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Are you guys ever going to fix the issue where the main body of the deal and certain comments in the threads don't appear until you completely close the app and reopen it?

4,023 820 April 27, 2024 at 07:21 AM
This has been going on for a long time. I thought at one point it was fixed but it is definitely back again. I am on android, Note 20 Ultra if that even matters. I can send screenshots if that would be helpful.

Always the same bug, the title of the deal appears fine, but the body, like where I am typing now, just disappears along with around 20% of comments. I can temporarily fix it by closing the app completely and then reopening.

Thanks for looking into it.
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Joined Dec 2015
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DeProof
04-27-2024 at 07:29 AM.
04-27-2024 at 07:29 AM.
I have 2 screenshots of the same thread from just now with the issue and then again after refreshing the app. I can send them if needed.
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acesmuzic | Staff
04-27-2024 at 09:15 AM.
04-27-2024 at 09:15 AM.
Quote from DeProof :
I have 2 screenshots of the same thread from just now with the issue and then again after refreshing the app. I can send them if needed.
Are you using the most recent version of the app (looks like 5.53)? I also use the android app and remember experiencing that ages ago but not since whatever the fix was, so i'm sorry to hear it came back for you. You may wish to try an uninstall/reinstall to see if that helps.

The good news is that they are actively working on a new app so if the above doesn't help hopefully the new app will do the trick.
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DeProof
04-27-2024 at 01:25 PM.
04-27-2024 at 01:25 PM.
Quote from acesmuzic :
Are you using the most recent version of the app (looks like 5.53)? I also use the android app and remember experiencing that ages ago but not since whatever the fix was, so i'm sorry to hear it came back for you. You may wish to try an uninstall/reinstall to see if that helps.

The good news is that they are actively working on a new app so if the above doesn't help hopefully the new app will do the trick.

Yes I am on 5.53

I will reinstall.
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DeProof
04-27-2024 at 01:30 PM.
04-27-2024 at 01:30 PM.
Ok, just reinstalled. I will ping back here if it happens again just so you are aware.
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Original Poster
DeProof
04-28-2024 at 07:17 AM.
04-28-2024 at 07:17 AM.
Quote from acesmuzic :
Are you using the most recent version of the app (looks like 5.53)? I also use the android app and remember experiencing that ages ago but not since whatever the fix was, so i'm sorry to hear it came back for you. You may wish to try an uninstall/reinstall to see if that helps.

The good news is that they are actively working on a new app so if the above doesn't help hopefully the new app will do the trick.

Still getting it.

I do appreciate you at least responding and acknowledging the issue.

Thanks anyway.
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acesmuzic | Staff
04-28-2024 at 08:58 AM.
04-28-2024 at 08:58 AM.
Quote from DeProof :
Still getting it.

I do appreciate you at least responding and acknowledging the issue.

Thanks anyway.

Ugh bummer. Sorry to hear. I remember how annoying it was. I will give the app team a heads up but believe the new app is a total redesign so you may be stuck in the meantime, unfortunately 😞.
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