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UFB Priority Money Market : Earn up to 5.06% APY*

-3 Deal Score
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UFB Direct[/URL][/B], our partner, offers the following benefits with their Priority Money Market account:
  • Earn up to 5.06% APY*.
  • No monthly maintenance fees with a $5,000.00 balance, otherwise fee is $10.00 per month.
  • Access your funds 24/7 with easy-to-use digital banking tools.
  • Have peace of mind with FDIC insurance up to the maximum allowable limit – Certificate #35546.
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These responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered. Opinions expressed here are the author's alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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Joined Jun 2019
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AquaHamster556
07-19-2023 at 07:31 PM.
07-19-2023 at 07:31 PM.
I have had the money market account with UFB Direct since February. Overall satisfied and would recommend. Very annoying 1 week long transfers in and out. Customer service has been C+. App is bad. You have to check the website often for rate increases and switch to the new offered rate whenever they increase the APY. Around May the offered rate went down 0.5% for new accounts and I was able to stay on original higher rate. Was happy about that.
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Joined Oct 2011
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jwcalla
07-20-2023 at 07:44 AM.
07-20-2023 at 07:44 AM.
Quote from AquaHamster556 :
I have had the money market account with UFB Direct since February. Overall satisfied and would recommend. Very annoying 1 week long transfers in and out. Customer service has been C+. App is bad. You have to check the website often for rate increases and switch to the new offered rate whenever they increase the APY. Around May the offered rate went down 0.5% for new accounts and I was able to stay on original higher rate. Was happy about that.
That's pretty much my experience. I moved all of my money out. There are better banks out there.
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Joined Dec 2017
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Joedaddy123
07-20-2023 at 07:49 AM.
07-20-2023 at 07:49 AM.
Customer service is slow but transfers are same as any other back. 1-2 days for me.
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Joined Jun 2019
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AquaHamster556
07-20-2023 at 07:56 AM.
07-20-2023 at 07:56 AM.
Quote from Joedaddy123 :
Customer service is slow but transfers are same as any other back. 1-2 days for me.
I transfer from my Chase, Capital One, and Discover Savings accounts. Tired multiple different methods. Have never had an incoming transfer shorter than 5 days.
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Joedaddy123
07-20-2023 at 08:04 AM.
07-20-2023 at 08:04 AM.
Quote from AquaHamster556 :
I transfer from my Chase, Capital One, and Discover Savings accounts. Tired multiple different methods. Have never had an incoming transfer shorter than 5 days.
Do you mean availability by chance?

From SoFi and Marcus, it takes about a day or two but the availability may be a week. The transfers show up in the UFB account pretty fast and start earning interest at that point. I just can't transfer it out immediately until it has "settled."
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Joined Jun 2019
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AquaHamster556
07-20-2023 at 08:11 AM.
07-20-2023 at 08:11 AM.
Quote from Joedaddy123 :
Do you mean availability by chance?

From SoFi and Marcus, it takes about a day or two but the availability may be a week. The transfers show up in the UFB account pretty fast and start earning interest at that point. I just can't transfer it out immediately until it has "settled."
The pending transfer shows up early but the payment doesn't clear for the 5-7 days. I have checked multiple times and interest is not accruing on the new funds until the payment clears.
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Joedaddy123
07-20-2023 at 08:26 AM.
07-20-2023 at 08:26 AM.
Quote from AquaHamster556 :
The pending transfer shows up early but the payment doesn't clear for the 5-7 days. I have checked multiple times and interest is not accruing on the new funds until the payment clears.
Hmmm. I hope you are wrong. The terms says it accrues on the day of deposit.

But if you are right, that's bad.

EDIT: I've confirmed with their support that it accrues from the date of transfer. I'll double check manually but I think you are wrong (for now Smilie )
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Last edited by Joedaddy123 July 20, 2023 at 08:30 AM.

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Joined Jun 2019
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AquaHamster556
07-20-2023 at 09:58 AM.
07-20-2023 at 09:58 AM.
Quote from Joedaddy123 :
Hmmm. I hope you are wrong. The terms says it accrues on the day of deposit.

But if you are right, that's bad.

EDIT: I've confirmed with their support that it accrues from the date of transfer. I'll double check manually but I think you are wrong (for now https://static.slickdealscdn.com/ima...lies/smile.gif )

Quote from Joedaddy123 :
Hmmm. I hope you are wrong. The terms says it accrues on the day of deposit.

