Samsung Trade-In Terms and Conditions [samsung.com]
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Overview: If Samsung is processing trade-ins like prior deals, you will receive instructions by email--along with a prepaid shipping label--around the time your new phone arrives. You can also print the label from your online Samsung account.
You will send in the phone only (no boxes, chargers, SIMs, cases, etc.). Phone must be factory reset and have no passwords or locks. Good practice: Make a VIDEO and take photos of the phone, including showing some functions, to prove the condition if Samsung challenges you after inspecting the phone. More details....
My phone has scratches [or burn in or faulty Bluetooth or fill in the blank]. Will Samsung accept the phone? Will the trade in amount be reduced? According to the FAQ, "Your device must have no breaks, cracks, or other defects that go beyond normal wear and tear." Is your issue normal wear and tear?
When/how will I get instructions for trading in my phone? Samsung will send you an email with the subject "Welcome to the Samsung Trade-In Program." The email will arrive anywhere from the day the phone ships to a few days after the phone arrives. It includes a link to download a pre-paid shipping label. You have 15 days from receipt of the email to ship the trade in. You can also get the shipping label for the trade in from your online Samsung account under order details.
Two commonly asked questions about financed and leased phones:
1. The device I'm trading in is one that I bought using an equal payment or other financing plan, and I still have payments left on it. Can I still trade it in?
Yes – however, please note that all remaining payments on the device you're trading in are your responsibility. You may also be subject to additional fees. Check with your current carrier for details.
2. lease my device. Can I trade it in?
No – leased devices are not eligible for this Trade-In Promotion unless you purchase the leased device from your carrier before trading it in. Check with your carrier for details.
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Summary of top deal suggestions from this thread:
- Get additional $50 off using this pre-order code
- Ask Samsung Chat for a $50 discount code (a unique code that could stack with the pre-order reserve code but seems to have trouble stacking for some people).
I figured out why the additional chat provided unique $50 code only sometimes works. You have to add the watch separately, and not through the phone flow as an add on.
Apply the unique code first, which will apply to the phone. Then add the watch and apply the generic code, which will then apply to the watch.
I also got education pricing without verifying any education information just by clicking thru the education store.
I also got 10% at site 1 and 12% at site 2 to make it sweeter.
Promo Code - CODEHERE $50.00
Promo Code - CODEHERE $50.00
Bundle Discount $576.72
Education Savings $41.56
Promotional Discount(s) $200.00
TradeIn Discount(s) $900.00
Total $354.28
So, ~$350 for Flip5, Watch 6 Classic 47, 2x Buds2 Pro, and a case, minus the ~$75 in cash back equals $275 for all. Nice! - Get additional discounts for education, government, military, business, first responders employees without actually being one by going through Google or just clicking on one of the categories (they don't verify but give you the discount)
- If your birthday is in August and you had it saved in your Samsung profile, you should have gotten or will get an e-mail with an extra $25 off discount which can stack with the above codes
- Add the Samsung Watch 6 separately into the cart and not as a bundle with the phone to get an extra fabric band for free.

Top Comments
It's exactly the same when you do a trade in deal at Best Buy or anywhere else when you live in CA.
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As of today, Q5B5WEBRES is no longer valid.
But if you go thru chat they'll use that code and apply it to the order.
Then you can go thru the cashback sites and PayPal to get the 9% and the 12%, and if you use a credit card with a cashback, 1%, 2%, 3%, etc., you can get that too.
Will you miss her?
https://www.samsung.com/us/att-tr...questions/
This is good to know. I'm pretty sure the Flip 4 I got back in February is a locked T-mobile one and all the T-mobile apps & things on there pre-loaded always annoyed me. I'll be glad to go back to a more factory experience w/ the Flip 5.
Now with that said I agree the Samsung deal is better. You are not on the hook to maintain service, the device is unlocked, and you dont have to pay the upgrade fee at TMobile (unless you are lucky enough to have a Costco with a TMobile kiosk inside in which you get no upgrade fee and a $70 shop card in 8 weeks after upgrade).
Good info on going with a T-Mobile kiosk at a Costco. I Didn't realize they had a benefit in dealing with upgrade/trade-in there versus just doing it via the web.
But if you go thru chat they'll use that code and apply it to the order.
Then you can go thru the cashback sites and PayPal to get the 9% and the 12%, and if you use a credit card with a cashback, 1%, 2%, 3%, etc., you can get that too.
Others did too.
Perhaps it was a temporary glitch that's been fixed now.
I went thru chat and they were able to add it.
True, it can be used only once per account.
I can trade in a old tracfone samsung a20 and get $200 off the preorder?
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When T-mobile paid off your Verizon phone, did you have to stay with T-mobile for one year or two?
Thanks!
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