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expiredkarma_joy posted Apr 5, 2024 3:52 PM

Existing Metro By T-Mobile Customers: Samsung Galaxy Tab A9+ 5G w/ 30-Days Service

$70

(w/ New Tablet Line Activation)at Metro by T-Mobile
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Deal Details
Metro By T-Mobile offers Existing Smartphone Plan Customers: 64GB Samsung Galaxy Tab A9+ 5G w/ 30-Days Service for $69.99 when you follow the instructions below. Shipping is free.

Thanks to community member karma_joy for finding this deal.

Deal Instructions:
  1. Go to 64GB Samsung Galaxy Tab A9+ 5G
  2. Select the 'Existing Customer' tab and log into your T-Mobile account
  3. Purchase the 64GB Samsung Galaxy Tab A9+ 5G and pay the applicable sales tax on the pre-credit price at time of purchase
    • Instant rebate of $230 will be applied to the full retail price of $279.99
  4. Activate a new tablet line on a qualifying $20/month or higher rate plan to your existing Metro smartphone plan

Editor's Notes

Written by slickdewmaster | Staff
  • Limited-time offer, subject to change. While supplies last. Existing Metro smartphone plan required.
  • One-time $25 activation fee may be required in-store.
  • Limit 1 tablet instant rebates per household.
  • Please see the original post for additional details & give the WIKI and additional forum comments a read for helpful discussion.

Original Post

Written by karma_joy
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Metro By T-Mobile offers Existing Smartphone Plan Customers: 64GB Samsung Galaxy Tab A9+ 5G w/ 30-Days Service for $69.99 when you follow the instructions below. Shipping is free.

Thanks to community member karma_joy for finding this deal.

Deal Instructions:
  1. Go to 64GB Samsung Galaxy Tab A9+ 5G
  2. Select the 'Existing Customer' tab and log into your T-Mobile account
  3. Purchase the 64GB Samsung Galaxy Tab A9+ 5G and pay the applicable sales tax on the pre-credit price at time of purchase
    • Instant rebate of $230 will be applied to the full retail price of $279.99
  4. Activate a new tablet line on a qualifying $20/month or higher rate plan to your existing Metro smartphone plan

Editor's Notes

Written by slickdewmaster | Staff
  • Limited-time offer, subject to change. While supplies last. Existing Metro smartphone plan required.
  • One-time $25 activation fee may be required in-store.
  • Limit 1 tablet instant rebates per household.
  • Please see the original post for additional details & give the WIKI and additional forum comments a read for helpful discussion.

Original Post

Written by karma_joy

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415 Comments

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Apr 5, 2024 8:23 PM
11.2K Comments
Joined Mar 2011
gibsonbassApr 5, 2024 8:23 PM
11.2K Comments
I also managed to order one by extending the suspended line for 72hrs.
Apr 5, 2024 8:23 PM
2.8K Comments
Joined May 2008
ponyApr 5, 2024 8:23 PM
2.8K Comments
Quote from swechsler :
How long do you need to keep the data plan? Since I'm not currently a T-mobile customer, says I need to go to a store to complete the transaction.
You don't need to be a T mobile customer.

You need to be a Metro by T mobile customer.

Two different things.
1
Apr 5, 2024 8:25 PM
83 Comments
Joined Jun 2006
KK227Apr 5, 2024 8:25 PM
83 Comments
Quote from michaeldinh :
Tried ordering online multiple different ways (wifi on computer, data on metro phone, incognito, different browsers, etc.), but keep getting error: "Your security is important to us. Unfortunately can't complete your order online. Our award-winning Mobile Experts are ready to assist you. Please call us or visit a store to continue." Called and agent wasn't able to process multiple orders as well. Suggested going into the store and said I wouldn't be charged anything additional. Not sure how going to a store would be any different to be able to place an order for me. Any suggestions?
Just order it with the online chat. That's what I just did and got the order confirmation.
Apr 5, 2024 8:31 PM
2.4K Comments
Joined Apr 2006
hottieApr 5, 2024 8:31 PM
2.4K Comments
Quote from rcboosted :
So if I picked up a Moto stylus 5g from metro 6months ago with just 1 month of payment, currently not paying. Does that count as "currently have metro"?
Nope. Since you won't be able to login to your account, I see no way of adding a line with this tablet.
Original Poster
Apr 5, 2024 8:32 PM
285 Comments
Joined Nov 2013
karma_joy
Original Poster
Apr 5, 2024 8:32 PM
285 Comments
Quote from onlycash :
Don't ask me how I know this...


You're getting that reply because your browser couldn't connect to the authentication server Metro uses.


Could be an adblocker, host file, etc. Or even your ISP could be doing it.

The simple answer is to turn off any and all adblockers, script blockers etc.

When everything is working correctly you'll see three challenge questions to authenticate your identity.

And before you say it, yes they do this even if you've already logged in with your Metro account to purchase the tablet. It seems they do the three challenge questions on every order regardless of whether you're already a customer or not.

To sum it up, you need to find what's blocking the connection to that authentication server. I found that turning off all adblocking etc, and opening an incognito tab on my phone, which had WIFI off, and connecting through my mobile network fixed this problem several times.

