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Crandall Office Remanufactured Office Chairs: Steelcase & Herman Miller Chairs Expired

Additional 15% Off
+ Free Shipping
+36 Deal Score
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Crandall Office is has a sale on all remanufactured Steelcase Leap Chairs with coupon code 21YEARS at checkout. Shipping is free

Thanks to Staff Member MrsClause for finding this deal.

Example Deals (Prices after coupon code 21YEARS:Remanufactured Chairs Come with:
  • 12 Year Warranty by Crandall Office
  • 30 Day Free Returns
  • Chair Completely Torn Down & Rebuilt
  • New Casters
  • New Gas Cylinder
  • New Arm Pads
  • New Thicker Foam Seat Pad
  • New Foam Back Pad (optional)
  • New Fabric (46 Upholstery Options Available)
  • Full Chair Function Test and Tune Up
Good Deal?

Original Post

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Edited May 22, 2023 at 09:52 AM by
crandalloffice.com [crandalloffice.com] is has a sale on all remanufactured Steelcase Leap Chairs with coupon code 21YEARS at checkout. Shipping is free

All Leap Chairs:Remanufactured Chairs Come with:
  • 12 Year Warranty by Crandall Office
  • 30 Day Free Returns
  • Chair Completely Torn Down & Rebuilt
  • New Casters
  • New Gas Cylinder
  • New Arm Pads
  • New Thicker Foam Seat Pad
  • New Foam Back Pad (optional)
  • New Fabric (46 Upholstery Options Available)
  • Full Chair Function Test and Tune Up
If you purchase something through a post on our site, Slickdeals may get a small share of the sale.
Deal
Score
+36
44,199 Views
Additional 15% Off

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Featured Comments

https://ofr-inc.com/product/used-...ask-chair/

Will post again. If you live in the Chicago/Milwaukee area then you can buy a lightly used Steelcase Gesture for $300 from a reputable resale shop. The one I bought still had tags attached.

I have another Gesture I purchased through Crandall and only have great things to say about both Crandall and the Gesture. Just want to let the SD community know that there is currently a better option available.
If you're going to buy one of these chairs first check out the local market on Craigslist, OfferUp and Facebook Marketplace. You can find them cheaper. I picked up a Leap V2 for $120 and an Aeron for $350. Both are like new.
Pls put prices in the title and the description post.

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Joined Mar 2016
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> bubble2 47 Posts
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c5hames
05-25-2023 at 11:17 AM.
05-25-2023 at 11:17 AM.
I bought a steel case V2 from Crandall in 2021 and have loved my experience from day 1.
The chair is great.
I called them and spoke to one of the owners straight away which was shocking.
At the time, they offered extra thick seat cushion on the V2. Now it's included on every V2 no additional cost I believe.
I would recommend it.

They talked me out the herman miller as the net-style seat isn't for everyone and I'm glad I went with the V2.
When I assembled the chair, it had a grinding sound when leaning back. I called Crandall, again, straight to the owner of the company, and I sent them a video of the issue. They immediately walked me through a simple grease solution.
My chair remains in top condition and I haven't even tried to take care of it.

Would definitely buy again and definitely buy from Crandall.
I love good companies.
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Joined May 2011
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> bubble2 82 Posts
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andym90
05-25-2023 at 06:38 PM.
05-25-2023 at 06:38 PM.
Realistically how long do these chairs last? I have an offer locally to buy one that's 7 years old but looks "like new" for $250. Am I going to be replacing the seat pad, etc. soon?

Very torn between doing that and going the Crandall route. Such a big price difference though!
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Joined Dec 2005
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> bubble2 1,314 Posts
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kbreese
05-26-2023 at 08:14 AM.
05-26-2023 at 08:14 AM.
Quote from c5hames :
I bought a steel case V2 from Crandall in 2021 and have loved my experience from day 1.
The chair is great.
I called them and spoke to one of the owners straight away which was shocking.
At the time, they offered extra thick seat cushion on the V2. Now it's included on every V2 no additional cost I believe.
I would recommend it.

They talked me out the herman miller as the net-style seat isn't for everyone and I'm glad I went with the V2.
When I assembled the chair, it had a grinding sound when leaning back. I called Crandall, again, straight to the owner of the company, and I sent them a video of the issue. They immediately walked me through a simple grease solution.
My chair remains in top condition and I haven't even tried to take care of it.

Would definitely buy again and definitely buy from Crandall.
I love good companies.
Nothing against Crandall, and from all I've seen and heard I believe they are a great company too, However, I see your example more as a negative review.

First off, the chair obviously should not have come like that. They are supposed to thoroughly go thru each chair completely and fix and re-lube everything that needs it, and then test it to be sure it's working like new.

They have both an explanation and a video showing how thorough their re-manufacturing process (supposedly) is. The fact that your chair was making a grinding noise makes me question if they even did this process at all on the chair you bought.

In terms of their customer service to fix the chair, you were the one who did all the leg work and the one who actually fixed the problem. They simply told you what to do. IMHO, you should have been compensated in some way.
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Joined Dec 2005
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> bubble2 1,314 Posts
200 Reputation
kbreese
05-26-2023 at 08:17 AM.
05-26-2023 at 08:17 AM.
Quote from andym90 :
Realistically how long do these chairs last? I have an offer locally to buy one that's 7 years old but looks "like new" for $250. Am I going to be replacing the seat pad, etc. soon?

Very torn between doing that and going the Crandall route. Such a big price difference though!
25 years or longer... perhaps virtually forever, provided they are not abused and depending on how much use they see. I would just assume over time they could maybe use some re-greasing in certain areas and the gas cylinder might eventually need replacing. The cushioning too will slowly flat out over time but should reach a point where it won't go any flatter, which may be a point that is still acceptable for many. So it really depends on use and what one deems as acceptable in terms of wear and tear, or if they always want it to be in like new condition.

A lot of factors to consider. But generally speaking they are built to last a very long time, and MUCH longer than a typical Amazon or staples Chinese chair.
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Last edited by kbreese May 26, 2023 at 08:22 AM.
Joined Mar 2016
L2: Beginner
> bubble2 47 Posts
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c5hames
05-26-2023 at 08:24 AM.
05-26-2023 at 08:24 AM.
Quote from kbreese :
Nothing against Crandall, and from all I've seen and heard I believe they are a great company too, However, I see your example more as a negative review.

First off, the chair obviously should not have come like that. They are supposed to thoroughly go thru each chair completely and fix and re-lube everything that needs it, and then test it to be sure it's working like new.

They have both an explanation and a video showing how thorough their re-manufacturing process (supposedly) is. The fact that your chair was making a grinding noise makes me question if they even did this process at all on the chair you bought.

In terms of their customer service to fix the chair, you were the one who did all the leg work and the one who actually fixed the problem. They simply told you what to do. IMHO, you should have been compensated in some way.

For clarity, all I had to do if I remember was spray one quick spritz of WD-40 inside the swiveling components.
It took under 20 seconds I think.

Could have also just used a Q-tip on the existing grease likely would have been fine as well.
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Joined Dec 2017
L2: Beginner
> bubble2 43 Posts
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BlakeS4254
05-28-2023 at 04:14 PM.
05-28-2023 at 04:14 PM.
My gesture with headrest (and no adjustable lumbar) just arrived, it's working great for me, no complaints so far
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Joined Nov 2011
L3: Novice
> bubble2 168 Posts
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AmIbroke
05-31-2023 at 07:33 PM.
05-31-2023 at 07:33 PM.
What's the difference between this and Madison seating on eBay?
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