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Metro By T-Mobile $24/mo. Unlimited with 15Gb Hotspot for existing customers

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Metro By T-Mobile $24/mo. Unlimited with 15Gb Hotspot for existing customers.

This is an under-the-table, unadvertised offer (most likely to keep subscribers from jumping ship).
MUST call the Customer Service # 1-888-8METRO8, 1-888-863-8768, speak to a CS rep and politely request to be switched to the Metro VIP $24/mo. with the 15Gb hotspot.
It is just a simple request, do not have to indicate that you want to leave Metro.
If the rep seems not to know about this plan and/or is being uncooperative, just hang up and call again.
It's worth trying even though YMMV.
Be extremely polite to the CS.
It'll probably take around 10-15 mins to do this.
Keep in mind that with Metro any changes to a plan take effect at the beginning of the new billing cycle.
It may help if one is a current Metro customer who did the BYOD port-in and purchased a Metro phone, and be a customer for at least a month or two.

After you get it and it's reflected in your Metro account it should show: $24 MetroVIP $24 UNL LTE w/Hotspot
It may show 10Gb or 15Gb Hotspot, depending on what the Metro rep did. If it sows 10Gb you may want to call CS and have it corrected to 15Gb.

See more towards the end of this article:

https://bestmvno.com/metropcs/met...nes-offer/

If one is a new customer read the above article about the Metro BYOD port-in $25/mo. plan available in-store only, and this:

https://www.metrobyt-mobile.com/r...urownphone

If one currently qualifies for the federal ACP program (Affordable Connectivity Program), this makes a free cell plan with a pretty good hotspot.
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Created 06-27-2023 at 12:25 AM by HunterOne
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Joined Nov 2010
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MusicShark
06-27-2023 at 02:43 AM.
06-27-2023 at 02:43 AM.
Very confusing. It Sounds like they don't want customers.
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ElatedOctopus483
06-27-2023 at 07:38 AM.
06-27-2023 at 07:38 AM.
Quote from Lilyly :
if the plan is there. why should i be extremely polite to them. i would demand it right now right here
Because they won't give it to you then. You may actually have to call multiple times to find an agent that will give you the plan
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Patj
06-27-2023 at 07:40 AM.
06-27-2023 at 07:40 AM.
Previously, if you have 4 lines, you qualify for the $25/line unlimited (not sure about the hotspot limitation) when they run the 'promotion'. That's what we have. If you can do this for 1-3 lines, then I'd call that a deal.
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Lilyly
06-27-2023 at 07:43 AM.
06-27-2023 at 07:43 AM.
Quote from ElatedOctopus483 :
Because they won't give it to you then. You may actually have to call multiple times to find an agent that will give you the plan
i see. basically this isnt a deal. its just the art of beggars.
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toneneuwin
06-27-2023 at 10:07 AM.
06-27-2023 at 10:07 AM.
There's information on Reddit from different people that have been able to get this place. It's supposedly an AAL plan and/or retention plan that could possibly drop off if you change devices or whenever Metro decides to do a "sweep" to clean up accounts not eligible for certain promos. It doesn't seem like a lot of work to call in, but it's a gamble.
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HunterOne
06-27-2023 at 10:50 AM.
06-27-2023 at 10:50 AM.
Quote from Patj :
Previously, if you have 4 lines, you qualify for the $25/line unlimited (not sure about the hotspot limitation) when they run the 'promotion'. That's what we have. If you can do this for 1-3 lines, then I'd call that a deal.
It's available for each line in an account.
It's very simple to do, all it takes is a call and being nice.
Besides this $24 plan:
Metro has the $25/mo./line unlimited IF you have 4 lines, mentioned above.
BUT, it also has a $25/mo./line unlimited IF you do a BYOD with port-in for one line at a store, no need for 4 lines.
See the links in the OP.

Also, being nice and very polite never hurt anyone!
What's the old saying about flies and honey vs vinegar?

As mentioned in the OP Metro is doing this to keep subscribers from jumping ship.
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HunterOne
06-27-2023 at 11:00 AM.
06-27-2023 at 11:00 AM.
Quote from toneneuwin :
There's information on Reddit from different people that have been able to get this place. It's supposedly an AAL plan and/or retention plan that could possibly drop off if you change devices or whenever Metro decides to do a "sweep" to clean up accounts not eligible for certain promos. It doesn't seem like a lot of work to call in, but it's a gamble.
It doesn't look as if Metro and T-Mo are in the business of losing subscribers.
The cellular phone market in the US is saturated and the only way a provider can increase subscribers is to "steal" them from other providers.

See these for instance:

https://www.cnet.com/tech/mobile/verizon-continues-to-lose-wireless-customers-though-home-internet-s... [cnet.com]

https://www.fool.com/investing/20...023-if-th/

https://www.cnet.com/tech/mobile/...customers/
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toneneuwin
06-27-2023 at 12:14 PM.
06-27-2023 at 12:14 PM.
Quote from HunterOne :
It doesn't look as if Metro and T-Mo are in the business of losing subscribers.
The cellular phone market in the US is saturated and the only way a provider can increase subscribers is to "steal" them from other providers.

See these for instance:

https://www.cnet.com/tech/mobile/verizon-continues-to-lose-wireless-customers-though-home-internet-s... [cnet.com]

https://www.fool.com/investing/20...023-if-th/

https://www.cnet.com/tech/mobile/...customers/

Hence retention plan...it's a deal they offer to keep you as a customer.
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dbspace
06-27-2023 at 07:08 PM.
06-27-2023 at 07:08 PM.
With taxes, how much does the total come to
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HunterOne
06-27-2023 at 08:48 PM.
06-27-2023 at 08:48 PM.
Quote from dbspace :
With taxes, how much does the total come to
All of the above plans include all fees and taxes!!!
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edneddy2
06-27-2023 at 11:13 PM.
06-27-2023 at 11:13 PM.
How many months does it last?
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AmusedPanther530
06-28-2023 at 02:01 AM.
06-28-2023 at 02:01 AM.
Quote from edneddy2 :
How many months does it last?
Should be forever. I personally won't be calling to request this plan because I just chatted a few days ago and had them switch my plan to Unlimited $25 BYOD plan (I think it helped I switched to new device I bought outside Metro).

Normally $1 is a $1 and I'd want it. However I'm happy with $25, my plan was changed immediately so I was refunded partial amount and next month I only have to pay like $14 instead of $25.

Now if you plan on using hotspot, most definitely attempt to get this plan. I don't have any outside devices that I bring anywhere so hotspot is useless for me.
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HonestSink770
06-28-2023 at 07:52 AM.
06-28-2023 at 07:52 AM.
Does the $24 include Taxes? Or are the Taxes extra?

How is this plan better than the Visible $25 plan with unlimited data and unlimited hotspot? Thanks.
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