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Cannot be unlocked for 365 days (1 year)
1 month of service required
Metro Port Department:
1 (800) 518-7519
Last Updated by rastatech on 11-08-2024 at 06:10 PM
Last time I checked with apple CS, I was told that the warranty starts when it was ordered from vendor. Say you order on 10/1, that's when warranty starts, not the day when you sell the phone on 1/1
good to know it is the case for iPhone . Last time I activated a brand new AirPod pro, it is a gift from previous year, and it showed warranty expired the first time when it was powered on
good to know it is the case for iPhone . Last time I activated a brand new AirPod pro, it is a gift from previous year, and it showed warranty expired the first time when it was powered on
From apples website below. It could be the gray sellers don't report sale date to apple, thus apple for the lack of better information takes the later date for iphones.
I bought from apple 15 pro on may4, picked up on may 5, activated may 8, warranty still shows may 4 next year.
Apple warrants the Apple-branded hardware product and Apple-branded accessories contained in the original packaging ("Apple Product") against defects in materials and workmanship when used normally in accordance with Apple's published guidelines for a period of ONE (1) YEAR from the date of original retail purchase by the end-user purchaser ("Warranty Period").
Tried to get Account number & number transfer pin from US Mobile to port out a second number and CS chat directed me to the following
US Mobile Acceptable Use Terms
New numbers created as part of our Free Trial are not eligible for porting out until after a plan has been purchased for that line. We also do not allow the activation of lines for the purpose of abusing other carrier's port incentives. This is an abuse of our flexible plan offering to take advantage of our industry peers. Additionally, we will alert the other carriers of these actions such that they may take the appropriate measures.
US Mobile are bunch of snitchy b*st*rds!!
You know they can't legally deny providing port out info per FCC
That's what I was told but I tried a few times myself within 24 hours with no success.
Had similar experience, on one account I tried to order another phone right after receiving and activating phone and tried multiple times, it always went till the place order page and failed. I had to call cus care to cancel port in to start again. On my second account, I trier ordering after 2 days and order went through. But this might not be the case for everyone.
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I traded in iphone 12 to ATT for upgrade installment, website said 1000 credits when I ordered but I received only 350 credits.
Now they updated their web and showed only 350.
I had a feeling of beeing cheated by ATT.Chat with ATT and wanted to get iphone 12 back and turned in iphone 13 promax for 1000 credits but they declined.
Now I am calling to cancel upgrade because it is less than 14 days but they let me to listen to music only.
Be careful with ATT, misleading customers.
I have a free line from Spectrum. Can I use this line to get this promo? What happens to my spectrum line if I ported it with Metro? Can I rinse/repeat if I can get another free line from spectrum?
Had similar experience, on one account I tried to order another phone right after receiving and activating phone and tried multiple times, it always went till the place order page and failed. I had to call cus care to cancel port in to start again. On my second account, I trier ordering after 2 days and order went through. But this might not be the case for everyone.
This is interesting. Maybe they want the first phone to be active on tower and overnight system update to reflect your first line to allow next day second line adds.
The above posters failed, cause probably they had port in request not cancelled and pending for second number which prevented from ordering.
Im having trouble activating it. I got the phone yesterday. Does the Sim come later?
So you should have received an email saying activate your metro line, on that page you have to enter your order number, last name and zipcode and click activate. Once you do that, you will get a notification on your phone to active esim, click through the prompts and the esim will be installed. Iphone 12 ordered online is activated only by esim, you will not receive a sim card. You will probably have to go to a store if you need to activate by sim card.
if you are reselling, then need to make sure to delete the esim by opening the box anyways. Orherwise phone is yours and the esim is preloaded in a sealed box phone, so new owner would not be able to register the imei to their metro account. It was discussed in the previous pages where smn gave a ton of bulletpoints as to the reselling part.
AFAIK the Metro esim is not preloaded but rather gets installed when the phone is first turned on and activated. My understanding is that if you are not planning to unseal/turn on the phone and want to sell it later as new and unlocked, you should switch the line to a different device (that is not paired to a Metro account) so that the IMEI is no longer associated with your Metro account. This is what I have done with one of the 12's I got.
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Now that Metro is shipping iPhone 12/13 with eSIM, how are people planning to resell it unopened? Is it even possible to do so? I imagine the buyer would turn it on and your eSIM would activate right away.
I am not planning to open one of my 12's and did a device switch to an unlocked phone. .
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I bought from apple 15 pro on may4, picked up on may 5, activated may 8, warranty still shows may 4 next year.
Apple warrants the Apple-branded hardware product and Apple-branded accessories contained in the original packaging ("Apple Product") against defects in materials and workmanship when used normally in accordance with Apple's published guidelines for a period of ONE (1) YEAR from the date of original retail purchase by the end-user purchaser ("Warranty Period").
US Mobile Acceptable Use Terms
New numbers created as part of our Free Trial are not eligible for porting out until after a plan has been purchased for that line. We also do not allow the activation of lines for the purpose of abusing other carrier's port incentives. This is an abuse of our flexible plan offering to take advantage of our industry peers. Additionally, we will alert the other carriers of these actions such that they may take the appropriate measures.
US Mobile are bunch of snitchy b*st*rds!!
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Now they updated their web and showed only 350.
I had a feeling of beeing cheated by ATT.Chat with ATT and wanted to get iphone 12 back and turned in iphone 13 promax for 1000 credits but they declined.
Now I am calling to cancel upgrade because it is less than 14 days but they let me to listen to music only.
Be careful with ATT, misleading customers.
The above posters failed, cause probably they had port in request not cancelled and pending for second number which prevented from ordering.
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