn't want it and the vendor it was purchased from won't accept the return. Seems a shame to just throw a >$2,000 item in the trash. So yes, I asked if I should/could just keep it. I certainly wouldn't consider selling it.

But thank you for your extremely valuable input.
If no one wanted it, why ask us? Answer seems pretty clear. Also, I wasn't trying to be rude. I'd be interested to learn how it happened.
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Joined Mar 2005
I run SD Secret Santa
> bubble2 16,570 Posts
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w3kn
03-06-2023 at 04:58 AM.
03-06-2023 at 04:58 AM.
Quote from Dr. J :
IMHO yours now. You've already tried to return it, and you didn't order it in the first place. I see this a lot like if you had a regular order and a store shipped you multiples on accident or shipped you something else. You don't have any liability to be "out" to return the item, but if the store wants it back, that's within their rights however it's TOTALLY on them to get it back.

As for CC fraud, if you haven't been hit before you probably don't realize how rampant it is. I've had maybe 5 or 6 new CC's in my lifetime because of fraud. But it's worse than that.

I work in a relatively small community so a lot of people born/raised here (not me) have seen each other. A coworker's wife had a credit card stolen out of her purse - not the whole purse or even wallet, just the CC (smart on the thief's behalf as most people wouldn't notice a single card stolen but would notice an entire purse). Thief then goes on a shopping spree in town, which included a $150 or so spent at a seafood place. Just so happens my coworker used to work there and sometimes helps the owner out during peak times (this was right before New Years') and was actually working during the theft.

Anyway, he catches wind of the theft, can see the charge at the seafood place, does some investigating of his own, gets the CC receipt, time stamp and footage of the woman and her car/plate (clear as day). He then happens to be talking to another coworker who happened to know the thief, gave him her name, etc.

So my coworker goes to the police with all of this, they were able to verify that she's the person he thought she was (name checked out with car and plates, address, etc), but they don't do anything with it. Apparently fraud is so rampant that CC's basically don't care unless you REALLY abuse it.

So the thief is galavanting around town, boasting of her purchases on FB (of course not telling anyone they're fraudulent) and the police know.

BTW, none of this is free. It's assimilated as part of the costs of doing business for the CC, which is passed onto the consumer.
Years ago my dad was on a business trip. He used his company American Express card to reserve the room. A couple of months later, he got a bill for a bunch of telephone calls. He never used the Amex for phone calls, only hotel, rental car, or airfare. It had a list of phone numbers called, duration, etc. We did some sleuthing and figured it out was a hotel employee calling a bunch of their family (this was back before cell phones were standard). We presented everything to Amex and they didn't even blink an eye. The hotel didn't do anything either.

So fraud occurs all the time, yet it costs the company more to prosecute, so they don't bother.
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Joined Dec 2005
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SnakePlisken
03-06-2023 at 06:09 AM.
03-06-2023 at 06:09 AM.
Quote from w3kn :
Years ago my dad was on a business trip. He used his company American Express card to reserve the room. A couple of months later, he got a bill for a bunch of telephone calls. He never used the Amex for phone calls, only hotel, rental car, or airfare. It had a list of phone numbers called, duration, etc. We did some sleuthing and figured it out was a hotel employee calling a bunch of their family (this was back before cell phones were standard). We presented everything to Amex and they didn't even blink an eye. The hotel didn't do anything either.

So fraud occurs all the time, yet it costs the company more to prosecute, so they don't bother.
Interesting theory, kindly provide your cc #'s most expediently so I can research your postulate. God bless & thanks in advance!!
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Joined Dec 2017
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Original Poster
PoorFatKid
03-06-2023 at 11:31 AM.
03-06-2023 at 11:31 AM.
I spoke to a representative at the FTC today. According to them there is no legal obligation to return the item. As a few others that replied have mentioned it falls under the cost of fraud to the credit card companies.

I also made one last attempt to return it to the vendor. The card it was purchased on has been canceled so no go, the 15 day return window has long been exceeded and they again asked for the email address it was purchased under which I do not have. They also mentioned they legally could not take it back if they could not issue a refund. Which in this case they can't.
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Joined Jun 2008
Life = YMMV
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teenbean
03-06-2023 at 01:22 PM.
03-06-2023 at 01:22 PM.
Quote from PoorFatKid :
I spoke to a representative at the FTC today. According to them there is no legal obligation to return the item. As a few others that replied have mentioned it falls under the cost of fraud to the credit card companies.

I also made one last attempt to return it to the vendor. The card it was purchased on has been canceled so no go, the 15 day return window has long been exceeded and they again asked for the email address it was purchased under which I do not have. They also mentioned they legally could not take it back if they could not issue a refund. Which in this case they can't.

So what was the item? Inquiring minds want to know.
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