it would be hard/impossible for a company to warranty their batteries. there is absolutely no way for them to knwo if you treated the battery correctly. tons of people use these as a budget battery bank/inverter and run them hard. It is very likely that if your battery is dead in 2.5 years you have been using it semi hard. batteries are wear items. it would be like expecting a car company to warranty your windshield wipers.
i would suggest either taking advantage of the costco policy, or open it up and replace the battery... it will likely be a $20-40 replacement. thats what i do on all of my battery backups and jump packs.
What be a good replacement battery brand and a good vendor to buy it from? Is SigmaTek any good?
What is the advantage of one of these types of UPS over an Ecoflow or Bluetti that offers a UPS feature with a LFP battery that lasts well over ten years?
so i recently had a very bad experience with cyberpower and their so-called very shitty warranty service. i had a near 3 year old sinewave 1500 ups that was acting up, flipping back and forth from power and battery. one day when i had just arrived home there was this loud pop and smoke! i quickly unplugged everything and took the ups outside. they exchanged the unit. though the new replacement unit only lasted a whole 3 months and just up and died. i had to open about 5 tickets as they were ignoring them. then they wanted to play hard ball and i had to get really nasty with them. they first wanted me to pay return shipping and then they would only replace the failed unit with a lessor unit. no more cyberpower!
Building electronics with a battery for as cheap as possible. What could go wrong? I would pay extra for something built well that won't burn my damn house down while I am away.
Building electronics with a battery for as cheap as possible. What could go wrong? I would pay extra for something built well that won't burn my damn house down while I am away.
oh yes, i definitely learned that lesson with cyberpower and their shitty so-called warranty and even more shitty so-called customer service. i started out with APC and after the whole shitty experience with cyberpower now only APC.
What is the advantage of one of these types of UPS over an Ecoflow or Bluetti that offers a UPS feature with a LFP battery that lasts well over ten years?
These are cheap and meant for brown outs or short interruptions of power. The advantage is they don't need to be power cycled, whereas LFP do need to be cycled or the battery will degrade.
I use an Oukitel P5000 as a UPS for my home network, servers, PoE cameras, etc and manually power cycle it once a week (basically unplug from the mains and run it down to 20-30%). My main reason for buying it though was for helping power most of the house in conjunction with an Ioniq 5 using V2H.
These are cheap and meant for brown outs or short interruptions of power. The advantage is they don't need to be power cycled, whereas LFP do need to be cycled or the battery will degrade.
I use an Oukitel P5000 as a UPS for my home network, servers, PoE cameras, etc and manually power cycle it once a week (basically unplug from the mains and run it down to 20-30%). My main reason for buying it though was for helping power most of the house in conjunction with an Ioniq 5 using V2H.
Some solar gens claim to draw power from the grid when used as a UPS, thus they don't need to be power cycled. Am I right?
I was looking at Costco for CyberPower UPS. After reading this I went back and looked at the details on the sell sheets on CyberPowers site. All the ones sold by Costco show a full 3 year warranty including the batteries. Seems like the company considers the 3 years to include anything that fails. Here is the text.
Three-Year Warranty
CyberPower will repair or replace a defective UPS system (including batteries) within three years of the purchase date. See warranty for details.
Everybody has different experiences. I had a unit that was solidly out of warranty by a year that they exchanged for free, just because I had bought so many of their products over the years. Their support (and warranty) has been excellent for me.
I had only one apc ups ever go out badly and it save my computer and made me a loyal customer. They also didn't give me trouble about getting a replacement. Now batteries do die that's normal for ups but not under warranty the should last five years unless their a ups problem with charging them. I know one of my apc ups bays just died and I tsabout 8 yrs old.
I concur that both their product warranty and connected equipment coverage are utter garbage. There was a lightning storm near my house a few years back while I was at work. I had a powered HDMI splitter plugged into a Cyberpower UPS. Came home and the casing had split in half and had black scarring like it had caught fire while I was gone. So much for the "surge protection" function of the UPS, let alone the battery! So glad my house didn't catch fire.
I had a PS3 and TV that were ruined by the surge. Tried to submit a claim under their connected equipment coverage. Sent off their faulty UPS...unsurprisingly, they "tested" it but claim it was working as intended. I seriously wonder if they've ever covered a single piece of connected equipment under that warranty. Not even sure if that's part of their false advertising shtick anymore
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i would suggest either taking advantage of the costco policy, or open it up and replace the battery... it will likely be a $20-40 replacement. thats what i do on all of my battery backups and jump packs.
I just do important stuff on the laptop so the battery inside is like the UPS..
$200 wasted... if i wanted one again, i'd buy one from the thrift store and order a new battery online..
Mighty max on Amazon is what I used last time. It's not the best brand, but it has held up well.
going to skip.
Same here. I will stay with my APCs
Building electronics with a battery for as cheap as possible. What could go wrong? I would pay extra for something built well that won't burn my damn house down while I am away.
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I use an Oukitel P5000 as a UPS for my home network, servers, PoE cameras, etc and manually power cycle it once a week (basically unplug from the mains and run it down to 20-30%). My main reason for buying it though was for helping power most of the house in conjunction with an Ioniq 5 using V2H.
I use an Oukitel P5000 as a UPS for my home network, servers, PoE cameras, etc and manually power cycle it once a week (basically unplug from the mains and run it down to 20-30%). My main reason for buying it though was for helping power most of the house in conjunction with an Ioniq 5 using V2H.
Three-Year Warranty
CyberPower will repair or replace a defective UPS system (including batteries) within three years of the purchase date. See warranty for details.
https://www.cyberpowers
https://www.cyberpowers
I had a PS3 and TV that were ruined by the surge. Tried to submit a claim under their connected equipment coverage. Sent off their faulty UPS...unsurprisingly, they "tested" it but claim it was working as intended. I seriously wonder if they've ever covered a single piece of connected equipment under that warranty. Not even sure if that's part of their false advertising shtick anymore