expiredtDames | Staff posted Oct 15, 2023 09:17 PM
Item 1 of 6
Item 1 of 6
expiredtDames | Staff posted Oct 15, 2023 09:17 PM
Arctic Liquid Freezer All-in-One CPU Water Coolers (RGB & Non-RGB): 240mm $80, 280mm $100, 360mm $115 & More + Free Shipping
$80
$98
18% offAAAWave
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The equivalent to 2 x 140mm fans
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I had purchased the 280mm ARGB 2 years ago for my friends 1st pc build. It was unfortunate that it leaked and got all over the gpu in around 4 months of use (this was even more disappointing due to the gpu shortages, thinking we lost his gpu). I spent 2 weeks scrubbing, washing, bathing, dipping and everything for his gpu as I just wanted to be sure I did everything I could for him. It worked and we were happy the liquid they used did not damage it.
Arctic customer service was very time consuming. Took almost 8 months to resolve after contacting them.
Took anywhere between 2 weeks to 1 month+ to reply to my messages, had to re-explain everything whenever they changed to a new representative to handle my case.
4 months in to finally offer me a refund or replacement but at that point I wanted a refund as I had purchased him a new cooler a month into this.
2 months later, they verified and assured me my refund will be going through (reason: I purchased it through amazon and there was some error in communication between the two).
1 more month, finally got my refund.
Took a lot of patience and messaging them but I was finally glad they honored their warranty.
I probably wont buy another one of their AIOs but was glad the liquid didnt damage the gpu and that they stuck behind their product. Hope this doesnt happen to any of you.
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