We are writing to inform you that our website experienced a technical glitch last night resulting in errors on multiple item listings. In response, your order has been canceled and will not be shipped. Rest assured, you have not been billed for these items or their associated shipping charges.
You will need to place a new order through our website for all items included in your cancelled order. This is the fastest method of receiving your items. And we want to make sure you get them as soon as possible!
Please note, the Customer Experience team will not be able to honor or adjust any incorrect pricing on any affected items.
Thank you for your understanding,
The ALEX AND ANI Team"
Got same email, suppose its time for another class action lawsuit!
My order was cancelled. This seems like just another scumbag way for a corporation to steal peoples personal information. Congratulations Alex and Ani, I've now put you in the same box as Wendy's!
48 Comments
Your comment cannot be blank.
Sign up for a Slickdeals account to remove this ad.
We are writing to inform you that our website experienced a technical glitch last night resulting in errors on multiple item listings. In response, your order has been canceled and will not be shipped. Rest assured, you have not been billed for these items or their associated shipping charges.
You will need to place a new order through our website for all items included in your cancelled order. This is the fastest method of receiving your items. And we want to make sure you get them as soon as possible!
Please note, the Customer Experience team will not be able to honor or adjust any incorrect pricing on any affected items.
Thank you for your understanding,
The ALEX AND ANI Team"
Yup this business should be ashamed of itself….