09/13 - Trade in processing has slowed down, a trade in that was delivered to Chino,
CA on 09/06 wasn't processed until 09/13, representing ~5 business days from delivery to assessment. Kentucky was processing trades faster, with a ~1 business day turnaround reported on 09/12 when the delivery was made on 09/11.
09/05 - Best Buy no longer issues "trade in kits" (boxes with prepaid labels). Once your Pixel 9 Pro is delivered and the Best Buy order status shows delivered (their system lags behind UPS), you'll get an email with the next steps. You need to go into the Order Details page on BB.com, sign in and then you can print a pre-paid UPS label for the trade-in. Save a copy of the tracking number for your records and make sure it gets scanned in to the UPS system when you drop it off.
Trade ins will likely be delivered in bulk, but UPS should still show a delivered scan. IT WILL TAKE TIME FOR THE TRADE INS TO BE PROCESSED, DO NOT FREAK OUT IF IT DOESN'T HAPPEN INSTANTLY. As of 09/04, they were processing trades that were delivered on 08/29 - so at least 4 business days. It WILL take time with the volume of P9P orders and trade ins.
If BB baited you into their "store" with advertised "enhanced" trade in values and then decided to reneg days later, at least, file a FTC complaint
https://reportfraud.ftc
Pixel 9's not currently working with TracFone
The trade-in value will show as the BASE VALUE, but that does not include the promotion value. You will still get the promotion value assuming you were going to get it per your order receipt, so do not worry.



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Pixel 9 pro for $999 trade value of Iphone 12 pro
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Anyone know why we can only select the iPhone 12 Pro from Verzion, Sprint, or Tmobile
when trading in for the Pixel 9 Pro?
Does it matter if we trade in a Unlocked iPhone 12 Pro ?
Edit Shit you are right. It was an iPhone 12 that had 64GB and not a 13. Even better of a deal. LOL
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If they allow you to return then buy the same phone to do in-store trade-in then they shouldn't charge you restocking fee even if you open the phone.
They usually send u $200 gift card via email once they ship your phone. U r stuck with $200 even if u return the phone.
So either they take the gift card back, or lose it. They shouldn't deduct the gift card amount just because they refuse to take it back. That's on them. A credit card dispute would solve the issue
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