PRE-ORDER CREDIT INFO
For a limited time, reserve the latest Galaxy device(s) on samsung.com or in the Shop Samsung App and receive a $50 Samsung Credit ("Reservation Gift") when you pre-order and purchase the reserved device. Pre-order and purchase required. The Reservation Gift cannot be applied to the pre-ordered device(s) and must be used at the time of pre-order purchase towards purchasing additional eligible products on samsung.com, or in the Shop Samsung App. Reservation Gift will be applied automatically when you use the same email address during Reserve and Pre-Order Periods. Reservation Gift is a one-time use e-certificate; when first used, any value not used is lost and must be used at the time of purchase. The Gift is non-transferable and limited to 1 per Qualifying Purchase. If you return or cancel your purchase, the discount will be forfeit.
ACCESSORY CREDITS: Do I have to use the pre-order credit (for example, $150 at the time of phone purchase)? Short answer: If Samsung is doing what it has done in the past, no. As you're going through the checkout process, choose skip add-ons. You will see the credit in your cart. In the past, according to the Samsung invoice/order page, "Use your redemption at the time of preorder, or redemption details will be emailed within 14 days after your order is delivered. 90 days to redeem." **Double-check to see if this is still true for the S24**
Note: In the past, you had to skip add-ons entirely in order to receive the full credit later on. If you have a $150 credit sitting there and you add a $50 accessory to your cart you will get it for free but you will not get the extra $100 later on.
TRADE-IN OVERVIEW
SAMSUNG TRADE-IN PROGRAM TERMS/CONDITIONS [samsung.com]
SAMSUNG TRADE-IN FREQUENTLY ASKED QUESTIONS [samsung.com]
Overview: If Samsung is processing trade-ins like prior deals, you will receive instructions by email--along with a prepaid shipping label--around the time your new phone arrives. You can also print the label from your online Samsung account.
You will send in the phone only (no boxes, chargers, SIMs, cases, etc.). Phone must be factory reset and have no passwords or locks. Good practice: Make a VIDEO and take photos of the phone, including showing some functions, to prove the condition if Samsung challenges you after inspecting the phone. More details....
My phone has scratches [or burn in or faulty Bluetooth or fill in the blank]. Will Samsung accept the phone? Will the trade in amount be reduced? According to the FAQ, "Your device must have no breaks, cracks, or other defects that go beyond normal wear and tear." Is your issue normal wear and tear?
When/how will I get instructions for trading in my phone? Samsung will send you an email with the subject "Welcome to the Samsung Trade-In Program." The email will arrive anywhere from the day the phone ships to a few days after the phone arrives. It includes a link to download a pre-paid shipping label. You have 15 days from receipt of the email to ship the trade in. You can also get the shipping label for the trade in from your online Samsung account under order details.
Two commonly asked questions about financed and leased phones:
1. The device I'm trading in is one that I bought using an equal payment or other financing plan, and I still have payments left on it. Can I still trade it in?
Yes – however, please note that all remaining payments on the device you're trading in are your responsibility. You may also be subject to additional fees. Check with your current carrier for details.
2. lease my device. Can I trade it in?
No – leased devices are not eligible for this Trade-In Promotion unless you purchase the leased device from your carrier before trading it in. Check with your carrier for details.
SALES TAX
Samsung charges sales tax based on your State's requirements. Some s States charge sales tax on the pre trade-in price, other States after the trade-in is applied. This is not Samsung playing games.
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expiredSleepingJedi | Staff posted Jan 17, 2024 6:02 PM
Samsung Pre Order: Galaxy AI is here. Save up to $970 with Galaxy S24 Ultra with Trade in*
Samsung
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1.2K Comments
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What an awful experience.
For what it's worth I daily drive both an S23 Ultra and a iPhone 15 Pro Max and prefer the S23 Ultra for most things so definitely not an Apple fanboy. Also use a Tab S9 Ultra. Samsung repeatedly failing to get their launch act together year over year, esp vs Apple, will never cease to turn me off from Samsung (and Android).
Thanks!
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I hate the Samsung website so much.
My s23u screen cracked even the LCD got a white line. Seems they still take for $200 less?
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$100 Instant Samsung Credit- $100.00
Instant Savings- $120.00
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