Original Post
Written by
Edited July 6, 2023
at 10:38 AM
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Browsing thru my offers I came across this one here. I do not see any mention of a minimum purchase required OR I just do not see it.
Staples $50 back as statement credit.
To earn credit, click the button above and complete your purchase in the browser that opens. Purchases made through a merchant's app will not qualify for the rebate.
Offer Details and Exclusions
Merchant details
To earn the rebate you must make an eligible purchase at staples.com. Not eligible for purchases of gift cards, HP Printers, Ink and Toner, Tablets and E-Readers, Laptop and Desktop computers, or site to store orders. Not eligible for purchases made with coupon codes. To earn the rebate, you must be a Capital One cardholder or bank account holder, and logged in to your account on capitalone.com or the Capital One Mobile app.
How to receive the rebate
You will receive your rebate as a statement credit to your Capital One account within 3 billing cycles. Your account must be open and in good standing at the time the rebate is awarded to receive your statement credit. In the event you have more than one account, we may apply the statement credit to any active credit card or bank account that is open and in good standing. This offer is valid for consumer, non-commercial use only.
What is a qualifying purchase?
To make a qualifying purchase, you must click the button above, and then complete a purchase at the selected merchant's site, in the window opened by the Capital One Offers tile, within 24 hours. Offer is not valid by any other method.
Use of other coupons, cash back, or promotional websites after selecting an offer and before making a purchase will invalidate your offer. Offer is not valid in-person or by telephone, and in-store pickup does not constitute a qualifying purchase. Purchases made without first being redirected by a Capital One Offers tile are not qualifying purchases.
How is the rebate calculated?
Rebate is calculated using the subtotal amount of your eligible purchase, which excludes taxes, shipping, credits, and other fees. A statement credit earned through this offer is in addition to any rewards regularly earned with your card. If you return or cancel an otherwise qualifying purchase, you are not eligible for a statement credit. Credits for subscription services are only awarded to new customers in their first billing period after the merchant has confirmed your payment has processed. Credits are not available on trial memberships, unless otherwise stated.
Read the complete Capital One Offers terms and conditions.
Disclaimer
By clicking the button above you are agreeing to leave the capitaloneoffers.com website or the Capital One Mobile app and to be redirected to the selected merchant's website. Capital One is not responsible for the terms and content or the privacy and security policies of other websites and mobile applications. If you have selected Spanish as your preferred language experience in your Capital One online preferences, we cannot guarantee that the third party site to which you are being directed will offer a Spanish experience.
https://www.capitalone.com/
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Update. I ended returning the item I bought. The charge still had not reappeared after disappearing and almost the end of the return period. Never received an email of either the 2% or the $50. Sucks, cause I really hoping it was gonna come through.
They initially removed the original charge from my account and subsequently added it a day later thereby invalidating the rewards associated with the original charge.
Unsurprisingly, the original charge from Staples was removed after delivery today and I am relatively confident it will be disqualified from receiving the incentive.
I have no intention of letting these crooks deceive me again.
Although the "Shopping Trips" section of my Capital One portal contains a pending transaction from Staples on July 6, 2023, the actual charge, which was removed after delivery on July 10, 2023, has not been reapplied to my account yet.
My statement for July 2023 was established yesterday.
I am hoping that Capital One has decided to simply void the transaction in order to avoid having to disburse $50, but I doubt that will manifest.
Anyone else undergo a similar experience of a charge being retracted for a period of 12 calendar days?
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Although the "Shopping Trips" section of my Capital One portal contains a pending transaction from Staples on July 6, 2023, the actual charge, which was removed after delivery on July 10, 2023, has not been reapplied to my account yet.
My statement for July 2023 was established yesterday.
I am hoping that Capital One has decided to simply void the transaction in order to avoid having to disburse $50, but I doubt that will manifest.
Anyone else undergo a similar experience of a charge being retracted for a period of 12 calendar days?
Purchased $51 ($56 including tax) of office supplies on July 6th. Charge was showing as pending on my account. Received the delivery on July 10th. At this point, the pending amount completely dropped off my account. I thought it would post the following day but it now has been 12 calendar days without it even showing up.
