expired Posted by ProudToBeAnIndian about 1 year ago
Item 1 of 3
Item 1 of 3
expired Posted by ProudToBeAnIndian about 1 year ago
128GB Google Pixel 6a (Black)
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Failed activation today after pickup and TracFone CS said take it back to Walmart and ask them to tie the purchase to the receipt. They didn't scan it correctly and hence it's not showing in their system.
So I went back to the store and the guy at CS desk had no idea. But the guy at electronic desk knew the problem. But he said he cannot fix it and CS needs to fix it.
Tried to return the phone and the CS said they don't accept phone reruns at that particular store because they had one explode and I can go to some other Walmart.
I then called the store next closest to me and the lady at the electronic desk knew exactly the problem and solution. I went to that store and she was able to do the return without receipt and rebuy and scan the codes correctly.
Then I tried online activation on TracFone website and thst still didn't work.
So I chatted with TracFone CS and they were able to confirm the phone is now good and then help me activate the plan I bought online.
The online plan gives you a PIN that I gave to CS.
They didn't mention anything about rebrand and neither did I.
I congratulate you on getting this done. But I couldn't do it, at this point in life don't have the patience and might not be able to find the one aware, competent person you did.
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