They originally made me wait 20 min and then offered to provide me with a charger. I'm usually pretty mild-mannered, but was pissed I drove an hour to get my "excellent" laptop, so I made a stink. The manager changed her response from, "go pound sand" to, "how about you pay more for a new laptop" to, "fine, just take the new laptop for the agreed upon price."
I was blown away at my luck. Note: I wasn't making THAT much of a stink, but I did use the phrase, "bait and switch" several times with a dozen or so customers around waiting in the Geek Squad area.
I've had good luck calling the 1800 number when parts are missing. They usually offer a refund or store credit to keep the item. In store is very hit or miss. I've had a manager refund $300 for missing parts on an open box excellent TV missing all parts but then others who won't budge $15 for a missing charger on a laptop.
There's a reason this is on clearance at $1000 off -- Terrible keyboard with worse-than-MacBook-touch-bar touch Fn bar at top, and even worse mystery touchpad where you have no idea where it starts and ends.
I bought the XPS 13 Plus (9320) with i7 13th Gen, 16gb, 512gb, OLED touchscreen. The screen is amazing. I love the keyboard and touchpad, no issues. The battery life is absolutely horrendous. Even with brightness down quite a bit, I get around 4 hours. Realistically about 3 hours with a good brightness setting. Also, just two USB-C ports. 👎
Not sure if this is a good deal. Asus Zenbooks with similar specs can be had for $700 brand new. You are paying $300 more to get additional 16gb RAM, and having to play the open box lottery. Not a good deal IMHO
They are paying $300 extra for the Dell brand and that idiotic touch-based function key row -- even Apple realized their mistake and gave up touch bar, only to be picked up by Dell
I got one of these with the IPS 4k display. Fantastic display. Plenty fast. Mediocre battery life. Annoying touchpad. Terrible parts availability after I dropped it. I think I'm done spending on premium laptops. Also $1500 here.
I'm convinced laptops just can't get good battery life, other than mac apparently. I need it and I'm tired of it so I'm going to grab one
I think that "open box" should be the first 2 words of the title. Just my thought.
although you capitalized it, it blends in with the RAM and other info at the end of the sentence, especially on a mobile device.
Criticize Slickdeals not the op. They should auto format or at least provide checkbox to list. Don't get me started on the sorry excuse of their android app... Half the time can't post deals, and all the time editing is LITERALLY impossible to do.
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I was blown away at my luck. Note: I wasn't making THAT much of a stink, but I did use the phrase, "bait and switch" several times with a dozen or so customers around waiting in the Geek Squad area.
250 actually from last weeks deal
Wow 😮
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He was literally saying they're overpriced and he's done buying premium laptops because of all the downsides he encountered.
I'm convinced laptops just can't get good battery life, other than mac apparently. I need it and I'm tired of it so I'm going to grab one
although you capitalized it, it blends in with the RAM and other info at the end of the sentence, especially on a mobile device.
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although you capitalized it, it blends in with the RAM and other info at the end of the sentence, especially on a mobile device.
Criticize Slickdeals not the op. They should auto format or at least provide checkbox to list. Don't get me started on the sorry excuse of their android app... Half the time can't post deals, and all the time editing is LITERALLY impossible to do.