09/13 - Trade in processing has slowed down, a trade in that was delivered to Chino,
CA on 09/06 wasn't processed until 09/13, representing ~5 business days from delivery to assessment. Kentucky was processing trades faster, with a ~1 business day turnaround reported on 09/12 when the delivery was made on 09/11.
09/05 - Best Buy no longer issues "trade in kits" (boxes with prepaid labels). Once your Pixel 9 Pro is delivered and the Best Buy order status shows delivered (their system lags behind UPS), you'll get an email with the next steps. You need to go into the Order Details page on BB.com, sign in and then you can print a pre-paid UPS label for the trade-in. Save a copy of the tracking number for your records and make sure it gets scanned in to the UPS system when you drop it off.
Trade ins will likely be delivered in bulk, but UPS should still show a delivered scan. IT WILL TAKE TIME FOR THE TRADE INS TO BE PROCESSED, DO NOT FREAK OUT IF IT DOESN'T HAPPEN INSTANTLY. As of 09/04, they were processing trades that were delivered on 08/29 - so at least 4 business days. It WILL take time with the volume of P9P orders and trade ins.
If BB baited you into their "store" with advertised "enhanced" trade in values and then decided to reneg days later, at least, file a FTC complaint
https://reportfraud.ftc
Pixel 9's not currently working with TracFone
The trade-in value will show as the BASE VALUE, but that does not include the promotion value. You will still get the promotion value assuming you were going to get it per your order receipt, so do not worry.
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https://www.amazon.com/dp/B08PNP5YGV
Select Refurbished Good
Hold on to your trade-in device until your new device is delivered to you.
Watch for our delivery confirmation email, which will include next steps for shipping your trade-in device.
Perform a factory reset and disable the Find My feature or go to How to Prepare My Device For Trade-In.
Remove any account and password locks from your device before mailing it in. This will allow us to gain access and ensure your personal data is securely removed. We cannot process your trade-in device if your Apple lock is active.
When the trade-in is complete, we'll refund your payment method in the amount of your trade-in value, including any associated tax.
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