Apple iPhone 12 is back in stock! | Metro by T-Mobile - $75

aabbccbbaa

Oct 24, 2024 9:11 PM

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Joined Oct 2021

aabbccbbaaOct 24, 2024 9:11 PM

1.3K Comments

Quote from JaTaN

:

Was thinking about Visible -- forgot this was Metro thread haha

https://www.metrobyt-mobile.com/order-status

Order status page has activation link at the bottom after the order ships (don't need app)

LOL yes I'm having trouble keeping track now, that's why I'm taking good notes.

mnsrulz

Oct 24, 2024 9:35 PM

408 Comments

Joined Jan 2019

mnsrulzOct 24, 2024 9:35 PM

408 Comments

Quote from JaTaN

:

Once your first month runs out and your service gets suspended for non-payment then there's an option for a free 72hr service extension during your 2nd month (don't have to pay) -- this is what we're talking about during that time

You need active service in order to activate an online order -- you're probably talking about the first paid month which is fine on 7th day

So imagine you extend it for 3 days, and order another line. Will it allow you to make the second line as primary while closing the first line?

utl768

Oct 24, 2024 9:39 PM

1.2K Comments

Joined Oct 2007

utl768Oct 24, 2024 9:39 PM

1.2K Comments

do table lines affect the amount of free phones?

TenseStraw3608

Oct 24, 2024 9:43 PM

144 Comments

Joined Sep 2024

TenseStraw3608Oct 24, 2024 9:43 PM

144 Comments

Thanks, able to activate the second and placed a third line. It got to all the to the end and got a popup to call customer service or go to the store. I called and the Cs said the order goes through on their end and gave me the order number.

1

TenseStraw3608

Oct 24, 2024 9:46 PM

144 Comments

Joined Sep 2024

TenseStraw3608Oct 24, 2024 9:46 PM

144 Comments

Quote from utl768

:

do table lines affect the amount of free phones?

I read that someone said it does not.

aabbccbbaa

Oct 24, 2024 10:06 PM

1.3K Comments

Joined Oct 2021

aabbccbbaaOct 24, 2024 10:06 PM

1.3K Comments

Quote from mnsrulz

:

So imagine you extend it for 3 days, and order another line. Will it allow you to make the second line as primary while closing the first line?

Correction: it won't you add lines if your account is suspended. From what others have reported, if you have requested a grace extension you will be able to add a line. But this is risky IMHO because you will only be able to activate the phone once it ships, and if you ordered late in the week it could very well go beyond the 72hr extension.

Last edited by aabbccbbaa October 24, 2024 at 03:23 PM.

mnsrulz

Oct 24, 2024 10:09 PM

408 Comments

Joined Jan 2019

mnsrulzOct 24, 2024 10:09 PM

408 Comments

Quote from aabbccbbaa

:

It won't let you add a line during your grace extension, at least it wouldn't for me.

Ok let's make it easy.. imagine you only have 2 days left for your first line and you ordered the second line which got delivered and activated successfully before the first line expiry. Now if we don't pay for the second month for first line, while my second line is still active for another 30days (hope so), will it allow me order another line?

aabbccbbaa

Oct 24, 2024 10:18 PM

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Joined Oct 2021

aabbccbbaaOct 24, 2024 10:18 PM

1.3K Comments

Quote from mnsrulz

:

Ok let's make it easy.. imagine you only have 2 days left for your first line and you ordered the second line which got delivered and activated successfully before the first line expiry. Now if we don't pay for the second month for first line, while my second line is still active for another 30days (hope so), will it allow me order another line?

I asked about this earlier. The billing date is the same for all lines in an account. So while you have paid for a whole month when ordering the second line, that doesn't mean that you get a 30 day extension on your account. From what I was told, what happens is that you will need to pay for the second month in order to continue service. So what about the month you have already paid for the second line? It gets applied as a credit towards your second month's bill (prorated depending on how many days were left in the first month when it was activated). Also, if you cancel your first line you will lose the discount on the second line and get charged $75 ($70 with autopay). In order to maximize this deal you need to add as many lines as you can within the first month.

