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Cannot be unlocked for 365 days (1 year)
1 month of service required
Metro Port Department:
1 (800) 518-7519
Last Updated by rastatech on 11-08-2024 at 06:10 PM
What card did you use? Metro releases the pending authentication which can be seen immediately on chase/bofa etc. Privacy takes few days to reflect/refund from pending to voided. You don't need to contact unless you see posted transaction.
I've been stuck in this status for two days now:
"Sorry, you are not eligible to add a new line. Please contact support to discover the reason for ineligibility. 1-888-8metro8"
Would Customer service actually help if I called?
did you call to cancel the port? or you just keep trying?
did you call to cancel the port? or you just keep trying?
thanks! I called and cancelled the port and now I can try to order again.
It errored out at check out but the fraud department CS told me to wait 4 hours and try again.
I'm about three weeks into my month of service after activating my first phone, and I just ordered a fourth phone. Waited multiple days between activating my third line and ordering the fourth. Same name/address/CC. No attempts at trying slightly different addresses (such as changing apartment numbers). First number was from GV when a GV number worked for the promotional price, and the final three have been with Visible. I don't know why it hasn't worked for some people; just providing one more data point.
Did you do the first 3 all at once or did you wait in between?
Any clue on how many phones can we trade-in against a single iPhone purchase ?
You can trade in multiple 12 for $155 each in form of gift card, then trade in last iphone 12 when purchasing new phone and apply gift cards, math is phone cost - $180 - $155 X # of phones you trade in to get gift card, assuming all your trader phones are iphone 12. Different model have different trade in value, you can do the math
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"Sorry, you are not eligible to add a new line. Please contact support to discover the reason for ineligibility. 1-888-8metro8"
Would Customer service actually help if I called?
It errored out at check out but the fraud department CS told me to wait 4 hours and try again.
Cheers! Will report back later
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Visible keeps throwing me errors constantly
Visible keeps throwing me errors constantly
sh*t
does US Mobile work?
However, I've now ordered the 4th line using a friends details (name, cc, address) & it worked!
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