Tmobile Magenta Max - Free Line On Us

DoodleJinx

Mar 9, 2023 6:54 PM

1.1K Comments

Joined Nov 2015

DoodleJinxMar 9, 2023 6:54 PM

1.1K Comments

Quote from nyyankees2k3

:

Mine hasn't shown up yet... And it's been 3 hours, where did you see yours? I don't trust TMobile CSRs for sh@t

I added the line by myself on their website and activated an eSim. I also received the promo text message.

In your account (on a desktop browser - mobile browser and app experience may be different) click on the new line that you added> towards the bottom of the screen click on "My Promotions" under Settings > Click on Service Promos > here you should see "2023 Line On Us P6 - Enrolled"

1

nyyankees2k3

Mar 9, 2023 7:07 PM

1.6K Comments

Joined Sep 2008

nyyankees2k3Mar 9, 2023 7:07 PM

1.6K Comments

Quote from DoodleJinx

:

I added the line by myself on their website and activated an eSim. I also received the promo text message.

In your account (on a desktop browser - mobile browser and app experience may be different) click on the new line that you added> towards the bottom of the screen click on "My Promotions" under Settings > Click on Service Promos > here you should see "2023 Line On Us P6 - Enrolled"

Thanks for detailed instructions.. nothing under my account.

DoodleJinx

Mar 9, 2023 7:19 PM

1.1K Comments

Joined Nov 2015

DoodleJinxMar 9, 2023 7:19 PM

1.1K Comments

Quote from nyyankees2k3

:

Thanks for detailed instructions.. nothing under my account.

Did you opt for a physical sim to be shipped? If you did, then you'll see the promo only after you receive the physical sim and insert it into a phone.

litobirdy

Mar 9, 2023 8:50 PM

2.4K Comments

Joined Apr 2006

litobirdyMar 9, 2023 8:50 PM

2.4K Comments

Quote from DoodleJinx

:

I added the line by myself on their website and activated an eSim. I also received the promo text message.

In your account (on a desktop browser - mobile browser and app experience may be different) click on the new line that you added> towards the bottom of the screen click on "My Promotions" under Settings > Click on Service Promos > here you should see "2023 Line On Us P6 - Enrolled"

my s23+ has a physical sim with my number but it also has an esim option. SO does that mean I can try to add line, esim option and actviate it as a 2nd line on my s23+?

also everything you did, was it AFTER they told you, your account was not eligible?

DoodleJinx

Mar 9, 2023 8:51 PM

1.1K Comments

Joined Nov 2015

DoodleJinxMar 9, 2023 8:51 PM

1.1K Comments

Quote from litobirdy

:

my s23+ has a physical sim with my number but it also has an esim option. SO does that mean I can try to add line, esim option and actviate it as a 2nd line on my s23+?

Yes, you can

sjbckc21

Mar 9, 2023 8:53 PM

72 Comments

Joined Nov 2016

sjbckc21Mar 9, 2023 8:53 PM

72 Comments

Quote from litobirdy

:

my s23+ has a physical sim with my number but it also has an esim option. SO does that mean I can try to add line, esim option and actviate it as a 2nd line on my s23+?

also everything you did, was it AFTER they told you, your account was not eligible?

Yes, you can activate the esim on S23+ as it allows two active SIM, one physical and other esim

litobirdy

Mar 9, 2023 8:54 PM

2.4K Comments

Joined Apr 2006

litobirdyMar 9, 2023 8:54 PM

2.4K Comments

Quote from DoodleJinx

:

Yes, you can

welp forget that idea,
i get this on their webpage

Sorry, you can't currently place an order online
Please contact us by calling 1-800-937-8997 or 611 from your T-Mobile phone

sjbckc21

Mar 9, 2023 8:56 PM

72 Comments

Joined Nov 2016

sjbckc21Mar 9, 2023 8:56 PM

72 Comments

I just had a chat via App, and I was informed that I can add the new free line. I have Max, and had added the Dec Free line, and still eligible for the new free line.

I went ahead with the new line, opted for a physical sim. So will have to wait overnight to see the new number and the promotion show up in my account.

Edit: I had requested to waive the device connection fee, which the Rep could not, but gave me the credit, which already shows in the billing

Last edited by sjbckc21 March 9, 2023 at 01:14 PM.

1

litobirdy

Mar 9, 2023 8:56 PM

2.4K Comments

Joined Apr 2006

litobirdyMar 9, 2023 8:56 PM

2.4K Comments

Quote from DoodleJinx

:

Yes, you can

also everything you did, was it AFTER they told you, your account was not eligible?

DoodleJinx

Mar 9, 2023 9:04 PM

1.1K Comments

Joined Nov 2015

DoodleJinxMar 9, 2023 9:04 PM

1.1K Comments

Quote from litobirdy

:

also everything you did, was it AFTER they told you, your account was not eligible?

Yes, I added the line after they told me I was not eligible.

DoodleJinx

Mar 9, 2023 9:05 PM

1.1K Comments

Joined Nov 2015

DoodleJinxMar 9, 2023 9:05 PM

1.1K Comments

Quote from litobirdy

:

welp forget that idea,
i get this on their webpage

Sorry, you can't currently place an order online
Please contact us by calling 1-800-937-8997 or 611 from your T-Mobile phone

you could try tforce on twitter or Facebook; or walk into a store. The store would definitely charge you $35 DCC and a $10 sim fee

Chendolife

Mar 9, 2023 9:12 PM

28 Comments

Joined Jul 2019

ChendolifeMar 9, 2023 9:12 PM

28 Comments

Quote from DoodleJinx

:

you could try tforce on twitter or Facebook; or walk into a store. The store would definitely charge you $35 DCC and a $10 sim fee

How many free lines do you have?, if possible to know

litobirdy

Mar 9, 2023 9:16 PM

2.4K Comments

Joined Apr 2006

litobirdyMar 9, 2023 9:16 PM

2.4K Comments

Quote from DoodleJinx

:

you could try tforce on twitter or Facebook; or walk into a store. The store would definitely charge you $35 DCC and a $10 sim fee

I've asked app chat and Twitter both said not eligible. But the fact the site is giving me this error is weird

Odilatinam

Mar 9, 2023 9:32 PM

432 Comments

Joined Feb 2009

OdilatinamMar 9, 2023 9:32 PM

432 Comments

Another data point, I didn't even bother contacting any chat support, I went directly to the website to add a line. I got the 2023 Line On Us P6 after activating an eSim. That's my 3rd free line (one back in December 2022 after I switched to Magenta to be able to add more lines, and one back in 2018 when I signed up for T-Mobile)

fivenue

Mar 9, 2023 9:40 PM

2.7K Comments

Joined Jan 2015

fivenueMar 9, 2023 9:40 PM

2.7K Comments

i chat with them, was told i would only be eligible if i added a new phone.

what a fishy company t-mobile has become

3

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