On the cashback portal, it shows my status as "Created", not even "Pending" as if the purchase never happened. In my case, I purchased office supplies knowing I wouldn't have a time limit on returning them if needed.
I guess my strategy is wait till the following week and see if it eventually posts. If it does, I'm gonna fight to get the $50 credit, I have screenshots and even screen recorded the entire process.
I've also been looking up the legality of merchants delaying the charge on your credit card after an extended period of time. There exists what's known as a "Late Presentment Chargeback" meaning that card issuers such as Visa and MC require the merchant to finalize the credit card charge in a timely manner, otherwise a chargeback can be executed by the consumer. The time limit may vary depending on the bank and the card so I'm researching into it further, however I've read numerous cases of people successfully disputing charges that were posted on their accounts months beyond the original transaction date.
Purchased $51 ($56 including tax) of office supplies on July 6th. Charge was showing as pending on my account. Received the delivery on July 10th. At this point, the pending amount completely dropped off my account. I thought it would post the following day but it now has been 12 calendar days without it even showing up.
On the cashback portal, it shows my status as "Created", not even "Pending" as if the purchase never happened. In my case, I purchased office supplies knowing I wouldn't have a time limit on returning them if needed.
I guess my strategy is wait till the following week and see if it eventually posts. If it does, I'm gonna fight to get the $50 credit, I have screenshots and even screen recorded the entire process.
I've also been looking up the legality of merchants delaying the charge on your credit card after an extended period of time. There exists what's known as a "Late Presentment Chargeback" meaning that card issuers such as Visa and MC require the merchant to finalize the credit card charge in a timely manner, otherwise a chargeback can be executed by the consumer. The time limit may vary depending on the bank and the card so I'm researching into it further, however I've read numerous cases of people successfully disputing charges that were posted on their accounts months beyond the original transaction date.
I also recognized the opportunity to argue a lack of recognition of the application of the transaction, with the Staples, weeks after the actual transaction date, but I lack confidence in the success of the argument considering the application of the same amount as the original transaction with a delay.
I don't intend to waste time in attempting to persuade Capital One to honor the terms of its promotion to stimulate spending at Staples.
If a company is unwilling to honor the terms of an agreed incentive, regardless of whether it was erroneous or not, then my confidence in the company's business ethics and reliability in resolving issues diminishes to a point at which I discontinue the business relationship.
Consequently, Capital One's failure to honor the promotion will most probably result in the physical destruction of the card and discontinued use of the card until the card expires.
(My purchase was on July 7 and the goods arrived from Staples on the 10th. Like so many, the temporary charge disappeared from my online statement and then reappeared on around the 11th or 12th, showing a purchase date of July 11th -- a day after I had already received the full order. My transaction shows as pending in the shopping log, but I never got a confirmation email that my ordered qualified for the $50 back. I really want to know if it was C1 or Staples that has manipulated the process here.
To be continued...
(My purchase was on July 7 and the goods arrived from Staples on the 10th. Like so many, the temporary charge disappeared from my online statement and then reappeared on around the 11th or 12th, showing a purchase date of July 11th -- a day after I had already received the full order. My transaction shows as pending in the shopping log, but I never got a confirmation email that my ordered qualified for the $50 back. I really want to know if it was C1 or Staples that has manipulated the process here.
To be continued...
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(My purchase was on July 7 and the goods arrived from Staples on the 10th. Like so many, the temporary charge disappeared from my online statement and then reappeared on around the 11th or 12th, showing a purchase date of July 11th -- a day after I had already received the full order. My transaction shows as pending in the shopping log, but I never got a confirmation email that my ordered qualified for the $50 back. I really want to know if it was C1 or Staples that has manipulated the process here.
To be continued...
Its only if your status shows as "created" that I would be concerned. However since you have screenshots of the offer and the purchase; you should still be OK since Capital One has credited amounts just based on that alone even if the status says created. Also been there and done that.
I never get confirmation emails from Capital One offers because I have unsubscribed from all their emails. I use the pending status in the log as my confirmation. If you want to receive those emails, check your notification settings.