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Conserva 162K Views
Dec 22, 2023 4:56 PM

YMMV! Get Up To $800 Off A New Phone With These Two “Targeted” Trade Offers At T-Mobile

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Was able to take advantage of this promotion by calling 611 my account was eligible for  $800 trade in offer, good luck 
Here is a link with more  details
https://tmo.report/2023/12/get-up...-t-mobile/


QA Note: YMMV - Existing Select Customers/Accounts - Phone purchased/traded on EIP w/trade-in
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About the Poster
Was able to take advantage of this promotion by calling 611 my account was eligible for  $800 trade in offer, good luck 
Here is a link with more  details
https://tmo.report/2023/12/get-up...-t-mobile/


QA Note: YMMV - Existing Select Customers/Accounts - Phone purchased/traded on EIP w/trade-in

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699 Comments

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Dec 26, 2023 1:45 AM
386 Comments
Joined Mar 2019
maxpain2011Dec 26, 2023 1:45 AM
386 Comments
Contacted T-Mobile reps and they are saying they don't see any promo attached to the order I placed. Some said it might show up after 1-2 cycles. Well this sucks.
Dec 26, 2023 2:14 AM
638 Comments
Joined May 2010
thedesiDec 26, 2023 2:14 AM
638 Comments
Quote from maxpain2011 View quoted comment :
Contacted T-Mobile reps and they are saying they don't see any promo attached to the order I placed. Some said it might show up after 1-2 cycles. Well this sucks.
Reps are giving mixed messages. Some confirm, some decline eligibility and others just say check back jn 2months. But waiting that long would be way outside return period
Dec 26, 2023 2:22 AM
9 Comments
Joined Mar 2017
a32axoDec 26, 2023 2:22 AM
9 Comments
I did chat and they asked me to send pictures. I did and they said it's valid.
Dec 26, 2023 2:49 AM
386 Comments
Joined Mar 2019
maxpain2011Dec 26, 2023 2:49 AM
386 Comments
Quote from a32axo View quoted comment :
I did chat and they asked me to send pictures. I did and they said it's valid.
Pics of what? Chat? What exactly did u ask?
Dec 26, 2023 3:48 AM
122 Comments
Joined Jul 2020
BraveSparrow212Dec 26, 2023 3:48 AM
122 Comments
Chat is says I'm eligible for free pixel SoC ID 230371. Anyone know what this soc is?
Last edited by BraveSparrow212 December 25, 2023 at 07:50 PM.
Dec 26, 2023 4:15 AM
765 Comments
Joined Apr 2009
alex1089Dec 26, 2023 4:15 AM
765 Comments
For ones who ordered, your installment plan on T-Mobile UI will show how much your credits will be and which promotion was applied. Mine is the $350 trade in even though I was told my account qualifies for $800
Dec 26, 2023 4:26 AM
386 Comments
Joined Mar 2019
maxpain2011Dec 26, 2023 4:26 AM
386 Comments
Quote from alex1089 View quoted comment :
For ones who ordered, your installment plan on T-Mobile UI will show how much your credits will be and which promotion was applied. Mine is the $350 trade in even though I was told my account qualifies for $800
Does it show which promo applied? Like the promo code?

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Dec 26, 2023 4:58 AM
715 Comments
Joined Dec 2007
steveballamorDec 26, 2023 4:58 AM
715 Comments
Quote from alex1089 View quoted comment :
For ones who ordered, your installment plan on T-Mobile UI will show how much your credits will be and which promotion was applied. Mine is the $350 trade in even though I was told my account qualifies for $800
I think promo will show up on the EIP page after you trade in your device.
Dec 26, 2023 5:06 AM
386 Comments
Joined Mar 2019
maxpain2011Dec 26, 2023 5:06 AM
386 Comments
Quote from steveballamor View quoted comment :
I think promo will show up on the EIP page after you trade in your device.
And what if the rep lied to us and we don't get the promo? How do we cancel when we have sent our trade in device?
Dec 26, 2023 5:39 AM
715 Comments
Joined Dec 2007
steveballamorDec 26, 2023 5:39 AM
715 Comments
Quote from maxpain2011 View quoted comment :
And what if the rep lied to us and we don't get the promo? How do we cancel when we have sent our trade in device?
Good qns. idk Smilie
Dec 26, 2023 5:42 AM
715 Comments
Joined Dec 2007
steveballamorDec 26, 2023 5:42 AM
715 Comments
btw has someone received callback from T-Mobile saying they are working on adding promo to the account.

Yesterday the rep said account not eligible and request being submitted to the dedicated team to add promo to the account. Asked to check back 24-48 hrs. I just saw voice mail on my phone from the same rep advising they are working on adding promo to the account and pls. do not initiate more chat other wise request will be cancelled. Don't know what is that about.

Just FYI
Dec 26, 2023 7:28 AM
107 Comments
Joined Jul 2015
pointdoolyDec 26, 2023 7:28 AM
107 Comments
Currently has the Go5G Plus plan with 2 lines + 1 FREE line.
- The chat agent asked for photos and shared the screenshots. Valid promotion but NOT qualify
- Called 611 and ended same - Valid promotion but NOT qualify agian.
- I am currently eligible for the $500 Trade-in Offer online which I can select.(It is not bad at all, too)
- Both agents only offered to add a new line with FREE offers which I could sign up myself online.

Plan to trade in the LG V60 5G to Pixel 8 or 8 Pro and possibly with $200 more trade-in value.
Dec 26, 2023 7:52 AM
230 Comments
Joined Jul 2016
pchan87Dec 26, 2023 7:52 AM
230 Comments
Thanks for the 800$ promo; trading in a moto e I got from another SD probably 3-5yrs ago. Good timing as my s22 ultra is cracked and lcd is messed up. Picked up the 15 pro max for 1xx.xx tax paid immediately then 16.66 monthly payment for 24 months total ($400 in installments). Moved from an android to iPhone for 2 reasons hate the curved screen on the s23 ultra, the s23 plus has a flat screen but the trade in value for the 15 pro max will likely be better in the future for upgrades when needed. Did this thru 611. Current plan unchanged after everything is still tmo ONE plan
Last edited by pchan87 December 25, 2023 at 11:55 PM.
1
Dec 26, 2023 1:01 PM
386 Comments
Joined Mar 2019
maxpain2011Dec 26, 2023 1:01 PM
386 Comments
Quote from steveballamor View quoted comment :
btw has someone received callback from T-Mobile saying they are working on adding promo to the account.

Yesterday the rep said account not eligible and request being submitted to the dedicated team to add promo to the account. Asked to check back 24-48 hrs. I just saw voice mail on my phone from the same rep advising they are working on adding promo to the account and pls. do not initiate more chat other wise request will be cancelled. Don't know what is that about.

Just FYI
Yup tried that. Nothing happened. They don't any promos

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Dec 26, 2023 2:55 PM
386 Comments
Joined Mar 2019
maxpain2011Dec 26, 2023 2:55 PM
386 Comments
can people who activated their device and completed their trade-in provide status?

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