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All-Clad Claim Deadline April 18 - Get free pans + $75, or 50% OFF if you purchased All-Clad between 2015-2022

2,709 2,178 March 24, 2023 at 08:57 AM in Home & Home Improvement (7) Get All-Clad coupons
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Last Edited by fis March 27, 2023 at 06:11 AM
+46 Deal Score
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This has been discussed in some All-Clad deal threads over the past 6 months but I had not seen a dedicated post explaining the deal, and the deadline is approaching to submit a claim.

BACKGROUND

From 2015 - 2022, All-Clad advertised its D3, D5, and LTD pans as dishwasher safe. In fact, if you put these pans in the dishwasher with harsh detergents, over time the detergents can slowly eat away at the exposed middle aluminum layer. The result is that the edges of your pan lose their smooth finish.


THE SETTLEMENT

If you purchased any of these lines between 1/1/2015 and 7/29/2022, you may claim a settlement from All-Clad.
Even if you didn't receive a notice in the mail, or have your receipt, you may submit a claim here [multi-plycookwaresettlement.com].
Your choices are:
  1. If you have pieces that have developed "sharp edges," you have 3 choices to trade them in:
    1. All-Clad will replace those pieces and provide a payment of $75. If you purchased the (now discontinued) LTD line, they will be replaced with D3 pieces.
      OR
    2. You may opt instead to receive a free "dishwasher safe" cookware set -- either the Hard Anodized (HA1) 5-piece fry-pan set [all-clad.com] or the Essentials Hard Anodized Nonstick 13-piece cookware set [all-clad.com]. Both sets are aluminum pans with nonstick coatings. They are not the quality of D3 or D5 pans, and I wouldn't recommend the dishwasher for these, either. Also note that the Essentials line is not induction compatible.
      OR
    3. You may opt instead to receive a future purchase credit of 50% off purchases up to a total purchase of $1,200 (i.e., $600 value) for any products on All-Clad's website.
  2. If you've discarded your pieces, or if they have not developed "sharp edges," then you can provide a proof of purchase (such as order confirmation or credit card receipt) to receive a future purchase credit of 35% off purchases up to a total purchase of $750 (i.e., $262 value) for any products on All-Clad's website.
UPDATE: You must submit a separate claim form for each piece in your collection that you want to return or replace. It's a short online claim form, so this is easy.

The deadline to submit your claim is April 28, 2023
Note re timing: The original claim form states that claims will be reviewed and validated on a continuing, rolling basis. All Claim Forms will beprocessed after the ClaimsDeadline. Based on the original timeline, we can anticipate that vouchers will be sent out starting in May/June, and replacement Cookware could be sent out starting in August.

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Joined Feb 2022
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> bubble2 9 Posts
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d2ra4
04-14-2023 at 08:39 AM.
04-14-2023 at 08:39 AM.
Do items bought throgh factory 2nds sales events apply?
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Joined Mar 2008
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> bubble2 2,709 Posts
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fis
04-14-2023 at 08:47 AM.
04-14-2023 at 08:47 AM.
Quote from d2ra4 :
Do items bought throgh factory 2nds sales events apply?
I'm filing claims for mine.
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Joined Nov 2017
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> bubble2 2,091 Posts
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twiggy_alien_man
04-18-2023 at 07:15 AM.
04-18-2023 at 07:15 AM.
Looks like today is the last day to do this.

Is it a code that they're sending out for option 2?

Not sure if this is worth it, for 35%, as I imagine stuff doesn't go on sale that often on their website?
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Joined Mar 2008
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> bubble2 2,709 Posts
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fis
04-18-2023 at 07:29 AM.
04-18-2023 at 07:29 AM.
Quote from twiggy_alien_man :
Looks like today is the last day to do this.

Is it a code that they're sending out for option 2?

