Google Fi offers select Existing Customers: Samsung Galaxy S24 Series Unlocked Smartphones on sale from $450 when you Activate the phone on an existing full service plan & Remain active on the qualifying device for 120 days. Shipping is free.
Available offers:
Galaxy S24 (after $450 off discount for qualifying existing customers)
128GB $349.99 and 256GB $409.99
Galaxy S24+ (after $550 off discount for qualifying existing customers)
256GB $449.99 and 512GB $569.99
Galaxy S24 Ultra (after $650 off discount for qualifying existing customers)
256GB $649.99 and 512GB $769.99
Offer Summary:- This promotion expires 2024-03-29 09:59 PDT. Offer only available while supplies last.
- An existing Fi customer is someone who currently has Fi service or whose last day of Fi service took place within the last 180 days.
- To qualify for the discount, you need to do all of the following:
- Purchase the device or currently be in a group plan with the purchaser.
- Activate the phone on an existing full service plan (data-only SIMs do not qualify) within 30 days of the shipment confirmation.
- Remain active and in good standing on the qualifying device for 120 consecutive days. Pausing, changing, or suspending the account will void the promotion. You must remain on the Unlimited Plus or Flexible plan for the duration of the promotion.
- The discounted price will automatically apply during checkout. If you do not meet the conditions above, the discount will be charged to your Google Pay account.
NOTE:
The discount is up another $50. I chatted with the agent, and FI doesn't price match. They said you need to return the device first and then reorder.
Return your Google Fi phone within 15 days.
https://fi.google.com/account#buy.../customize
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1. Sign up for Google Fi new customer offer of $off after 24 months. Sign up, and place your order for the S24 phone using that offer.
2. Activate your Fi account on your current phone using either eSIM or pSIM. If you don't have pSIM, you can go buy one in a target store. To activate service you need to download the Google Fi app and follow the steps.
3. Once your service is activated, go to your Google Fi account, Manage Orders and find your device order. Cancel this order. It shows up on this page within 15-20 minutes of ordering. Once you cancel your device order, it will show canceled and your Google Fi service will still be active as you activated it on your current phone.
4. Wait for 24 hours. Don't pause your Google Fi service.
5. After 24 hours, go to the Google Fi account page. Go to Shop page and you should be able to see the existing customer offer.
During these steps and while waiting for your phone, Do Not pause your Google Fi service.
Edit: This had worked on Flexible plan.
Receive $25 off each bill for 24 months
Edit- I can't read, I'm in the simply unlimited plan so it doesn't work for me.
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1. Sign up for Google Fi new customer offer of $off after 24 months. Sign up, and place your order for the S24 phone using that offer.
2. Activate your Fi account on your current phone using either eSIM or pSIM. If you don't have pSIM, you can go buy one in a target store. To activate service you need to download the Google Fi app and follow the steps.
3. Once your service is activated, go to your Google Fi account, Manage Orders and find your device order. Cancel this order. It shows up on this page within 15-20 minutes of ordering. Once you cancel your device order, it will show canceled and your Google Fi service will still be active as you activated it on your current phone.
4. Wait for 24 hours. Don't pause your Google Fi service.
5. After 24 hours, go to the Google Fi account page. Go to Shop page and you should be able to see the existing customer offer.
During these steps and while waiting for your phone, Do Not pause your Google Fi service.
I returned mine and kept the my iPhone 15 pro max but I'll miss that way better screen and cameras (for photos at least)
ordered 1/22 with estimated delivery 1/31
FedEx tracking stops 2/1
support case opened with FedEx on Wed 2/7
support case opened with Google Fi on Wed Fi 2/7
no-reply automated email from FedEx lacks any further contact info
on Thu, 2/8 follow up with Google Fi - told to wait "nothing to worry about"
on Fri, 2/9 follow up with Google Fi - told to wait "while support contacts FedEx for information on the shipment"
at this point the charge for the phone is showing up on my Google Fi bill for Feb service
I contact Google Fi support again via chat and ask for immediate refund - denied while "investigation is ongoing"
I call Google Fi support and insist the refund be processed same day and the charge removed from my Google Fi bill for the device I never received - got denied again and then hung up on
I call back and ask for a point of contact with the billing team - denied as "there is already a case open. don't worry it will be resolved and you will get credit on your next bill" and then support rep hung up ( that's twice if you are counting - two different reps hung up on me simply for asking for a billing PoC )
I went ahead and submitted an order refund request thru the Google Store site ( told to send the device back for refund - supposed to send the one that never arrived )
on Sat, 2/10 receive automated email from Google Store stating "refund was issued" but "may take up to 14 business days...
and today, almost a week later I am still chasing Google Fi support to reverse the charge on my Feb bill...
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