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Flood their account deletion team. If they are unable to process the onslaught of account deletion requests as stipulated by the CCPA, they are subject to fines of $2,500 for each account.
Anyone that created an account for this, put in an account delete request here: Privacy Web Form https://privacyportal.o After you select your state, it will prompt what type of request you are making. Select "Delete My Account and/or Personal Information" I'd suggest adding a reason along the lines of "I've lost confidence in Applebee's data handling based on the Date Night promotion technical errors" Source: This is linked from the footer of the Applebee's site. Obviously, if you already had an account with rewards points, don't do this if you want to keep them. |
Subject: Complaint about Applebee's Date Night Promotion
Dear Applebee's Customer Service, I am writing to express my extreme dissatisfaction with the recent Date Night promotion offered by Applebee's. As a loyal customer, I was eagerly looking forward to participating in this event, only to be left utterly disappointed by the way it was handled. The promotion, which was advertised to offer a special Date Night experience, sold out in less than two minutes, leaving many genuine customers, myself included, unable to secure a reservation. What was particularly frustrating was the apparent lack of safeguards against bots and unfair practices that may have contributed to this rapid sell-out. It is unacceptable that Applebee's did not implement any measures to ensure that genuine customers had a fair chance of participating in the promotion. The lack of safeguards against bots and automated purchasing systems seems to have allowed unfair advantages to certain individuals or entities, resulting in genuine customers being left out. As a long-standing patron of Applebee's, I expected better from a company that prides itself on providing a welcoming and enjoyable dining experience for its customers. The swift sell-out of the Date Night promotion, coupled with the absence of protective measures, has left me deeply disappointed and frustrated. I urge Applebee's to review its promotional strategies and implement stronger safeguards to prevent such situations from recurring in the future. Genuine customers should have an equal opportunity to benefit from these promotions without the fear of being edged out by unfair means. I trust that Applebee's will take this matter seriously and take appropriate steps to address the concerns raised. As a loyal customer, I sincerely hope that the company will use this feedback to improve its approach to promotions and ensure a fair and enjoyable experience for all customers. I appreciate your attention to this matter and look forward to a prompt and satisfactory resolution. Sincerely, [Your Name] |
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And from the looks of it, most locations are participating except for those noted below:
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On another note, I'm wondering if there IS a catch because I don't understand why they would take that big a hit on their profits.
I don't know probably limited cards available
" Valid for Dine-in and To Go at participating Applebee's Grill + Bar® locations in the United States. Present Date Night Pass when placing your order for dine in or use 10-character code for To Go orders at check-out via Applebees.com or the Applebee's mobile app. Passes can be used up to 52 times, starting on 2/1/24 and ending on 1/31/25. Pass may only be used once every 24 hours to redeem up to $30 of food and non-alcoholic beverages. No credit will be given for a missed redemption. No rollover if single use is less than $30. Excludes tax, gratuity, alcohol, retail, gift cards and fees. To Go available only on Applebees.com or the Applebee's mobile app. Pass not valid through third-party delivery providers. "
On another note, I'm wondering if there IS a catch because I don't understand why they would take that big a hit on their profits.
Moot for me, as the two closest Applebees closed years ago.
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(that said, no comment)
On another note, I'm wondering if there IS a catch because I don't understand why they would take that big a hit on their profits.
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i haven't been to applebees in awhile, but they used to have the 2 for $25 or whatever it is now.
looking at the response to this question, it appears you cannot order from that promo, and have to pay full price:
CAN THE APPLEBEE'S DATE NIGHT PASS BE USED WITH OTHER OFFERS AND ARE THEY RELOADABLE/TRANSFERABLE?
Your Applebee's Date Night Pass cannot be used with any other offer. No credit will be given for a missed redemption. No rollover if single use is less than $30. Any alterations to this pass will make it non-redeemable.
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