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All-Clad Claim Deadline April 18 - Get free pans + $75, or 50% OFF if you purchased All-Clad between 2015-2022

1,758 1,271 March 24, 2023 at 08:57 AM in Home & Home Improvement (7) Get All-Clad coupons Coupons
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Last Edited by fis March 27, 2023 at 06:11 AM
+46 Deal Score
32,488 Views
This has been discussed in some All-Clad deal threads over the past 6 months but I had not seen a dedicated post explaining the deal, and the deadline is approaching to submit a claim.

BACKGROUND

From 2015 - 2022, All-Clad advertised its D3, D5, and LTD pans as dishwasher safe. In fact, if you put these pans in the dishwasher with harsh detergents, over time the detergents can slowly eat away at the exposed middle aluminum layer. The result is that the edges of your pan lose their smooth finish.


THE SETTLEMENT

If you purchased any of these lines between 1/1/2015 and 7/29/2022, you may claim a settlement from All-Clad.
Even if you didn't receive a notice in the mail, or have your receipt, you may submit a claim here [multi-plycookwaresettlement.com].
Your choices are:
  1. If you have pieces that have developed "sharp edges," you have 3 choices to trade them in:
    1. All-Clad will replace those pieces and provide a payment of $75. If you purchased the (now discontinued) LTD line, they will be replaced with D3 pieces.
      OR
    2. You may opt instead to receive a free "dishwasher safe" cookware set -- either the Hard Anodized (HA1) 5-piece fry-pan set [all-clad.com] or the Essentials Hard Anodized Nonstick 13-piece cookware set [all-clad.com]. Both sets are aluminum pans with nonstick coatings. They are not the quality of D3 or D5 pans, and I wouldn't recommend the dishwasher for these, either. Also note that the Essentials line is not induction compatible.
      OR
    3. You may opt instead to receive a future purchase credit of 50% off purchases up to a total purchase of $1,200 (i.e., $600 value) for any products on All-Clad's website.
  2. If you've discarded your pieces, or if they have not developed "sharp edges," then you can provide a proof of purchase (such as order confirmation or credit card receipt) to receive a future purchase credit of 35% off purchases up to a total purchase of $750 (i.e., $262 value) for any products on All-Clad's website.
UPDATE: You must submit a separate claim form for each piece in your collection that you want to return or replace. It's a short online claim form, so this is easy.

The deadline to submit your claim is April 28, 2023
Note re timing: The original claim form states that claims will be reviewed and validated on a continuing, rolling basis. All Claim Forms will beprocessed after the ClaimsDeadline. Based on the original timeline, we can anticipate that vouchers will be sent out starting in May/June, and replacement Cookware could be sent out starting in August.
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Joined Jun 2017
L5: Journeyman
> bubble2 513 Posts
30 Reputation
03-24-2023 at 12:52 PM.
How does one check on their claim? I submitted one but never heard back. Thanks
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Joined May 2006
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> bubble2 273 Posts
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03-24-2023 at 01:04 PM.
Quote from BabyTantrum :
How does one check on their claim? I submitted one but never heard back. Thanks
I imagine they will reach out after the submission deadline with additional information. When you submitted, you received a claim ID and can e-mail them the number to ask: info at multi-plycookwaresettlement dot com
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Joined Jun 2017
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> bubble2 513 Posts
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03-24-2023 at 01:10 PM.
Quote from deucebigalow4 :
I imagine they will reach out after the submission deadline with additional information. When you submitted, you received a claim ID and can e-mail them the number to ask: info at multi-plycookwaresettlement dot com
Thank you. I just looked into the Website and changed my selection to a replacement. They give $75 plus the replacement. Although, it does say I need to ship back my original pan. I wonder if they want the metal to make more pans? It doesn't seem cost effective for them to have the consumer ship back the pans.
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Joined Nov 2008
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> bubble2 2,094 Posts
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03-24-2023 at 01:12 PM.
Quote from BabyTantrum :
Thank you. I just looked into the Website and changed my selection to a replacement. They give $75 plus the replacement. Although, it does say I need to ship back my original pan. I wonder if they want the metal to make more pans? It doesn't seem cost effective for them to have the consumer ship back the pans.
All Clad likely wants to preserve their name - they don't want you to resell your "damaged" pan to someone else who might get issues with it in the future. Plus the original serves as proof so not just anyone can get a free set of cookware from All Clad.
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Joined Aug 2010
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> bubble2 914 Posts
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03-24-2023 at 01:13 PM.
Quote from BabyTantrum :
How does one check on their claim? I submitted one but never heard back. Thanks
you should have immediately received an email receipt labeled as: Claim submitted for the All-Clad Metalcrafters Settlement

it has the confirmation number and such to check your claim status.

if you didn't get that you should probably figure out what went wrong and re-file the claim
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Joined May 2009
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> bubble2 64 Posts
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03-24-2023 at 01:18 PM.
but what if they reject that they arent that bad? isnt it wise to chose to get a 35% gift card? Only one pan of mine is exhibiting this trait and rest are doing okay
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Joined Dec 2006
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> bubble2 395 Posts
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03-24-2023 at 01:19 PM.
Option 1.1 requires shipping back the older piece?
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Joined May 2009
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> bubble2 64 Posts
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03-24-2023 at 01:20 PM.
Quote from imacyco :
Option 1.1 requires shipping back the older piece?

Yes! thats my concern.what if they just say "Meh.. it isnt so bad"
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Joined Aug 2014
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> bubble2 582 Posts
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03-24-2023 at 01:22 PM.
Do you need to have bought it directly from All-Clad to apply? I'm pretty sure I bought during the timeframe, but two of my pans were through Amazon, and the D5 deep saute pan was probably through TJ Max/HomeSense/Marshalls.
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Joined May 2012
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> bubble2 966 Posts
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03-24-2023 at 01:30 PM.
how "sharp" do these edges have to be? I have definitely dishwashed my D3 pans and wouldn't mind an extra $75
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Joined Jul 2009
L6: Expert
> bubble2 1,314 Posts
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03-24-2023 at 01:43 PM.
Yeah im sure the XX% off is going to be to a certain time when they are not running any sales.

I did a claim once for the Power Pressure XL, they gave us a future purchase credit of 75 or something and raised the price of their products well above normal retail.

Complete BS
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