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Motorola MG8702 and Xfinity Service Security Issue!

816 80 April 15, 2023 at 04:23 PM
I have 4 items that will not connect to my modem/gateway. Neato Botvac, Wyze Botvac, LitterRobot, Wyze plug…..
When I try to connect my network says "weak security" and suggests I use WPA2 or WPA3 security…..
I tried the Xfinity app to run "health checks" on my modem and it says it's fantastic!!
I tried the Motorola Minim app as well and it says the modem is fantastic!!!!
Xfinity suggests to reach out to the manufacture….
How can I CHANGE THE SECURITY SETTINGS ON MY MODEM??? It's on lockdown and I cannot change the specs. Please help me out!!!
I've spent hours on this-ready to just buy another modem. 😞
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Salisbury, Maryland Joined Apr 2006 Cheap Ass
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Joined Jun 2005
Let Sleeping Dogs Lie
> bubble2 8,450 Posts
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komondor
04-18-2023 at 07:13 PM.
04-18-2023 at 07:13 PM.
Get rid of the combo unit you are paying for monthly and buy a separate modem and router.
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Joined Dec 2008
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> bubble2 7,278 Posts
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jkee
04-18-2023 at 08:28 PM.
04-18-2023 at 08:28 PM.
Quote from Deal?Where? :
I have 4 items that will not connect to my modem/gateway. Neato Botvac, Wyze Botvac, LitterRobot, Wyze plug…..
When I try to connect my network says "weak security" and suggests I use WPA2 or WPA3 security…..
I tried the Xfinity app to run "health checks" on my modem and it says it's fantastic!!
You should be able to change your network password. IIRC, the defaults on many xfinity gateways are abysmal.
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