- You need to establish a Verizon account
- Go to Account, Bill, Payment methods
- Add a credit card
- If you have other Verizon lines, make sure you verify your Auto Pay is still pointing to the bank account
- From a NON Verizon phone, call 800-837-4966
- Enter the phone number for the line you want to pay off
- Tell the robo attendant "pay off device"
- Robo attendant will confirm the payoff amount ($299) and if you would like to process on credit card ending in xxxx (what you have on file)
- * Say yes, and that's it.
*** How to update Apple purchase date ***
- From your Verizon online account, go to Account, Bill, Documents & receipts
- Download the Customer Agreement PDF that has the service agreement and IMEI (shown as Device ID), and barcodes
- Go to https://checkcoverage.a
pple.com - Enter serial number
- If it says no purchase date found, continue to create a case and request a call back
- Upload the PDF
- After the call back they said it could take up to 5 days for the date to be reflected
- I checked the serial after 5 minutes and it was updated
*** Request early unlock (huge YMMV but worth a shot) ***
- Login to your Verizon account
- Start a chat
- Ask them to submit a "request for early SIM unlock on your behalf"
- For reason, simply say "device is paid in full"
- Be ready for some pushback or if you want PUK unblock, or porting pin - just state the same
- If they say it cannot be done, tell them politely that you are aware they cannot do it, and they need to send a request up the line
- In my case they send to contact in 10 days (not holding my breath this will actually happen but worth a shot)
*** Disconnectiong line ***
- Login to your Verizon account
- Start a chat
- Request an agent
- If asked, about plans/service
- Say disconnect line
- They will try to offer you other options or to disconnect at a later date
- Insist you need the line disconnected now
- If asked for a reason, say you cannot give them one
- Verify total under Account, Bill, Next bill estimate - about $7 for 3 days of service
*** Instant unlock using SIM Swap for ATT (YMMV) ***
- After getting the phone and paying it off fully, make some calls/texts and make sure it shows up on ATT account
- Transfer the eSIM to an unlocked, steps might vary depending on iPhone/android.
- Make some calls with that phone and make sure it shows up on the account now.
- Now go to ATT.com/device unlock and select non ATT customer and provide imei.
- Make sure you reply yes to the confirmation email ATT sends
- Only cancel the account after you are able to unlock.
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dialed 8008374966 and provided the new phone number
Said "pay off device" when asked the reason for calling and follow the prompts.
Fully paid the 299$ for the device with Automated system without talking with a live person.
Then called in and spoke to a live person and canceled the line.
If you're waiting 3 days for the shipment I don't see you getting out of the activation fee.
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Here is my story ( new customer, Verizon)
* Ordered on 11/11 with the $75 plan
* Received the phone today ( 11/14)
* No number, no activation
* Called to activate and set up My Verizon online account. Payment method is also added on 11/15
* Still can not payoff as of 11/19
Here is my story ( new customer, Verizon)
* Ordered on 11/11 with the $75 plan
* Received the phone today ( 11/14)
* No number, no activation
* Called to activate and set up My Verizon online account
* Still can not payoff as of 11/15
Thank you very much for your information.
I am a T-Mobile customer and purchased the verizon version with the plan of activating directly to T-Mobile since its flex locked. Was hoping to pay off the device and cancel service before it was delivered
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Also, like Verizon, ATT policy is also 60 days wait even without an active account, see https://www.att.com/support/artic...KM12626
I am a T-Mobile customer and purchased the verizon version with the plan of activating directly to T-Mobile since its flex locked. Was hoping to pay off the device and cancel service before it was delivered
Can someone please help me here, i am not a verizon customer.
ordered the phone on the 15th, got it today on 19th.
Called up the number using a non verizon number, and asked for device pay off.
I got this message this device isnt eligible to be paid off. You can come back on 11/30/2024.
Can someone please assist me here as to what i can do now?
Also, like Verizon, ATT policy is also 60 days wait even without an active account, see https://www.att.com/support/artic...KM12626
Can I still disconnect the phone service (as it is costume me > $50 /month) ?
Also, what is the H2O trick ? I can't locate the steps. Thank you.
Can I still disconnect the phone service (as it is costume me > $50 /month) ?
Also, what is the H2O trick ? I can't locate the steps. Thank you.
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"FYI: Don't have an account with AT&T? You can still unlock an AT&T device once it meets all requirements"
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