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Horrible CS experience. When I bought my 1070 in 2016 it was advertised with a 2+3 year (5 year combined) warranty (probably because they were a newer company and needed to make a name for themselves). Was even confirmed via their staff. When year 4 comes down the line and I had to use the warranty, I was told that I was out of warranty. I said this could not be the case as I was on year 4 out of 5. They double downed and said they do not offer a 5 year warranty in the US.
Sent them the screenshot/thread of staff confirming 2+3 year warranty in the US, they then just told me to pound sand.
So that is why I will PERSONALLY not deal with them.
Horrible CS experience. When I bought my 1070 in 2016 it was advertised with a 2+3 year (5 year combined) warranty (probably because they were a newer company and needed to make a name for themselves). Was even confirmed via their staff. When year 4 comes down the line and I had to use the warranty, I was told that I was out of warranty. I said this could not be the case as I was on year 4 out of 5. They double downed and said they do not offer a 5 year warranty in the US.
Sent them the screenshot/thread of staff confirming 2+3 year warranty in the US, they then just told me to pound sand.
So that is why I will PERSONALLY not deal with them.
I believe each manufacturer will have customer service horror stories. The real question is: Is it a recurring problems for zotac?
Today, everyone hates Asus, tomorrow it will be another brand.
Zotac makes decent gpus, they are on par with the competition imho. Its the cheapeast i have seen a 4070 ti super lately.
I believe each manufacturer will have customer service horror stories. The real question is: Is it a recurring problems for zotac?
Today, everyone hates Asus, tomorrow it will be another brand.
Zotac makes decent gpus, they are on par with the competition imho. Its the cheapeast i have seen a 4070 ti super lately.
Hence the personally won't deal with them. If that is how they want to handle their one offs then they have lost a client for life along with any goodwill they could have built. Also have lost the business of my direct contacts since I will always tell my story.
Been working with oems for over 2 decades now, still have pleasant experiences with asus, giga, and msi. Until they mess up I will stick with them.
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Sent them the screenshot/thread of staff confirming 2+3 year warranty in the US, they then just told me to pound sand.
So that is why I will PERSONALLY not deal with them.
Sent them the screenshot/thread of staff confirming 2+3 year warranty in the US, they then just told me to pound sand.
So that is why I will PERSONALLY not deal with them.
Today, everyone hates Asus, tomorrow it will be another brand.
Zotac makes decent gpus, they are on par with the competition imho. Its the cheapeast i have seen a 4070 ti super lately.
Today, everyone hates Asus, tomorrow it will be another brand.
Zotac makes decent gpus, they are on par with the competition imho. Its the cheapeast i have seen a 4070 ti super lately.
Been working with oems for over 2 decades now, still have pleasant experiences with asus, giga, and msi. Until they mess up I will stick with them.
Join The Conversation
Share your experience with the Slickdeals community
Share information with the community. Please follow our Community Guidelines and be kind!