But if you are right, that's bad.

EDIT: I've confirmed with their support that it accrues from the date of transfer. I'll double check manually but I think you are wrong (for now https://static.slickdealscdn.com/ima...lies/smile.gif )
It would be great if they have updated this. I started my account in February and back then I started a spreadsheet logging 6 weeks worth of the interest accrual daily. Seriously every day. I discovered that pending transfers don't accrue interest and they would take the full 5-7 days to clear from initiating. Also that they were lump paying out the additional Sat & Sun weekend days before the weekend, which was nice. I would hope enough people complained about the slow transfers that they made some updates to this. This was my experiences anyway.
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Joedaddy123
07-20-2023 at 11:50 PM.
07-20-2023 at 11:50 PM.
Quote from AquaHamster556 :


It would be great if they have updated this. I started my account in February and back then I started a spreadsheet logging 6 weeks worth of the interest accrual daily. Seriously every day. I discovered that pending transfers don't accrue interest and they would take the full 5-7 days to clear from initiating. Also that they were lump paying out the additional Sat & Sun weekend days before the weekend, which was nice. I would hope enough people complained about the slow transfers that they made some updates to this. This was my experiences anyway.
I just checked my daily average/interest for June which had 2 deposits (Day 0). The transfers, push from Charles Schwab, were deposited the next day (Day 1) and the daily average reflects this. While the deposits weren't available for withdrawal immediately, the interest accrued immediately once the transfers came in from Schwab (Day 1).

Hence, there's no difference between UFB and any other major banks.

Note: I have the Priority SAVINGS account... perhaps it's different for Money Market accounts. It's possible. hug
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Joined Jan 2020
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teryyz
07-21-2023 at 09:55 AM.
07-21-2023 at 09:55 AM.
I was told that incoming transfers don't begin to accrue interest until they clear. However, if you push the funds from the external bank to UFB, they tend to show by the next day - which I assume means it accrues interest as soon as it shows in the UFB account, though I haven't confirmed this.
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Joined Aug 2007
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freek
07-21-2023 at 08:00 PM.
07-21-2023 at 08:00 PM.
Axos bank (the parent of UFB) has been consistently bad for me. Clueless customer service that needs to escalate everything and escalation folks are even more incompetent; they literally don't do anything and close the case with some boilerplate non sense response. I have complained via CFPB but they post some BS reply and close the case.

Only thing they are good at is placing ads on the internet for their affiliates like UFB direct.
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nevergoodenough
07-22-2023 at 03:14 AM.
07-22-2023 at 03:14 AM.
I have this savings account and the apR is actually pretty low. This account barely gains any interest at all. My other accounts with a lower apy other places seem to pay more.

I def don't think their customer service is bad. I called axos bank customer service and had an American agent on the phone in 2 mins to speak to Mr about my account.

Having said that this is obviously a horrible return. I was getting 4.9 APR. Imagine letting someone hold $1000 for a year and getting back $49 of interest lol but somehow people rush to do this.
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Last edited by nevergoodenough July 22, 2023 at 03:16 AM.
Joined Apr 2018
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krnprogamer
07-22-2023 at 06:37 AM.
07-22-2023 at 06:37 AM.
Quote from AquaHamster556 :
I have had the money market account with UFB Direct since February. Overall satisfied and would recommend. Very annoying 1 week long transfers in and out. Customer service has been C+. App is bad. You have to check the website often for rate increases and switch to the new offered rate whenever they increase the APY. Around May the offered rate went down 0.5% for new accounts and I was able to stay on original higher rate. Was happy about that.

You don't sound so satisfied lol...
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Joedaddy123
07-22-2023 at 06:41 AM.
07-22-2023 at 06:41 AM.
Quote from nevergoodenough :
I have this savings account and the apR is actually pretty low. This account barely gains any interest at all. My other accounts with a lower apy other places seem to pay more.

I def don't think their customer service is bad. I called axos bank customer service and had an American agent on the phone in 2 mins to speak to Mr about my account.

Having said that this is obviously a horrible return. I was getting 4.9 APR. Imagine letting someone hold $1000 for a year and getting back $49 of interest lol but somehow people rush to do this.
Yea. I hate it when banks advertise one rate and gives me another…

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