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Attached is their "Condition Guide" for the three condition categories in case it helps. I noticed some posts asking about the condition of these watches. Basically Certified Refurb is like new, Reburb has some signs of wear, Pre-owned has even more signs of wear.
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expiredDesertGardener | Staff posted Dec 14, 2023 7:59 PM
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At least with Apple refurbs, you get a new battery. My wife has a Best Buy "geek squad" refurb Apple Watch and it dies before lunch. 80% battery health.
But the last two orders that I made in the past month, both came very much scuffed up and very much "used". I was very much disappointed and initiated a return on one of the order. The customer service was very friendly and didn't make any fuss about processing the return and sent me a return label right away.
My recent order also came a bit scuffed up. I am a bit hesitant initiate another return in a month.
Edit: I ordered both apple (3 iPads and one iPad keyboard) and non-apple (Sony, Anker) products from them
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It came in perfect condition with warranty until Dec 7th 2024! Very happy with the purchase and the quick shipping. Would buy from these guys again.
I'm keeping an eye on this vendor as other items on the site look potentially slick.
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