Not sure if this is worth it, for 35%, as I imagine stuff doesn't go on sale that often on their website?
I agree. My son wanted the code because he wants more pieces and didn't want the hassle of mailing stuff in, but to me, a new pan plus $75 cash is better than a coupon.
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Joined Nov 2017
L7: Teacher
> bubble2 2,091 Posts
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twiggy_alien_man
04-20-2023 at 04:20 PM.
04-20-2023 at 04:20 PM.
Quote from fis :
I agree. My son wanted the code because he wants more pieces and didn't want the hassle of mailing stuff in, but to me, a new pan plus $75 cash is better than a coupon.
Well, completely forgot to do this. Until I saw your post. So I get nothing.
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Joined Jul 2011
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> bubble2 49 Posts
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hahajung
04-27-2023 at 08:07 PM.
04-27-2023 at 08:07 PM.
Does anyone know what happens next? I submitted my claim and not sure if I will get additional info on how to move forward
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Joined Mar 2008
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> bubble2 2,709 Posts
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fis
04-28-2023 at 08:09 AM.
04-28-2023 at 08:09 AM.
Quote from hahajung :
Does anyone know what happens next? I submitted my claim and not sure if I will get additional info on how to move forward
I assume we will start hearing from them from them in the next couple of months. I recall seeing somewhere that they expected all of the settlements to be complete by fall, but that was before the claims deadline was extended into April. The FAQ states:
Quote :
If you have submitted a claim, your Claim Form will be processed and benefits will be issued on a continuing, rolling basis after the later of the Claims Deadline or the Effective Date. The Settlement was granted final approval on February 17, 2023. We anticipate the Effective Date will be on or about March 19, 2023. The Claims Deadline is April 18, 2023.
Also if you're anxious:
Quote :
More details are in the Settlement Agreement available on the Important Documents [multi-plycookwaresettlement.com] page of this website. You may also contact the Claims Administrator with any questions at [email protected] or by phone at -- The given link is broken --.
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Joined Mar 2008
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> bubble2 2,709 Posts
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fis
05-02-2023 at 03:17 PM.
05-02-2023 at 03:17 PM.
I received an email today FYI:
Quote :
The Claims Administrator has received your claim in which you elected the option to return your All-Clad Cookware in exchange for benefits under this Settlement. In order to process your claim, you must submit photos of your All-Clad Cookware for examination. This will ensure you have All-Clad Cookware exhibiting the "sharp edges" issue identified in the Settlement. Once your photos are examined, we will advise you of any next steps for processing your claim.

You must send two (2) photos:

An image of the bottom of your Cookware (showcasing the All-Clad logo)

AND

An image of the edge(s) (side or top) where the Cookware has become sharp.
There's a link to a form where you upload photos and can claim multiple pieces in one claim.
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Last edited by fis May 4, 2023 at 08:55 AM.
Joined Mar 2008
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> bubble2 2,709 Posts
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fis
05-04-2023 at 07:17 AM.
05-04-2023 at 07:17 AM.
I have some D3 pans with no logo on the bottom. Did they only add the logo in more recent years? A quick search of used All-Clad D3 pans on ebay shows that the vast majority have no markings on the bottom.
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Last edited by fis May 4, 2023 at 08:53 AM.
Joined Sep 2014
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> bubble2 568 Posts
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Evils
05-19-2023 at 11:39 AM.
05-19-2023 at 11:39 AM.
Quote from fis :
I received an email today FYI:There's a link to a form where you upload photos and can claim multiple pieces in one claim.
I haven't received anything yet. Can you tell me what email address this came from?
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Joined Mar 2008
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fis
05-19-2023 at 12:25 PM.
05-19-2023 at 12:25 PM.
Quote from Evils :
I haven't received anything yet. Can you tell me what email address this came from?
[email protected]

I just received my second email, for a 2nd claim that I submitted weeks after the first one.


The instructions include your claim number and say to submit photos referencing that claim number; so if you submitted multiple claims, wait for each email to submit the photo for that claim.
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Joined Sep 2014
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> bubble2 568 Posts
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Evils
05-19-2023 at 03:21 PM.
05-19-2023 at 03:21 PM.
Quote from fis :
[email protected]

I just received my second email, for a 2nd claim that I submitted weeks after the first one.


The instructions include your claim number and say to submit photos referencing that claim number; so if you submitted multiple claims, wait for each email to submit the photo for that claim.
Thank you! As always, your help is well appreciated!
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Joined Feb 2008
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> bubble2 5,212 Posts
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scrapplejoe
06-07-2023 at 01:15 PM.
06-07-2023 at 01:15 PM.
Got my 2 new pans in the mail today! I mailed the submitted pans about 3 weeks ago, so quick turnaround. Much heavier than my original pans...
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Joined Sep 2019
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> bubble2 61 Posts
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Vamc77
06-09-2023 at 10:19 AM.
06-09-2023 at 10:19 AM.
When did you all submit the claims.

I submitted mine on Mar 28th, and still have no further emails from them. Even added their email to contacts just in case it goes to spam.
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Joined Sep 2019
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Vamc77
06-13-2023 at 08:14 AM.
06-13-2023 at 08:14 AM.
Quote from Vamc77 :
When did you all submit the claims.

I submitted mine on Mar 28th, and still have no further emails from them. Even added their email to contacts just in case it goes to spam.
I was a little hasty. Just got the emails today. Thank You again Fis.
Reply
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