1

JaTaN

Oct 24, 2024 10:19 PM

10K Comments

Joined Aug 2004

JaTaNOct 24, 2024 10:19 PM

10K Comments

Quote from mnsrulz

:

Ok let's make it easy.. imagine you only have 2 days left for your first line and you ordered the second line which got delivered and activated successfully before the first line expiry. Now if we don't pay for the second month for first line, while my second line is still active for another 30days (hope so), will it allow me order another line?

Your account's billing cycle remains the same so all your lines will be suspended in 2 days (you can't pick and choose which lines you want to pay) -- the 2nd line you just activated will get a prorated credit to reduce your 2nd month's amount due but you still need to pay for all the lines if you want service for 2nd month

You can order/activate/port out lines during the free 72hr extension during your 2nd month but you need to get it done within the 72hr window -- after that all your lines are suspended again until you pay the amount due (your account will be deleted after that 2nd month if you didn't pay)

Last edited by JaTaN October 24, 2024 at 03:22 PM.

1

dvdrdiscs

Oct 24, 2024 10:23 PM

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Joined Jun 2007

dvdrdiscsOct 24, 2024 10:23 PM

4.3K Comments

I tried to order a 3rd phone yesterday and got the dreaded "contact us" page. In the past, the number I tried to port would free up in a few hours and the "ADD A LINE" option would show up again in my account. It's been about 24 hours and the ADD A LINE option has not returned. This behavior is new to me.

HonestWealth3932

Oct 24, 2024 10:24 PM

61 Comments

Joined Jun 2024

HonestWealth3932Oct 24, 2024 10:24 PM

61 Comments

Quote from TenseStraw3608

:

Thanks, able to activate the second and placed a third line. It got to all the to the end and got a popup to call customer service or go to the store. I called and the Cs said the order goes through on their end and gave me the order number.

IF you did not receive the order confirmation mail then that order did not go through.

aabbccbbaa

Oct 24, 2024 10:26 PM

1.3K Comments

Joined Oct 2021

aabbccbbaaOct 24, 2024 10:26 PM

1.3K Comments

Quote from dvdrdiscs

:

I tried to order a 3rd phone yesterday and got the dreaded "contact us" page. In the past, the number I tried to port would free up in a few hours and the "ADD A LINE" option would show up again in my account. It's been about 24 hours and the ADD A LINE option has not returned. This behavior is new to me.

Same here. It says that I'm not eligible to add a line, and if I try using the same number with my other Metro account it says that the number cannot be transferred. It's been like this for 48hrs now.

TenseStraw3608

Oct 24, 2024 10:28 PM

144 Comments

Joined Sep 2024

TenseStraw3608Oct 24, 2024 10:28 PM

144 Comments

Quote from dvdrdiscs

:

I tried to order a 3rd phone yesterday and got the dreaded "contact us" page. In the past, the number I tried to port would free up in a few hours and the "ADD A LINE" option would show up again in my account. It's been about 24 hours and the ADD A LINE option has not returned. This behavior is new to me.

I got the same message and called them. the cs said it went through on their end and provide me with the order number. Hopefully I get the email in 24 hour about my new order b

cashville619

Oct 24, 2024 10:29 PM

2.2K Comments

Joined Nov 2004

cashville619Oct 24, 2024 10:29 PM

2.2K Comments

So I'm trying to transfer a number from Spectrum. It seems to get stuck thinking it's Verizon and trying to contact them. Anyone have any ideas or luck? ALSO is it asking for the transfer pin or account pin? Thanks in advance.

tl215

Oct 24, 2024 10:40 PM

2.3K Comments

Joined Sep 2009

tl215Oct 24, 2024 10:40 PM

2.3K Comments

Quote from dvdrdiscs

:

I tried to order a 3rd phone yesterday and got the dreaded "contact us" page. In the past, the number I tried to port would free up in a few hours and the "ADD A LINE" option would show up again in my account. It's been about 24 hours and the ADD A LINE option has not returned. This behavior is new to me.

Call port department to cancel port and start over again.

1 (800) 518-7519

Apple iPhone 12 is back in stock! | Metro by T-Mobile - $75

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