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forum thread Posted by HunterOne • Jun 27, 2023
forum thread Posted by HunterOne • Jun 27, 2023

Metro By T-Mobile $24/mo. Unlimited with 15Gb Hotspot for existing customers

Metro by T-Mobile
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Metro By T-Mobile $24/mo. Unlimited with 15Gb Hotspot for existing customers.

This is an under-the-table, unadvertised offer (most likely to keep subscribers from jumping ship).
MUST call the Customer Service # 1-888-8METRO8, 1-888-863-8768, speak to a CS rep and politely request to be switched to the Metro VIP $24/mo. with the 15Gb hotspot.
It is just a simple request, do not have to indicate that you want to leave Metro.
If the rep seems not to know about this plan and/or is being uncooperative, just hang up and call again.
It's worth trying even though YMMV.
Be extremely polite to the CS.
It'll probably take around 10-15 mins to do this.
Keep in mind that with Metro any changes to a plan take effect at the beginning of the new billing cycle.
It may help if one is a current Metro customer who did the BYOD port-in and purchased a Metro phone, and be a customer for at least a month or two.

After you get it and it's reflected in your Metro account it should show: $24 MetroVIP $24 UNL LTE w/Hotspot
It may show 10Gb or 15Gb Hotspot, depending on what the Metro rep did. If it sows 10Gb you may want to call CS and have it corrected to 15Gb.

See more towards the end of this article:

https://bestmvno.com/metropcs/met...nes-offer/

If one is a new customer read the above article about the Metro BYOD port-in $25/mo. plan available in-store only, and this:

https://www.metrobyt-mobile.com/r...urownphone

If one currently qualifies for the federal ACP program (Affordable Connectivity Program), this makes a free cell plan with a pretty good hotspot.
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Deal Details
Community Notes
About the Poster
Metro By T-Mobile $24/mo. Unlimited with 15Gb Hotspot for existing customers.

This is an under-the-table, unadvertised offer (most likely to keep subscribers from jumping ship).
MUST call the Customer Service # 1-888-8METRO8, 1-888-863-8768, speak to a CS rep and politely request to be switched to the Metro VIP $24/mo. with the 15Gb hotspot.
It is just a simple request, do not have to indicate that you want to leave Metro.
If the rep seems not to know about this plan and/or is being uncooperative, just hang up and call again.
It's worth trying even though YMMV.
Be extremely polite to the CS.
It'll probably take around 10-15 mins to do this.
Keep in mind that with Metro any changes to a plan take effect at the beginning of the new billing cycle.
It may help if one is a current Metro customer who did the BYOD port-in and purchased a Metro phone, and be a customer for at least a month or two.

After you get it and it's reflected in your Metro account it should show: $24 MetroVIP $24 UNL LTE w/Hotspot
It may show 10Gb or 15Gb Hotspot, depending on what the Metro rep did. If it sows 10Gb you may want to call CS and have it corrected to 15Gb.

See more towards the end of this article:

https://bestmvno.com/metropcs/met...nes-offer/

If one is a new customer read the above article about the Metro BYOD port-in $25/mo. plan available in-store only, and this:

https://www.metrobyt-mobile.com/r...urownphone

If one currently qualifies for the federal ACP program (Affordable Connectivity Program), this makes a free cell plan with a pretty good hotspot.

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78 Comments

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Jun 27, 2023
14,330 Posts
Joined Nov 2019

This comment has been rated as unhelpful by Slickdeals users.

Jun 27, 2023
6,760 Posts
Joined Nov 2010
Jun 27, 2023
MusicShark
Jun 27, 2023
6,760 Posts
Very confusing. It Sounds like they don't want customers.
Jun 27, 2023
26 Posts
Joined Dec 2019
Jun 27, 2023
ElatedOctopus483
Jun 27, 2023
26 Posts
Quote from Lilyly :
if the plan is there. why should i be extremely polite to them. i would demand it right now right here
Because they won't give it to you then. You may actually have to call multiple times to find an agent that will give you the plan
1
Pro
Jun 27, 2023
1,882 Posts
Joined Nov 2010
Jun 27, 2023
Patj
Pro
Jun 27, 2023
1,882 Posts
Previously, if you have 4 lines, you qualify for the $25/line unlimited (not sure about the hotspot limitation) when they run the 'promotion'. That's what we have. If you can do this for 1-3 lines, then I'd call that a deal.
Jun 27, 2023
14,330 Posts
Joined Nov 2019
Jun 27, 2023
Lilyly
Jun 27, 2023
14,330 Posts
Quote from ElatedOctopus483 :
Because they won't give it to you then. You may actually have to call multiple times to find an agent that will give you the plan
i see. basically this isnt a deal. its just the art of beggars.
2
6
Jun 27, 2023
220 Posts
Joined Nov 2015
Jun 27, 2023
toneneuwin
Jun 27, 2023
220 Posts
There's information on Reddit from different people that have been able to get this place. It's supposedly an AAL plan and/or retention plan that could possibly drop off if you change devices or whenever Metro decides to do a "sweep" to clean up accounts not eligible for certain promos. It doesn't seem like a lot of work to call in, but it's a gamble.
Original Poster
Jun 27, 2023
3,573 Posts
Joined Aug 2009
Jun 27, 2023
HunterOne
Original Poster
Jun 27, 2023
3,573 Posts
Quote from Patj :
Previously, if you have 4 lines, you qualify for the $25/line unlimited (not sure about the hotspot limitation) when they run the 'promotion'. That's what we have. If you can do this for 1-3 lines, then I'd call that a deal.
It's available for each line in an account.
It's very simple to do, all it takes is a call and being nice.
Besides this $24 plan:
Metro has the $25/mo./line unlimited IF you have 4 lines, mentioned above.
BUT, it also has a $25/mo./line unlimited IF you do a BYOD with port-in for one line at a store, no need for 4 lines.
See the links in the OP.

