forum thread Posted by mrswede • May 19, 2024
May 19, 2024 4:03 AM
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forum thread Posted by mrswede • May 19, 2024
May 19, 2024 4:03 AM
Good Sam Auto & RV Roadside Assistance Plans 50% off Memorial Day Sale $49.95
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Yes, Good Sam Roadside Assistance has reviews from customers in the East Coast area. Here are some relevant details from the provided sources:
1. **Good Sam Roadside Assistance - Englewood, CO (Yelp)**
- This source includes reviews from various locations, including the East Coast area. One review mentions a customer who had a tire failure on I-75 and had to pay $400 upfront before receiving assistance, highlighting issues with service and reimbursement[9].
2. **Reddit Discussions**
- Multiple Reddit threads discuss experiences with Good Sam Roadside Assistance, including users from the East Coast area. One user mentioned being stranded on the side of the road for hours before receiving help, indicating inconsistent service quality[10][12][18].
3. **ConsumerAffairs Reviews**
- ConsumerAffairs has collected numerous reviews of Good Sam Roadside Assistance, some of which are from customers in the East Coast area. Common complaints include long wait times for service and difficulties with customer support[8][11].
4. **Better Business Bureau (BBB) Complaints**
- The BBB page for Good Sam Enterprises, LLC includes complaints from customers in various regions, including the East Coast area. Issues reported include long wait times, poor customer service, and problems with reimbursement[14].
### Summary of Reviews from East Coast Area
**Positive Reviews:**
- Some users have had positive experiences with timely service and effective roadside assistance. For example, a user mentioned that Good Sam helped them get their motorhome out of the mud twice within an hour in a rural area[10].
**Negative Reviews:**
- Many reviews highlight significant issues with Good Sam's service in the East Coast area. Common complaints include:
- Long wait times for service, sometimes taking several hours or even overnight[9][10][18].
- Poor customer service, with representatives being unhelpful or unresponsive[9][14].
- Problems with reimbursement for services, with users having to wait weeks or months to receive partial refunds[9][14].
- Instances where service was not provided as promised, leaving customers stranded and having to find alternative solutions[10][18].
Overall, while there are some positive experiences, the majority of reviews from the East Coast area indicate significant issues with Good Sam Roadside Assistance, particularly regarding wait times and customer service.
Yes, Good Sam Roadside Assistance has reviews from customers in the East Coast area. Here are some relevant details from the provided sources:
1. **Good Sam Roadside Assistance - Englewood, CO (Yelp)**
- This source includes reviews from various locations, including the East Coast area. One review mentions a customer who had a tire failure on I-75 and had to pay $400 upfront before receiving assistance, highlighting issues with service and reimbursement[9].
2. **Reddit Discussions**
- Multiple Reddit threads discuss experiences with Good Sam Roadside Assistance, including users from the East Coast area. One user mentioned being stranded on the side of the road for hours before receiving help, indicating inconsistent service quality[10][12][18].
3. **ConsumerAffairs Reviews**
- ConsumerAffairs has collected numerous reviews of Good Sam Roadside Assistance, some of which are from customers in the East Coast area. Common complaints include long wait times for service and difficulties with customer support[8][11].
4. **Better Business Bureau (BBB) Complaints**
- The BBB page for Good Sam Enterprises, LLC includes complaints from customers in various regions, including the East Coast area. Issues reported include long wait times, poor customer service, and problems with reimbursement[14].
### Summary of Reviews from East Coast Area
**Positive Reviews:**
- Some users have had positive experiences with timely service and effective roadside assistance. For example, a user mentioned that Good Sam helped them get their motorhome out of the mud twice within an hour in a rural area[10].
**Negative Reviews:**
- Many reviews highlight significant issues with Good Sam's service in the East Coast area. Common complaints include:
- Long wait times for service, sometimes taking several hours or even overnight[9][10][18].
- Poor customer service, with representatives being unhelpful or unresponsive[9][14].
- Problems with reimbursement for services, with users having to wait weeks or months to receive partial refunds[9][14].
- Instances where service was not provided as promised, leaving customers stranded and having to find alternative solutions[10][18].
Overall, while there are some positive experiences, the majority of reviews from the East Coast area indicate significant issues with Good Sam Roadside Assistance, particularly regarding wait times and customer service.
Yes, Good Sam Roadside Assistance has reviews from customers in the East Coast area. Here are some relevant details from the provided sources:
1. **Good Sam Roadside Assistance - Englewood, CO (Yelp)**
- This source includes reviews from various locations, including the East Coast area. One review mentions a customer who had a tire failure on I-75 and had to pay $400 upfront before receiving assistance, highlighting issues with service and reimbursement[9].
2. **Reddit Discussions**
- Multiple Reddit threads discuss experiences with Good Sam Roadside Assistance, including users from the East Coast area. One user mentioned being stranded on the side of the road for hours before receiving help, indicating inconsistent service quality[10][12][18].
