expired
BLUETTI PS54 700W/537Wh Portable Solar Power Station for Camping Charger Fishing $197
$197
$308
36% off
eBay
Missed This Deal? Get alerts when similar deals are posted.
eBayDeal Details
Community Notes
About the Poster
Community Voting
Deal
Score
+19
Good Deal
Bad Deal
Join The Conversation
Share your experience with the Slickdeals community
Share information with the community. Please follow our Community Guidelines and be kind!
68 Comments
Sign up for a Slickdeals account to remove this ad.
This seems better than this previous Front Page deal...what am I missing?
https://slickdeals.net/f/16945684-bluetti-ps54-700w-solar-generator-537wh-lifepo4-power-station-208-05?src=SiteSear
Our community has rated this post as helpful. If you agree, why not thank
Sign up for a Slickdeals account to remove this ad.
If you ultimately received a refund or working unit, I wish you would take your comments back as you stated and hush up on their threads!
Every Bluetti thread, You post the same shit!
Sure, They had a bad streak with customer service, which crippled their customer service for months from Black Friday.
In my experience they have turned it around. Even on a botched order.
They usually have a 24 hour response time, because they are in China with a 12-15 hour time difference. I also believe they do not work/reply on the weekend.
I purchased the eBay Refurbished AC200MAX, It showed up looking brand new and performed flawlessly. I used it daily for nearly 1 month with ZERO issues.
I returned it with no problems with full refund and ordered their Refurbished AC300+B300.
This unit had a lot of scratches and stored alarm codes.
I made my concern very clear, that it should not be scratched this bad, and they agreed and I was to be given a different unit.
I immediately received a prepaid return label.
It took 7 days for shipping and return shipping back to me.
To my surprise and frustration, I received the same scratched unit back, but it was repaired and working, So you can now add repair time to that 7 day round trip shipping.
After another 24 hour email response, I was now to be given a BRAND NEW AC300.
Shipped the Refurb back and received a Brand New AC300.
Another positive side note, The B300 battery that I originally received was a BRAND NEW battery. Sure, I had multiple issues, But Bluetti took very good care of the situation.
I will say, They still have room for improvement, But it's minor. Every company or electronics manufacturer has issues somewhere.
Bottom line, I received pretty damn good customer service, with minor hoops to jump through. I paid $1,450 for a brand new AC300+B300 unit which best price I've ever seen is $2,200
Sure, Maybe I got lucky??? I know I got frustrated! But Bluetti handled it!!!
If you ultimately received a refund or working unit, I wish you would take your comments back as you stated and hush up on their threads!
Every Bluetti thread, You post the same shit!
Sure, They had a bad streak with customer service, which crippled their customer service for months from Black Friday.
In my experience they have turned it around. Even on a botched order.
They usually have a 24 hour response time, because they are in China with a 12-15 hour time difference. I also believe they do not work/reply on the weekend.
I purchased the eBay Refurbished AC200MAX, It showed up looking brand new and performed flawlessly. I used it daily for nearly 1 month with ZERO issues.
I returned it with no problems with full refund and ordered their Refurbished AC300+B300.
This unit had a lot of scratches and stored alarm codes.
I made my concern very clear, that it should not be scratched this bad, and they agreed and I was to be given a different unit.
I immediately received a prepaid return label.
It took 7 days for shipping and return shipping back to me.
To my surprise and frustration, I received the same scratched unit back, but it was repaired and working, So you can now add repair time to that 7 day round trip shipping.
After another 24 hour email response, I was now to be given a BRAND NEW AC300.
Shipped the Refurb back and received a Brand New AC300.
Another positive side note, The B300 battery that I originally received was a BRAND NEW battery. Sure, I had multiple issues, But Bluetti took very good care of the situation.
I will say, They still have room for improvement, But it's minor. Every company or electronics manufacturer has issues somewhere.
Bottom line, I received pretty damn good customer service, with minor hoops to jump through. I paid $1,450 for a brand new AC300+B300 unit which best price I've ever seen is $2,200
Sure, Maybe I got lucky??? I know I got frustrated! But Bluetti handled it!!!
They don't have to honor a lower price! Although, it would have been nice.
You should have simply bought the lower priced unit, Then returned the other one to Crackmart! Very simple!!!
I never had to deal with Bluetti tech support yet so can't comment, but I did have to deal with their customer service when I thought they didn't include a power cable when I bought one of their refurbished batteries. I requested another one to be sent out, and after a couple of dry responses, they did send another out. Took like almost a month because UPS lost the stupid package. So yea, positive experience with their customer service. Hope I never need to contact their tech support.
Since my purchase was through eBay, I immediately sent an eBay message to Bluetti, which was responded to that night.
They don't have to honor a lower price! Although, it would have been nice.
You should have simply bought the lower priced unit, Then returned the other one to Crackmart! Very simple!!!
Sign up for a Slickdeals account to remove this ad.
I never make 3rd party purchases due to issues like you had.
It's usually better to spend a few more bucks, where returns are easy, no restocking fees and the seller pays for all shipping, or buyer able to return in-store.
Join The Conversation
Share your experience with the Slickdeals community
Share information with the community. Please follow our Community Guidelines and be kind!