Original Post
Written by
Edited March 21, 2023
at 08:49 AM
by
ANNKE.com [annke.com] has
ANNKE Panoramic Outdoor PoE Dual Lens 6MP Security Camera (FCD600) for $129.99 -$40 with code
DBWX6V2C12NQ =
$89.99.
Shipping is free.
*code works for bullet camera only
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"Directly from Annke, I bought 2- Annke FCD600 (I51DW) dual lens 180 cameras to use with my Annke 16-ch NVR (N46PCK). Their site listed the camera as ONVIF and supported with my NVR. I couldn't ever get both of the cameras to work with my NVR.
Contacted their customer service on their Q&A forum regarding the issue. They stated that my NVR was an early build of the N46PCK model that isn't compatible due to hardware/firmware, it was like 6m-1yr too early. They suggested I return to get a refund or run it with a separate PoE gigabit switch, which it did work.
I wish they would of specified the factory build/firmware limitation before buying them."
::Edit::
I tried to find the link to my post with tech support but it may have been removed.
/////
I received two FCD600 and tried testing both units to see their field of view. I'm not sure how long it takes for these units to connect to N46PCK NVR, after several minutes both didn't connect. I used both of the short ethernet cable provided and even connected to cables I ran to C800 and C500 around my property. I've tried putting the NVR to Factory Default, then even upgraded the firmware to V4.30.010, Build 210511.
Under Configuration>Camera>IP Channel, The FCD600 flashes while its detecting, then eventually shows connecting, now its showing Exception. It also causes Channel 5 to show exception. Viewing PoE Settings, FCD600 is only showing 3.4W of Actual Power where the other 6 cameras are between 5.7-6.3W.
Channel 5 is locked out.
/////
Dear XXXXXX,
Thanks for contacting us. This is XXXXX from ANNKE Technical Support.
I regret to tell you the earlier version of the NVR like V4.30.010, Build 210511 is NOT compatible with the FCD600 camera, because the NVR uses different hardwares. Therefore, I suggest you use the FCD600 camera alone without the NVR.
If Channel 5 is locked out, please go to 'Default' to reset the NVR to Inactive and then activate the NVR again.
Looking forward to hearing from you soon.
Best Regards,
XXXXX| Technical Support
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"Directly from Annke, I bought 2- Annke FCD600 (I51DW) dual lens 180 cameras to use with my Annke 16-ch NVR (N46PCK). Their site listed the camera as ONVIF and supported with my NVR. I couldn't ever get both of the cameras to work with my NVR.
Contacted their customer service on their Q&A forum regarding the issue. They stated that my NVR was an early build of the N46PCK model that isn't compatible due to hardware/firmware, it was like 6m-1yr too early. They suggested I return to get a refund or run it with a separate PoE gigabit switch, which it did work.
I wish they would of specified the factory build/firmware limitation before buying them."
::Edit::
I tried to find the link to my post with tech support but it may have been removed.
/////
I received two FCD600 and tried testing both units to see their field of view. I'm not sure how long it takes for these units to connect to N46PCK NVR, after several minutes both didn't connect. I used both of the short ethernet cable provided and even connected to cables I ran to C800 and C500 around my property. I've tried putting the NVR to Factory Default, then even upgraded the firmware to V4.30.010, Build 210511.
Under Configuration>Camera>IP Channel, The FCD600 flashes while its detecting, then eventually shows connecting, now its showing Exception. It also causes Channel 5 to show exception. Viewing PoE Settings, FCD600 is only showing 3.4W of Actual Power where the other 6 cameras are between 5.7-6.3W.
Channel 5 is locked out.
/////
Dear XXXXXX,
Thanks for contacting us. This is XXXXX from ANNKE Technical Support.
I regret to tell you the earlier version of the NVR like V4.30.010, Build 210511 is NOT compatible with the FCD600 camera, because the NVR uses different hardwares. Therefore, I suggest you use the FCD600 camera alone without the NVR.
If Channel 5 is locked out, please go to 'Default' to reset the NVR to Inactive and then activate the NVR again.
Looking forward to hearing from you soon.
Best Regards,
XXXXX| Technical Support
Sign up for a Slickdeals account to remove this ad.
Am interested to know this as well.