3. **ConsumerAffairs Reviews**
- ConsumerAffairs has collected numerous reviews of Good Sam Roadside Assistance, some of which are from customers in the East Coast area. Common complaints include long wait times for service and difficulties with customer support[8][11].
4. **Better Business Bureau (BBB) Complaints**
- The BBB page for Good Sam Enterprises, LLC includes complaints from customers in various regions, including the East Coast area. Issues reported include long wait times, poor customer service, and problems with reimbursement[14].
### Summary of Reviews from East Coast Area
**Positive Reviews:**
- Some users have had positive experiences with timely service and effective roadside assistance. For example, a user mentioned that Good Sam helped them get their motorhome out of the mud twice within an hour in a rural area[10].
**Negative Reviews:**
- Many reviews highlight significant issues with Good Sam's service in the East Coast area. Common complaints include:
- Long wait times for service, sometimes taking several hours or even overnight[9][10][18].
- Poor customer service, with representatives being unhelpful or unresponsive[9][14].
- Problems with reimbursement for services, with users having to wait weeks or months to receive partial refunds[9][14].
- Instances where service was not provided as promised, leaving customers stranded and having to find alternative solutions[10][18].
Overall, while there are some positive experiences, the majority of reviews from the East Coast area indicate significant issues with Good Sam Roadside Assistance, particularly regarding wait times and customer service.
### Good Sam Roadside Assistance vs. AAA: Customer Reviews in East Coast Area
#### Good Sam Roadside Assistance
**Coverage and Services:**
- **Unlimited Towing:** Good Sam offers unlimited towing to the nearest service center without mileage restrictions, which is particularly beneficial for RV users.
- **Comprehensive Coverage:** Covers multiple vehicles, including RVs, motorcycles, and trailers, without additional fees for different vehicle types. Includes services like fuel delivery, battery jump-starts, tire changes, and locksmith services.
- **Additional Benefits:** Discounts at Camping World and Gander Mountain, free use of dump stations at select locations, and an RV concierge service.
**Customer Feedback:**
- **Positive Reviews:** Some users appreciate the unlimited towing feature and the wide coverage area, including the ability to add family members at no extra cost.
- **Negative Reviews:** Common complaints include slow response times and difficulties reaching customer service representatives, especially in remote areas or during peak times【65†source】【66†source】.
#### AAA Roadside Assistance
**Coverage and Services:**
- **Towing Limits:** AAA provides towing services up to 100 miles with the Plus RV plan and up to 200 miles with the Premier RV plan.
- **Wide Range of Services:** Offers fuel delivery, battery jump-starts, tire changes, and locksmith services. Also provides legal fee reimbursement and arrest bond certificates.
- **Discounts and Additional Perks:** Members benefit from discounts on car rentals, hotels, and travel services. Bicycle services are also included but count towards the annual service call limit.
**Customer Feedback:**
- **Positive Reviews:** AAA is praised for its reliable and quick response times, extensive network, and comprehensive benefits package. Many users appreciate the quality of service and the range of additional perks available to members.
- **Negative Reviews:** Some users have noted limitations on towing distance and the number of service calls allowed per year, which can be restrictive for frequent travelers【55†source】【58†source】【59†source】.
### Conclusion
Both Good Sam and AAA offer valuable roadside assistance services, but they cater to slightly different needs:
- **Good Sam:** Best for RV owners and families who frequently travel with RVs due to its unlimited towing and comprehensive coverage without additional charges for multiple vehicles.
- **AAA:** Ideal for users who need a broad range of services, including legal fee reimbursement and extensive discounts, and prefer a reliable, well-established network.
Choosing between the two depends on your specific needs, vehicle types, and travel habits. For more localized customer reviews and detailed comparisons, visiting consumer review sites like Consumer Affairs and Trustpilot can provide additional insights into user experiences in the East Coast area.
---------------
### Comparison of Good Sam Auto & RV Roadside Assistance Plans vs. AAA Roadside Assistance Plans
#### Good Sam Auto & RV Roadside Assistance
**Pros:**
1. **Unlimited Towing Distance:** Good Sam offers unlimited towing to the nearest service center, which is a significant advantage for long-distance travelers and RV owners[7][16].
2. **Comprehensive Coverage:** Covers all household vehicles, including cars, vans, pickups, motorcycles, and RVs. This includes both owned and rented vehicles[7][8][16].
3. **Family Coverage:** Automatically includes coverage for the member's spouse, domestic partner, and dependent children under 25 at no additional cost[7][8][16].
4. **Additional Services:** Includes flat tire service, battery jump-starts, fuel delivery, lockout service, and emergency medical referral services[7][8][16].