Good luck



.
I'm not sure how accurate is this blocking info, but from my experience, it seems to be a server side issue, rather a restriction/policy issue. I have tried almost every possible client side ways to order - incognito mode,new browser profile, different browsers, different devices, no ad blocks, VPN, newly factory reset devices, and non of them worked. Only way it worked for.me was to get Back office to clear my supposedly incomplete pending order. Also when I placed my order today ,I didn't have to do anything special on my end. Used my regular desktop Chrome with millions of tabs and extensions including ad blockers enabled. There was no verification of any kind. Simply logged in, clicked on add a line link, selected tablet and $20 plan, then submitted order.
Original Poster
Apr 5, 2024 8:36 PM
285 Comments
Joined Nov 2013
karma_joy
Original Poster
Apr 5, 2024 8:36 PM
285 Comments
Quote from hottie :
Nope. Since you won't be able to login to your account, I see no way of adding a line with this tablet.
Exactly. You will need to have an active line to be able add another line.
Pro
Apr 5, 2024 8:44 PM
3K Comments
Joined May 2009
Icecolddeal
Pro
Apr 5, 2024 8:44 PM
3K Comments
Quote from exoxe :
I'm sure times have changed but I could never buy another Galaxy Tab. I bought a Galaxy Tab 10.1 way back in the day and that thing was so ridiculously underpowered. Wasn't cheap either! Fool me once...
Your comparing a tablet from 2011 ???
1

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Apr 5, 2024 8:49 PM
629 Comments
Joined Nov 2016
Gladiator2187Apr 5, 2024 8:49 PM
629 Comments
Quote from hottie :
My account was suspended due to one month being up for my first line, i was able to extend for 72 hours and add this tablet. Hope it ships.
How long did it take after doing the extension ?

I did the same but the add to cart button is still greyed out on the tablet..
Apr 5, 2024 9:00 PM
302 Comments
Joined Nov 2016
NewSkinApr 5, 2024 9:00 PM
302 Comments
I got in on the A7 lite deal. Was hoping to add a line using this tablet but says I'm not eligible. Looks like only cellphone lines are able to take advantage of this deal?
2
Apr 5, 2024 9:02 PM
1.1K Comments
Joined Nov 2012
MozVoltaApr 5, 2024 9:02 PM
1.1K Comments
How does it compare to the Galaxy Tab A7 Lite, which is unbelievably laggy and slow
1
Apr 5, 2024 9:04 PM
1.3K Comments
Joined Jul 2011
rcboostedApr 5, 2024 9:04 PM
1.3K Comments
Quote from hottie :
Nope. Since you won't be able to login to your account, I see no way of adding a line with this tablet.
Since metro is prepaid, can't I resume my account by paying another month or something?
Pro
Apr 5, 2024 9:11 PM
5.5K Comments
Joined Dec 2009
swechsler
Pro
Apr 5, 2024 9:11 PM
5.5K Comments
Quote from MozVolta :
How does it compare to the Galaxy Tab A7 Lite, which is unbelievably laggy and slow
I have the 128GB/8GB model, and it's very responsive.
Apr 5, 2024 9:28 PM
761 Comments
Joined Jul 2007
onlycashApr 5, 2024 9:28 PM
761 Comments
Quote from karma_joy :
I'm not sure how accurate is this blocking info, but from my experience, it seems to be a server side issue, rather a restriction/policy issue. I have tried almost every possible client side ways to order - incognito mode,new browser profile, different browsers, different devices, no ad blocks, VPN, newly factory reset devices, and non of them worked. Only way it worked for.me was to get Back office to clear my supposedly incomplete pending order. Also when I placed my order today ,I didn't have to do anything special on my end. Used my regular desktop Chrome with millions of tabs and extensions including ad blockers enabled. There was no verification of any kind. Simply logged in, clicked on add a line link, selected tablet and $20 plan, then submitted order.


I don't doubt you. This error is peculiar.

I've seen this error come and go several times, but in every instance I've come across it was the challenge questions that were not being displayed.

Each of these orders that I've encountered that were failing and getting this error, went through after the three questions were displayed.

I've never tried calling them to fix this problem because in my experience problems in authenticating identity is something customer service is trained not to reveal to the "customer". This is because it may be someone trying to get information to help them "hack/bypass" the system.

The problem may be multifaceted, the server may be erroring because of the "pending" orders, etc, or maybe the inability to connect with the challenge server is originating on their end.


.
Apr 5, 2024 9:28 PM
281 Comments
Joined Jun 2016
mooshooApr 5, 2024 9:28 PM
281 Comments
Quote from gibsonbass :
I also managed to order one by extending the suspended line for 72hrs.
Was able to do the same. Hopefully the activation will be successful

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Pro
Apr 5, 2024 9:49 PM
4K Comments
Joined Jul 2009
zdiddy987
Pro
Apr 5, 2024 9:49 PM
4K Comments
So what is the step by step here if I am coming to Metro as a brand new customer?

-Sign up and prepay for one month of service
(what's the smallest amount I can do?)

-Once I have an active account, add a second line (this tablet) for $20 per month prepaid plus the cost of the device ($50).

Then once all my order go through just cancel everything from auto paying in the future and once it's all said and done, I'll end up with two lines of prepaid service and a new tablet?

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