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Protect This Card Like Cash. Use of this card constitutes acceptance of the following terms and conditionsThis card may be applied toward any purchase at participating Carl's Jr and Hardee's restaurants. This card cannot be redeemed for cash or applied as payment to any account, except as required under applicable law
I ordered one $100 Carls Jr gift card. It shows $51.50 with $50 off and $1.50 shipping fee. Once I clicked purchase button, the total amount in the confirmation became $101.5 for a $100 gift card! There is no discount at all. and I saw the $101.5 pending transaction in my credit card account. It's my first and only purchase.
I called the gift card customer support, the representative oversea first told me that promotion starts from 11/28 so I am not eligible, that's why I was charged for full price. I told him that the black Friday promotion on the website states valid from 11/24 to 11/27. After a few minutes on hold, he told me that when i use the card i will receive at Carls Jr store, I will receive item 50% off there. wtf. I told him just cancel my order and refund me. He said he could not cancel the order, the only thing he can do is create a ticket for his management team, my order cancellation still upon management approval.
Hardee's website is only doing 15% off. Not sure if they'll honor Carl's Jr even though it's the same company
I contacted the Hardees website and they said ALL hardees locations accept carl Jr gift cards. Stores may be confused but they are supposed to accept them
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I called the gift card customer support, the representative oversea first told me that promotion starts from 11/28 so I am not eligible, that's why I was charged for full price. I told him that the black Friday promotion on the website states valid from 11/24 to 11/27. After a few minutes on hold, he told me that when i use the card i will receive at Carls Jr store, I will receive item 50% off there. wtf. I told him just cancel my order and refund me. He said he could not cancel the order, the only thing he can do is create a ticket for his management team, my order cancellation still upon management approval.
What a mess.
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