It states: " How do I get my trade-in payment?
After your device is processed, you'll receive a credit for the assessed value. If you've paid for your new device in full, the trade-in credit will be refunded to your credit card within two billing cycles. Otherwise, a monthly credit will be applied to your Device Payment Plan in equal parts over the duration of the plan, starting within two billing cycles.
Additional details will be provided in your trade-in email from Assurant."
If your device is paid in full it is supposed to go back to your credit card. I have done 4 of these and on all 4 they credited my Spectrum account, however each time a very short phone call with CS resulted in the credit going to my CC.
If you need a $40 trade-in phone for this deal:
https://www.walmart.com/ip/Straig...243529
If above phone not available, here is a $50 phone for trade-in deal:
https://www.walmart.com/ip/Tracfo.../456429801
WARNING
Make sure to turn it on and see if your phone can activate. Walmart is not properly scanning these phones and trade ins are getting denied because of anti-theft. Buy these phones in store if you can! try to activate online and if error take the whole phone box package to store and have them rescan and reissue back to you or get replacement. check to make sure IMEI of "new" device can be activated online before you leave store
if above can't fix your problem then do the following:
1. Reach out to straight talk CS and ask them to escalate with issuing ticket
2. They will tell you to do the following: Email [email protected] with name, contact number, ticket number (this is created by chat agent) and attach receipt proof and picture of IMEI (I took a picture of the card that has the IMEI and sim card number on it).
3. You should get email about 24-48 hours later that it can now be activated
4. If they ask you to activate with phone plan then buy this $15 plan and give them the PIN and other relevant information they ask for
https://www.target.com/p/tracfone...A-87908383
Takes roughly 15 minutes to come in after purchase to hit email.
5. If they didn't ask to activate on tracfone then visit https://www.straighttal
6. Insert sim if not already in, turn off phone and turn back on. Make a test call. If call won't go through wait 5 minutes. You'll probably get some texts from Tracfone and calling should work. They suggest to turn off and on again if not, but I didn't need to.
$25 at Amazon: (slow shipping)
https://www.amazon.com/TracFone-M...B0C7LNLS9P
Store trade-in is YMMV
- Most stores will uphold the promotion - if not, go to a different store
- Device usually needs to be in stock - some stores will ship if not in stock
- Stock is usually low and sells out fast - may need to try more than once
- Higher storage options are usually not available in stores - only online
- Tax is dependent on state - some charge MSRP, some charge discounted price
- Doing too many trade in in short amount of time might get your account flagged - only online is available then
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A14 $714
A54 $770
S23fe $880
S23+ $994
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I already got the trade in credit for my other trade ins, which was received on a later dater date even.
The unlock policy has been changed at some point over the past year, so I do not think there are many data points yet in terms of people who have taken off the device from their line before the end of the 60 days this year. It appears customer service is telling people that they will not unlock if your device is has not been active on your plan (i.e. associated with your line) for 60 days, so I would be cautious removing/replacing the device from the line before 60 days if you want to unlock it.
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You will have a negative balance on account if worth more, to which then you have to call CSR to refund the amount back to your card on file.
How I know, I did this during the s23 promo cycle where traded in a s23+ for a s23 and got back the difference
"Arrived at USPS Regional Facility
COPPELL TX DISTRIBUTION CENTER "
And that was over a week ago. Ever since just says:
"Moving Through Network
In Transit to Next Facility, Arriving Late"
Still does not show as delivered. However, got e-mail from Assurant on Tuesday with the approval and credit appeared on Spectrum account yesterday. USPS still does not show as being delivered.
I'm assuming it's at the end of the road, since it says "available for pickup"
Available for Pickup
NORTH TEXAS
951 W BETHEL RD
COPPELL TX 75099-8888
February 9, 2024, 7:57 am
Arrived at Post Office
COPPELL, TX 75099
February 9, 2024, 4:06 am
Arrived at USPS Regional Facility
COPPELL TX DISTRIBUTION CENTER
February 8, 2024, 11:16 pm
Departed USPS Regional Facility
FORT WORTH TX DISTRIBUTION CENTER
February 8, 2024, 10:45 pm
Arrived at USPS Regional Destination Facility
FORT WORTH TX DISTRIBUTION CENTER
February 8, 2024, 9:54 pm
How I know, I did this during the s23 promo cycle where traded in a s23+ for a s23 and got back the difference
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