- You need to establish a Verizon account
- Go to Account, Bill, Payment methods
- Add a credit card
- If you have other Verizon lines, make sure you verify your Auto Pay is still pointing to the bank account
- From a NON Verizon phone, call 800-837-4966
- Enter the phone number for the line you want to pay off
- Tell the robo attendant "pay off device"
- Robo attendant will confirm the payoff amount ($299) and if you would like to process on credit card ending in xxxx (what you have on file)
- * Say yes, and that's it.
*** How to update Apple purchase date ***
- From your Verizon online account, go to Account, Bill, Documents & receipts
- Download the Customer Agreement PDF that has the service agreement and IMEI (shown as Device ID), and barcodes
- Go to https://checkcoverage.a
pple.com - Enter serial number
- If it says no purchase date found, continue to create a case and request a call back
- Upload the PDF
- After the call back they said it could take up to 5 days for the date to be reflected
- I checked the serial after 5 minutes and it was updated
*** Request early unlock (huge YMMV but worth a shot) ***
- Login to your Verizon account
- Start a chat
- Ask them to submit a "request for early SIM unlock on your behalf"
- For reason, simply say "device is paid in full"
- Be ready for some pushback or if you want PUK unblock, or porting pin - just state the same
- If they say it cannot be done, tell them politely that you are aware they cannot do it, and they need to send a request up the line
- In my case they send to contact in 10 days (not holding my breath this will actually happen but worth a shot)
*** Disconnectiong line ***
- Login to your Verizon account
- Start a chat
- Request an agent
- If asked, about plans/service
- Say disconnect line
- They will try to offer you other options or to disconnect at a later date
- Insist you need the line disconnected now
- If asked for a reason, say you cannot give them one
- Verify total under Account, Bill, Next bill estimate - about $7 for 3 days of service
*** Instant unlock using SIM Swap for ATT (YMMV) ***
- After getting the phone and paying it off fully, make some calls/texts and make sure it shows up on ATT account
- Transfer the eSIM to an unlocked, steps might vary depending on iPhone/android.
- Make some calls with that phone and make sure it shows up on the account now.
- Now go to ATT.com/device unlock and select non ATT customer and provide imei.
- Make sure you reply yes to the confirmation email ATT sends
- Only cancel the account after you are able to unlock.
Top Comments
dialed 8008374966 and provided the new phone number
Said "pay off device" when asked the reason for calling and follow the prompts.
Fully paid the 299$ for the device with Automated system without talking with a live person.
Then called in and spoke to a live person and canceled the line.
If you're waiting 3 days for the shipment I don't see you getting out of the activation fee.
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Login to your Verizon account
Start a chat
Ask them to submit a "request for early SIM unlock on your behalf"
For reason, simply say "device is paid in full"
Be ready for some pushback or if you want PUK unblock, or porting pin - just state the same
If they say it cannot be done, tell them politely that you are aware they cannot do it, and they need to send a request up the line
In my case they send to contact in 10 days (not holding my breath this will actually happen but worth a shot)
*** Disconnectiong line ***
Login to your Verizon account
Start a chat
Request an agent
If asked, about plans/service
Say disconnect line
They will try to offer you other options or to disconnect at a later date
Insist you need the line disconnected now
If asked for a reason, say you cannot give them one
Verify total under Account, Bill, Next bill estimate - about $7 for 3 days of service"
If I want to try unlock with Verizon, should I cancel or should I unlock first? Just paid off the device. Thanks!
Also, how do I confirm whether my device is fully paid off? Is the information in my account that it's paid off?
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last year when I did this, walmart delayed shipping and then I could not activate it. It took me additional week after delivery to get it activated by someone in store. online support was not able to do it. in the meantime, verizon had already mailed me by post estimated invoice which had account number. i used that to get in touch with representative.
Went to the chat and typed in Unlock device - the device in question was displayed. When I selected that, I got a message saying that the phone is already unlocked !
I thought we were supposed to wait for 60 days.
btw - I havent opened the box yet.
Went to the chat and typed in Unlock device - the device in question was displayed. When I selected that, I got a message saying that the phone is already unlocked !
I thought we were supposed to wait for 60 days.
btw - I havent opened the box yet.
Went to the chat and typed in Unlock device - the device in question was displayed. When I selected that, I got a message saying that the phone is already unlocked !
I thought we were supposed to wait for 60 days.
btw - I havent opened the box yet.
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My Account and number was active as soon as Walmart shipped the order
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