Xbox Series S + $200 Amazon GC or Echo Show 10 (3rd Gen) + $100 Verizon GC

josetann

Dec 11, 2023 5:51 PM

142 Comments

Joined Oct 2006

josetannDec 11, 2023 5:51 PM

142 Comments

Anyone wanting to attempt an exchange, may I recommend that you make extra sure it's done in the same transaction? If so, then if there's an issue, just walk out with the Xbox that's still in your possession. I'm just concerned they'll say "Sure thing, just have to refund this first and then ring up the PS5 after" and you'll end up with a $0 refund (price paid) and a confused rep.

2

shaksdeal

Dec 11, 2023 6:09 PM

158 Comments

Joined May 2009

shaksdealDec 11, 2023 6:09 PM

158 Comments

I ordered the Xbox through the claim offer tile last Friday morning. In-store pickup, went to store but they weren't ready, but something like the order needs to be approved by account manager (I am the owner/manager/user of this account)

Later that evening, received an email that the order was canceled (because I did not pick it up) - ordered on Friday, canceled on Friday bcoz I didn't pick up.

I feel there's something fishy going on with Verizon (store or promotion dept)

Sapdublinbpdj

Dec 11, 2023 6:29 PM

443 Comments

Joined Nov 2022

SapdublinbpdjDec 11, 2023 6:29 PM

443 Comments

Quote from josetann

:

Anyone wanting to attempt an exchange, may I recommend that you make extra sure it's done in the same transaction? If so, then if there's an issue, just walk out with the Xbox that's still in your possession. I'm just concerned they'll say "Sure thing, just have to refund this first and then ring up the PS5 after" and you'll end up with a $0 refund (price paid) and a confused rep.

What abt ppl who alredy picked up? Will return and get ps5 work? Also will there be restocking fee on return Wink

Spaceman6969

Dec 11, 2023 6:45 PM

15.4K Comments

Joined Dec 2015

Spaceman6969Dec 11, 2023 6:45 PM

15.4K Comments

Quote from Sapdublinbpdj

:

What abt ppl who alredy picked up? Will return and get ps5 work? Also will there be restocking fee on return Wink

Restocking fee?

Sapdublinbpdj

Dec 11, 2023 6:50 PM

443 Comments

Joined Nov 2022

SapdublinbpdjDec 11, 2023 6:50 PM

443 Comments

Quote from Spaceman6969

:

Restocking fee?

I saw somewhere in minute terms and conditions something like restocking fee so just asking all pro and experts here?

1

josetann

Dec 11, 2023 7:29 PM

142 Comments

Joined Oct 2006

josetannDec 11, 2023 7:29 PM

142 Comments

Quote from Sapdublinbpdj

:

What abt ppl who alredy picked up? Will return and get ps5 work? Also will there be restocking fee on return Wink

I'd treat it the same if you already picked up. Walk in with an Xbox, if they screw up, walk back out with the same Xbox...I wouldn't let them talk you into leaving it since they "refunded" the $0 to you. If it's all on one transaction, then hopefully it'd either just work, or it'd error out and they'd keep trying. If you hear them say they'll just refund your money, then you can purchase the PS5...no. I'd specifically tell them if they can't do it in one transaction, then don't do it at all. Then if they decide to anyway...that's on them.

I'd be really leery of this until others have reported it worked for them and exactly what they did.

As for restock fee, my fine print says it's for mobile devices with Hawaii being an exception.

jack_d12

Dec 11, 2023 8:04 PM

557 Comments

Joined Mar 2006

jack_d12Dec 11, 2023 8:04 PM

557 Comments

i tried to exchange for PS5 after i picked up the xbox. They tried to look it up with the order number and nothing showed up. I gave them the phone number associated w/ the home internet service and the rep took the info to the back to try and figure out why it wouldn't pull up. came back after a few minutes and said they can't do it because it's part of a promotion. Got excited at first, but no dice. they did have 2 PS5s in stock too. YMMV

Last edited by jack_d12 December 11, 2023 at 12:06 PM.

Nate922

Dec 11, 2023 8:38 PM

331 Comments

Joined Sep 2005

Nate922Dec 11, 2023 8:38 PM

331 Comments

Quote from Nate922

:

Picked mine up yesterday and set up. Moved around the house to find a good signal, Seems to be solid so far. Setup was too easy. Previously, they had to come install an antenna on my house, run a wire inside, etc. With this new setup, I just plug the box in anywhere and wait ~5min for the light to stop blinking; done.