5. **Discounts:** Members receive discounts on hotels, car rentals, auto services, and more[7][8][16].
**Cons:**
1. **Service Quality Variability:** There are mixed reviews regarding the quality and timeliness of service. Some users report long wait times and poor customer service experiences[13][14][19].
2. **Policy Changes:** Some users have reported unexpected policy changes that affected their coverage[14].
3. **Higher Renewal Costs:** Initial membership rates are often discounted, but renewal rates can be significantly higher[14].
**Customer Reviews:**
- Positive reviews highlight the comprehensive coverage and the convenience of unlimited towing[7][8][16].
- Negative reviews often mention long wait times for service and issues with customer support[13][14][19].
#### AAA Roadside Assistance
**Pros:**
1. **Wide Range of Services:** AAA offers towing, battery jump-starts, fuel delivery, flat tire changes, lockout assistance, and more[2][6][11].
2. **Multiple Membership Levels:** AAA provides three membership levels (Basic, Plus, and Premier), each offering different levels of coverage and benefits[2][6][11].
3. **Nationwide Network:** AAA has a vast network of service providers across the U.S., ensuring widespread availability[2][6][11].
4. **Additional Perks:** Members receive discounts on travel, car rentals, hotels, and more. AAA also offers DMV services, passport services, and travel planning tools[2][6][11].
5. **Customer Experience:** Generally positive reviews for prompt and reliable service, though experiences can vary by region[2][6][11].
**Cons:**
1. **Mileage Limits:** The Basic plan covers towing up to 7 miles, Plus covers up to 100 miles, and Premier covers one 200-mile tow per year, with additional tows up to 100 miles. Beyond these limits, members are charged per mile[2][6][11].
2. **Cost:** AAA memberships can be more expensive compared to other roadside assistance providers, with annual fees ranging from $64 to $124 for a single driver, depending on the plan and region[2][6][11].
3. **Service Variability:** Service quality can vary depending on the region and the specific AAA club providing the service[2][6][11].
**Customer Reviews:**
- Positive reviews often mention timely service and the convenience of additional membership perks[2][6][11].
- Negative reviews highlight long wait times and inconsistent service quality depending on the region[1][2][10].
### Summary
**Coverage and Services:**
- **Good Sam:** Offers unlimited towing distance, comprehensive coverage for all household vehicles, and additional services like emergency medical referrals. It is particularly beneficial for RV owners and long-distance travelers[7][8][16].
- **AAA:** Provides a wide range of services with multiple membership levels, offering towing, battery jump-starts, fuel delivery, and more. AAA is well-suited for general motorists and those who value additional membership benefits[2][6][11].
**Cost:**
- **Good Sam:** Generally offers competitive pricing, especially for RV owners. However, service quality and customer satisfaction can be inconsistent[7][8][16].
- **AAA:** Membership costs range from $64 to $124 per year, with higher-tier plans offering more extensive coverage. AAA tends to be more expensive but offers a broader range of services and perks[2][6][11].
**Customer Experience:**
- **Good Sam:** Mixed reviews with some users reporting long wait times and poor customer service. Policy changes without notification have also been an issue for some members[13][14][19].
- **AAA:** Generally positive reviews for prompt and reliable service, though experiences can vary by region. AAA's extensive network and additional perks are often highlighted as benefits[2][6][11].
### Conclusion
Both Good Sam and AAA offer valuable roadside assistance services, but they cater to slightly different needs:
- **Good Sam** is ideal for RV owners and long-distance travelers who need unlimited towing and comprehensive coverage for multiple vehicle types.
- **AAA** is better suited for general motorists who value comprehensive roadside assistance, additional membership perks, and a reliable service network.
When choosing between the two, consider your specific needs, travel habits, and the importance of additional benefits. Comparing the costs and coverage details of each plan will help you make an informed decision.
Citations:
[1] https://www.yelp.com/biz/aaa-road...ce-oakland
[2] https://www.marketwatch
[3] https://www.youtube.com/watch?v=RgnfPPS
[4] https://www.reddit.com/r/RVLiving...ssis
[5] https://www.reddit.com/r/auto/com...e_reviews/
[6] https://www.marketwatch
[7] https://roadside.goodsa
[8] https://roadside.goodsa
[9] https://roadside.goodsa
[10] https://www.reddit.com/r/carcampi...whic
[11] https://www.consumerrep
[12] https://www.reddit.com/r/USAA/com...ssistance/
[13] https://www.reddit.com/r/GoRVing/...nce_my_rv/
[14] https://community.goods
[15] https://www.njm.com/insurance/aut...assistanc
[16] https://www.goodsamroad
[17] https://www.irv2.com/forums/f258/...18887.html
[18] https://community.goods
[19] https://www.irv2.com/forums/f59/g...38439.html
[20] https://sprinter-source.com/forums/index.php
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