expiredDiscombobulated | Staff posted Nov 24, 2023 03:57 PM
Item 1 of 2
Item 1 of 2
expiredDiscombobulated | Staff posted Nov 24, 2023 03:57 PM
Carls Jr. Gift Cards 50% Off $50+: $100 Carl's Jr. Gift Card
+ $1.50 S/H (valid thru 11/27)$50
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I called the gift card customer support, the representative oversea first told me that promotion starts from 11/28 so I am not eligible, that's why I was charged for full price. I told him that the black Friday promotion on the website states valid from 11/24 to 11/27. After a few minutes on hold, he told me that when i use the card i will receive at Carls Jr store, I will receive item 50% off there. wtf. I told him just cancel my order and refund me. He said he could not cancel the order, the only thing he can do is create a ticket for his management team, my order cancellation still upon management approval.
What a mess.
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The USPS delivery man stole my $100 card.
I got email confirmation of shipment on the 21st, by the 30th when I left for vacation it had still not arrived.
When I returned on the 9th it still had not arrived, so I called and they told me it was already redeemed and only had a $33 balance left. They said they couldn't do anything, not even deactivate the remaining balance. The only thing they could do was give me a link to Carl's Jr. customer feedback portal. Not even a phone number.
I have curbside mailbox that is picked up every day and USPS email notifications. I checked through my daily mail email reports and saw the envelope was supposed to deliver on the 30th. Which means that it had to have been stolen after arriving at my local post office. I received the other mail that delivered on the same day. So unless some random person was walking up and down the street opening everyone's mailbox to see if anyone received something that looked like a gift card, someone at USPS saw an envelope that said Carl's Jr. on it that felt like it had a gift card in it and stole it.
I reported the theft to USPS local branch, Postal inspector, and challenged the charge at my credit card company. Emailed the CJ feedback portal, and got a response that just said they forwarded it to "leadership for review".
Didn't make any stink about it for reference.
Hopefully they'll work Hardee's! Thanks op!
The USPS delivery man stole my $100 card.
I got email confirmation of shipment on the 21st, by the 30th when I left for vacation it had still not arrived.
When I returned on the 9th it still had not arrived, so I called and they told me it was already redeemed and only had a $33 balance left. They said they couldn't do anything, not even deactivate the remaining balance. The only thing they could do was give me a link to Carl's Jr. customer feedback portal. Not even a phone number.
I have curbside mailbox that is picked up every day and USPS email notifications. I checked through my daily mail email reports and saw the envelope was supposed to deliver on the 30th. Which means that it had to have been stolen after arriving at my local post office. I received the other mail that delivered on the same day. So unless some random person was walking up and down the street opening everyone's mailbox to see if anyone received something that looked like a gift card, someone at USPS saw an envelope that said Carl's Jr. on it that felt like it had a gift card in it and stole it.
I reported the theft to USPS local branch, Postal inspector, and challenged the charge at my credit card company. Emailed the CJ feedback portal, and got a response that just said they forwarded it to "leadership for review".
1. Go back to your "USPS email notifications" to see if you have the picture of the envelope from the gift card company or not
No, Easy to dispute since you never have it.
2. Do they ship with tracking number?
Will be super easy to dispute since it will tell you when it was delivered and you can check it even you was on vacation without have to go to the mailbox everyday.
3, No tracking number? easy to dispute your credit card to get money back
The USPS delivery man stole my $100 card.
I got email confirmation of shipment on the 21st, by the 30th when I left for vacation it had still not arrived.
When I returned on the 9th it still had not arrived, so I called and they told me it was already redeemed and only had a $33 balance left. They said they couldn't do anything, not even deactivate the remaining balance. The only thing they could do was give me a link to Carl's Jr. customer feedback portal. Not even a phone number.
I have curbside mailbox that is picked up every day and USPS email notifications. I checked through my daily mail email reports and saw the envelope was supposed to deliver on the 30th. Which means that it had to have been stolen after arriving at my local post office. I received the other mail that delivered on the same day. So unless some random person was walking up and down the street opening everyone's mailbox to see if anyone received something that looked like a gift card, someone at USPS saw an envelope that said Carl's Jr. on it that felt like it had a gift card in it and stole it.
I reported the theft to USPS local branch, Postal inspector, and challenged the charge at my credit card company. Emailed the CJ feedback portal, and got a response that just said they forwarded it to "leadership for review".
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Finally today, we were going to hit a Carl's Jr, so, in spite of the horrendous reviews for their app, I downloaded it this morning. The reason for doing so is that my googling aroun had led me to discover that they have a so-called Appy Hour, from 2-5 PM and if you order in the app, you get apps and milkshakes for $2 each. First, I took the two gift cards into the Carl's and asked them to check them for money. SHOCKER: each card had $75 on it, but the employees never heard of the $2 app deal.. So, off we go to a couple of stores, returning at 2 PM. Sat in the parking lot, opened the app, added the gift card as a payment method. Ordered the guacamole burger for me and chicken tenders for my wife, plus the onion rings, zucchini and a milk shake. Had to take a couple of steps to add the $2 deal to the order, but, Hey, Hey, it all worked. Total bill just under $23, but, remember, I was using a 50% off gift card, so the cost to me was really more like $12.
All in all, it took a while, but this one was, at least for me, A Slick Deal!
Might try again at another location but not looking hopeful.
Either way, Buyatab now better does not challenge the dispute and let it go through.
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Free to sign up as a My Rewards Members - https://www.carlsjr.com/myrewards
https://www.carlsjr.com/freeburgerday
*Offer valid 2/12/24 only at participating restaurants while supplies last. Registration required. Tax not included. Not valid for use within a combo or in combination with any other offer or discount. Offer only redeemable in the app for pickup or in-restaurant by showing the in-app offer. Limit one free single burger per registered user. Offer not available for redemption with 3rd party vendors or delivery partners.
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