forum thread Posted by mrswede 7 months ago
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forum thread Posted by mrswede 7 months ago
Good Sam Auto & RV Roadside Assistance Plans 50% off Memorial Day Sale $49.95
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Yes, Good Sam Roadside Assistance has reviews from customers in the East Coast area. Here are some relevant details from the provided sources:
1. **Good Sam Roadside Assistance - Englewood, CO (Yelp)**
- This source includes reviews from various locations, including the East Coast area. One review mentions a customer who had a tire failure on I-75 and had to pay $400 upfront before receiving assistance, highlighting issues with service and reimbursement[9].
2. **Reddit Discussions**
- Multiple Reddit threads discuss experiences with Good Sam Roadside Assistance, including users from the East Coast area. One user mentioned being stranded on the side of the road for hours before receiving help, indicating inconsistent service quality[10][12][18].
3. **ConsumerAffairs Reviews**
- ConsumerAffairs has collected numerous reviews of Good Sam Roadside Assistance, some of which are from customers in the East Coast area. Common complaints include long wait times for service and difficulties with customer support[8][11].
4. **Better Business Bureau (BBB) Complaints**
- The BBB page for Good Sam Enterprises, LLC includes complaints from customers in various regions, including the East Coast area. Issues reported include long wait times, poor customer service, and problems with reimbursement[14].
### Summary of Reviews from East Coast Area
**Positive Reviews:**
- Some users have had positive experiences with timely service and effective roadside assistance. For example, a user mentioned that Good Sam helped them get their motorhome out of the mud twice within an hour in a rural area[10].
**Negative Reviews:**
- Many reviews highlight significant issues with Good Sam's service in the East Coast area. Common complaints include:
- Long wait times for service, sometimes taking several hours or even overnight[9][10][18].
- Poor customer service, with representatives being unhelpful or unresponsive[9][14].
- Problems with reimbursement for services, with users having to wait weeks or months to receive partial refunds[9][14].
- Instances where service was not provided as promised, leaving customers stranded and having to find alternative solutions[10][18].
Overall, while there are some positive experiences, the majority of reviews from the East Coast area indicate significant issues with Good Sam Roadside Assistance, particularly regarding wait times and customer service.