Also, being nice and very polite never hurt anyone!
What's the old saying about flies and honey vs vinegar?

As mentioned in the OP Metro is doing this to keep subscribers from jumping ship.

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Original Poster
Jun 27, 2023
3,573 Posts
Joined Aug 2009
Jun 27, 2023
HunterOne
Original Poster
Jun 27, 2023
3,573 Posts
Quote from toneneuwin :
There's information on Reddit from different people that have been able to get this place. It's supposedly an AAL plan and/or retention plan that could possibly drop off if you change devices or whenever Metro decides to do a "sweep" to clean up accounts not eligible for certain promos. It doesn't seem like a lot of work to call in, but it's a gamble.
It doesn't look as if Metro and T-Mo are in the business of losing subscribers.
The cellular phone market in the US is saturated and the only way a provider can increase subscribers is to "steal" them from other providers.

See these for instance:

https://www.cnet.com/tech/mobile/verizon-continues-to-lose-wireless-customers-though-home-internet-s... [cnet.com]

https://www.fool.com/investing/20...023-if-th/

https://www.cnet.com/tech/mobile/...customers/
Jun 27, 2023
220 Posts
Joined Nov 2015
Jun 27, 2023
toneneuwin
Jun 27, 2023
220 Posts
Quote from HunterOne :
It doesn't look as if Metro and T-Mo are in the business of losing subscribers.
The cellular phone market in the US is saturated and the only way a provider can increase subscribers is to "steal" them from other providers.

See these for instance:

https://www.cnet.com/tech/mobile/verizon-continues-to-lose-wireless-customers-though-home-internet-s... [cnet.com]

https://www.fool.com/investing/20...023-if-th/

https://www.cnet.com/tech/mobile/...customers/
Hence retention plan...it's a deal they offer to keep you as a customer.
Jun 28, 2023
102 Posts
Joined Apr 2007
Jun 28, 2023
dbspace
Jun 28, 2023
102 Posts
With taxes, how much does the total come to
1
Original Poster
Jun 28, 2023
3,573 Posts
Joined Aug 2009
Jun 28, 2023
HunterOne
Original Poster
Jun 28, 2023
3,573 Posts
Quote from dbspace :
With taxes, how much does the total come to
All of the above plans include all fees and taxes!!!
Jun 28, 2023
50 Posts
Joined Feb 2016
Jun 28, 2023
edneddy2
Jun 28, 2023
50 Posts
How many months does it last?
Jun 28, 2023
1,941 Posts
Joined Apr 2021
Jun 28, 2023
AmusedPanther530
Jun 28, 2023
1,941 Posts
Quote from edneddy2 :
How many months does it last?
Should be forever. I personally won't be calling to request this plan because I just chatted a few days ago and had them switch my plan to Unlimited $25 BYOD plan (I think it helped I switched to new device I bought outside Metro).

Normally $1 is a $1 and I'd want it. However I'm happy with $25, my plan was changed immediately so I was refunded partial amount and next month I only have to pay like $14 instead of $25.

Now if you plan on using hotspot, most definitely attempt to get this plan. I don't have any outside devices that I bring anywhere so hotspot is useless for me.
Jun 28, 2023
269 Posts
Joined Dec 2022
Jun 28, 2023
HonestSink770
Jun 28, 2023
269 Posts
Does the $24 include Taxes? Or are the Taxes extra?

How is this plan better than the Visible $25 plan with unlimited data and unlimited hotspot? Thanks.

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Pro
Jun 28, 2023
15,531 Posts
Joined Jul 2011
Jun 28, 2023
desi_babu_2010
Pro
Jun 28, 2023
15,531 Posts
Quote from AmusedPanther530 :
Should be forever. I personally won't be calling to request this plan because I just chatted a few days ago and had them switch my plan to Unlimited $25 BYOD plan (I think it helped I switched to new device I bought outside Metro).

Normally $1 is a $1 and I'd want it. However I'm happy with $25, my plan was changed immediately so I was refunded partial amount and next month I only have to pay like $14 instead of $25.

Now if you plan on using hotspot, most definitely attempt to get this plan. I don't have any outside devices that I bring anywhere so hotspot is useless for me.
u have sound reasoning and i am a firm believer in fit for purpose.
normally id agree with you.
however, the 24 plan is $1 cheaper and adds a valuable feature.
simply because dont need the HS now, may not mean u will not need in future.
and untimely may be a good thing to have in a pinch.
id invest in the time & potential headache to get the 24 plan

Quote from HonestSink770 :
Does the $24 include Taxes? Or are the Taxes extra?

How is this plan better than the Visible $25 plan with unlimited data and unlimited hotspot? Thanks.
reading the few posts it seems like T are included.
did u read the posts?

re V, i have used Metro for when i get a new phone that includes 1 month of service.
during that time, it is quite good in my area.
comparable to native TM

V was good initially, but lots of folks have had issues simply because the amount of folks on the V plan now

all depends on your area

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