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YMMV! Get Up To $800 Off A New Phone With These Two “Targeted” Trade Offers At T-Mobile
T-Mobile
T-MobileDeal Details
Was able to take advantage of this promotion by calling 611 my account was eligible for  $800 trade in offer, good luck 
Here is a link with more  details
https://tmo.report/2023/12/get-up...-t-mobile/
QA Note: YMMV - Existing Select Customers/Accounts - Phone purchased/traded on EIP w/trade-in
Here is a link with more  details
https://tmo.report/2023/12/get-up...-t-mobile/
QA Note: YMMV - Existing Select Customers/Accounts - Phone purchased/traded on EIP w/trade-in
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Was able to take advantage of this promotion by calling 611 my account was eligible for  $800 trade in offer, good luck 
Here is a link with more  details
https://tmo.report/2023/12/get-up...-t-mobile/
QA Note: YMMV - Existing Select Customers/Accounts - Phone purchased/traded on EIP w/trade-in
Here is a link with more  details
https://tmo.report/2023/12/get-up...-t-mobile/
QA Note: YMMV - Existing Select Customers/Accounts - Phone purchased/traded on EIP w/trade-in
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699 Comments
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I would check around here and the reddit. They changed their definition of what a price lock is 3 days ago for new and plan changes. Basically no price lock, but they'll pay your last month after raising your rates if you get mad and leave. That's going backwards 20 years to Verizon forced protections.
Now a billing time - they said I have $350 promo not $800. WTF !!
I know I am not the only one. Really want to file a case
Now a billing time - they said I have $350 promo not $800. WTF !!
I know I am not the only one. Really want to file a case
I called T-mobile customer service today for the heck of it to see what they would say or could offer me. The CSR repeated herself several times that only the Go5G plans receive the $800 discount. After the third or fourth time, she said that they may be able to give me a "discount of $300 or more" off of a new phone. She told that she spoke with her "supervisor", but needs to speak with her Manager to see what the maximum discount they could give me. I asked what could it be, and she just repeated that they will have to look into it. She said she will reach out to me and let me know next week. SMH.
After two previous issues regarding incorrect charges to my account after adding a line (added extra data charges) and hassle activating my daughter's new phone (needed to "wait for signal"), I've lost faith in this company when it comes to "customer service". They were good at one time...
Now a billing time - they said I have $350 promo not $800. WTF !!
I know I am not the only one. Really want to file a case
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this is totally bs. not just a few people it is happens multiple people already on slick deals.
do we have a lawyer here? feel so shitty. I asked them to play back the voice recording and they said no. LOL.
WTF. I ordered twice on two different days and each time I CONFIRMED multiple that i have $800 promo.
after they received my device, and now they bill me the full price.
this is totally bs. not just a few people it is happens multiple people already on slick deals.
do we have a lawyer here? feel so shitty. I asked them to play back the voice recording and they said no. LOL.
WTF. I ordered twice on two different days and each time I CONFIRMED multiple that i have $800 promo.
after they received my device, and now they bill me the full price.
this is like "Bait and Switch"
Did I ask multiple times before I placed an order? yes I did.
Did the CSR say i will get $800 off? yes each person I placed an order.
They all said " no worries, you will get what I told you. we will take care of it"
that is why I ordered it.
and NOW - Billing system is not allowing. so who is fault is that?
I can't even cancel it because it passed the return date and even I do, i wonder who I will get back the phone I traded in.
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