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Attached is their "Condition Guide" for the three condition categories in case it helps. I noticed some posts asking about the condition of these watches. Basically Certified Refurb is like new, Reburb has some signs of wear, Pre-owned has even more signs of wear.
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expiredDesertGardener | Staff posted Dec 14, 2023 7:59 PM
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At least with Apple refurbs, you get a new battery. My wife has a Best Buy "geek squad" refurb Apple Watch and it dies before lunch. 80% battery health.
But the last two orders that I made in the past month, both came very much scuffed up and very much "used". I was very much disappointed and initiated a return on one of the order. The customer service was very friendly and didn't make any fuss about processing the return and sent me a return label right away.
My recent order also came a bit scuffed up. I am a bit hesitant initiate another return in a month.
Edit: I ordered both apple (3 iPads and one iPad keyboard) and non-apple (Sony, Anker) products from them
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Battery Health states 100%. I didn't trust that so I tested the battery with Always On screen and moderate engagement of apps, etc. vs my Apple Watch 7
Apple Watch Ultra I received lasted 60 hours on one charge. (Apple Watch 7 rarely lasts more than 24 hours)
I am very happy and very impressed
Buyer beware as Refurbs are always hit and miss. But this time, I attest I got a truly Certified Refurbished and good value
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I was on the fence before, but it seems too good to pass up. Went ahead and got myself one now…I figured if I do receive one not up to par, I'll just return it and I'm only out on shipping.
Will update once I receive mine. 😁
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For what it's worth this company has existed 20+ years and been in the reseller game of electronics.
They have 3 MILLION plus feedback on their eBay store, and have a 98% positive rating. I trust that more than "ratings" websites.
I can't speak for customer service, just my experience.
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https://www.resellerrat
Items arrived quickly absolutely no complaints….
*** if people care to read what people are receiving in this deal it comes completely again those ridiculous ratings
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