There are new data points from 9/14/23 on which seem to indicate that the BYOP SIM trick below no longer works. (i.e. Even though the deal is still available to people who have been Fi members for a while, someone who just activated a BYOP SIM won't see the instant discount and only see the 24-month credit offer). Therefore, I'm crossing out the info about the BYOP SIM trick.
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* Added on 8/1/2023 by hpham_53: It's still 3-4 months away until people doing this deal will be close to completing their promotion. But I'll go ahead and add the info below on how to verify that your promotion was Earned, and how to Cancel/Pause Fi service after that.
* How to Verify that your S23 promo was Earned:
There's a countdown in your Billing-->Fi Savings-->In Progress that shows how many more days your Fi service has to remain active. The countdown will never say zero day. On the 120th day, it will stay at "1 more day". On the morning of the 121st day, the countdown should say "Stayed (past tense) active on Fi for 120 days in a row". Then later in the day, the In Progress column disappears, and the promo discount gets moved to the Earned column. At that time or later, it's safe to Cancel or Pause your Fi service.
You can use this Date Calculator: https://www.timeanddate
Enter your activation date as the Start Date, select Add 121 days and it'll show the date when it's safe to cancel/pause your Fi service.
* How to Cancel your Fi service:
In your Fi account, click on Account-->Your Plan, scroll down until you see "Leave Google Fi". Click on that and follow the on-screen instructions. You'll have the options to Let Go your Fi phone number, or Transfer To Another Provider. (There used to be an option to port it back to Google Voice, but I think it's no longer available). If you choose to let go your Fi number, your Fi service will be cancelled IMMEDIATELY. If you choose to port out, your Fi service will remain active until your Fi number has been ported out to another provider.
* How to Pause your Fi service;
In your Fi account, click on Account-->Your Plan, scroll down until you see "Pause Service". Click on that and follow the on-screen instructions. Your Fi service will be paused and Automatically Resumed after 90 days, unless you cancel it before 90 days are up. Once it's Resumed, you can leave it Active, or Cancel it, or Pause again (I don't know how many times you can Pause). If you have a lot of remaining referral Fi credit (which is not refundable), you can choose Pause instead of Cancel to wait and see if there will be new Fi promotions in the future to use up your Fi credit.
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Here are the steps as described in my tip post:
7. When you receive your S23 phone, the SIM should be already installed. Install the Fi app from Google Store and run it to activate the S23.
8. The Fi app should display a message saying your current Fi service is on another phone (the BYOD phone). It'll ask for permission to transfer service from the BYOD phone to the S23. Give it the OK. Your current Fi service, phone number, billing will be transferred to the S23. That will start your required 120 days of service for the S23 deal.
* When you went through the activation process, did the Fi app at any point ask for the OK to transfer service from the BYOP phone to the S23? If it did ask and you gave the OK, then you're fine.
* You wrote "When I go to billing, it's no longer there.", what is no longer there?
* Is the S23 working now WITH ITS PRE-INSTALLED SIM? If yes, what phone number is on it? If it's the phone number that was on the BYOP SIM, then you're OK.
* When did you activate the S23? It takes 24 hrs from activation for the checklist to show the updated info.
If you want to port in a number to FI, it should be done when activating the BYOP Fi SIM which gives you a choice of getting a new number or port-in a number.
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Thank you! I did not find this on my own on the Google Fi site.
* The Fi S23 has one physical SIM slot and one eSIM. If you want to use another provider's SIM in the S23, either ADD it as an eSIM, or remove the FI physical SIM and use the other provider's physical SIM in place of the Fi SIM.
* The Fi S23 has one physical SIM slot and one eSIM. If you want to use another provider's SIM in the S23, either ADD it as an eSIM, or remove the FI physical SIM and use the other provider's physical SIM in place of the Fi SIM.
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