I still haven't received any emails about xbox or amazon. I see the offers in my VZW account now, but xbox gives me an error when trying to claim, and Amazon is greyed out like others are reporting. Guess I'll wait today then contact support if I don't receive anything.

New update. Emails actually did come in, but to my wife's email. Shes the account "owner" and I'm a "manager", everything else had been going to my email since I was the one doing all of this, but the promo emails went to her email for whatever reason. I was able to claim the xbox, it was also upgraded to a Series X like others have reported. I'm unable to claim the Amazon GC, as it's still greyed out.

jack_d12

Dec 11, 2023 9:39 PM

557 Comments

Joined Mar 2006

jack_d12Dec 11, 2023 9:39 PM

557 Comments

added a debit card and enabled auto pay and paperless billing. I don't see a $10 discount.

When i add a credit card, right next to the card, it would say not eligible. When I added a debit card, no errors. Anyone know what's going on?

Edit: Nevermind, it says that it's going to apply the discount next bill. wth

flash2404

Dec 11, 2023 10:08 PM

78 Comments

Joined Dec 2016

flash2404Dec 11, 2023 10:08 PM

78 Comments

Anyone who had to get the Xbox x shipped get a notification yet about shipment?

Moooshe

Dec 11, 2023 11:44 PM

2.9K Comments

Joined Nov 2007

MooosheDec 11, 2023 11:44 PM

2.9K Comments

Thought I'd add my experience for existing customers: I was paying $64.99 but in the last 4 months my rate went up twice to 69.99 and then 73.99. I also have mobile with Verizon.
Seeing this deal I called to check if I could have my price reduced or at least locked for a few years, since I see they're offering rate lock now and I was concerned they would keep raising my rate every couple of months. CS rep was very kind, put me on hold multiple times, and then came back and assured me I was paying the absolute lowest rate possible. I asked him if I should cancel and switch to Optimum or sign up as a new account to get the benefits Fios was offering and he said they would be sad to see me go but again, nothing they can do for me.

So I placed a new order with this deal and was getting ready for some downtime while I switch. I then initiated a chat with CS to request that they cancel my current service and they asked why. I said I'm switching to a different provider. They asked how much I was going to pay. I said $65. 2 minutes later they came back with an offer of $59.99 per month, locked for 4 years. I was likely going to pay $70-80/mo with this deal so from my perspective this discount is worth a couple hundred dollars over 4 years and I don't have to deal with selling an xbox or GC I don't need (or keeping it and barely ever playing).

My takeaway is that they will not offer you a discount unless you explicitly ask to cancel your service. Worth trying for existing customers who are on the fence.

vlaw00

Dec 12, 2023 12:03 AM

53 Comments

Joined Jul 2013

vlaw00Dec 12, 2023 12:03 AM

53 Comments

Quote from flash2404

:

Anyone who had to get the Xbox x shipped get a notification yet about shipment?

No shipment e-mail or update on my account page (still in waiting for shipment stage). I asked CS rep if I could change it to store pickup as a few nearby have them in stock. She looked into it and told me it's already en route and gave me a UPS link, arriving tomorrow (2 days early).

PurpleWren3082

Dec 12, 2023 12:14 AM

179 Comments

Joined Jul 2020

PurpleWren3082Dec 12, 2023 12:14 AM

179 Comments

Quote from jack_d12

:

added a debit card and enabled auto pay and paperless billing. I don't see a $10 discount.

When i add a credit card, right next to the card, it would say not eligible. When I added a debit card, no errors. Anyone know what's going on?

Edit: Nevermind, it says that it's going to apply the discount next bill. wth

Talk to CS and they can apply credit for current month. I did the same for my 4 lines. Credit will reflect in next month though

flash2404

Dec 12, 2023 12:32 AM

78 Comments

Joined Dec 2016

flash2404Dec 12, 2023 12:32 AM

78 Comments

Quote from vlaw00

:

No shipment e-mail or update on my account page (still in waiting for shipment stage). I asked CS rep if I could change it to store pickup as a few nearby have them in stock. She looked into it and told me it's already en route and gave me a UPS link, arriving tomorrow (2 days early).

oh wow nice, when did you place the order for the xbox?

vlaw00

Dec 12, 2023 12:38 AM

53 Comments

Joined Jul 2013

vlaw00Dec 12, 2023 12:38 AM

53 Comments

Quote from flash2404

:

oh wow nice, when did you place the order for the xbox?

Early afternoon on Friday.

Xbox Series S + $200 Amazon GC or Echo Show 10 (3rd Gen) + $100 Verizon GC

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