Slickdeals is community-supported.  We may get paid by brands for deals, including promoted items.
popular Posted by TomTheMuniDriver • Nov 29, 2024
popular Posted by TomTheMuniDriver • Nov 29, 2024

YMMV Existing Xfinity Internet Customer 150mbps+peacock for $24.99/mo price good for 1 year $24.99

$25

Xfinity
40 Comments 24,663 Views
Get Deal at Xfinity
Good Deal
Save
Share
Deal Details
I'm currently paying $35/mo for 150mbps Internet with peacock streaming ($7.99/mo value) but the 1 year price is almost over and the Xfinity mobile app offers me $40/mo to renew for another year so I called the loyalty dept (voice prompt = disconnect service) to see if they have any black Friday deals for existing customer and the guy was putting me on hold for 15 mins and came back with $25/mo to keep what I have for another year. That's a pretty slick deal for existing customer since peacock streaming is already 7.99/mo so I'm paying $17/mo for the internet 150mbps (speedtest shows 178mbps enough to stream two 8K concurrently) down 20 mbps up. the guy sent me a text message and I click the link to confirm the order and got an email confirmation for the new price. This phone call offer is $15/mo lower than the Xfinity app offers so I'm saving $180/year for a 20 mins call to the loyalty dept

==================================
Q&A: the number I called is 8009346489 and the machine gave me the option to call me back when it's my turn to speak to an agent and the number that called me back is 8889346489 it's the same number except the area code is 888 instead of 800. the agent greeted me and said wow you've been with us for 16 years, then said it will take him a few minutes to look up the best deal for me but after 10 mins of silence, I said hello and he answered and said he's still checking and 5 more mins, he came back with $24.99/mo for 150mbps with peacock included. I'm located in the SF Bay Area in California. I hope that answers some of the questions from the comments. The regular price is $67.00/mo according to the confirmation email I attached, as you can see there are some cancel words on the email meaning it's existing customer order and not a new customer sign up.

Multiple attempts may be required to get a hold of a nice agent that will take the time to find the best deal in your area. In my case, I was pretty lucky to get a hold of an agent on my first attempt for him to spend 15 minutes searching for the best deal for an existing customer. Keep in mind that nobody wants to help a rude customer so you should try to be polite when asking them for deals. My greetings to him was that I'm calling to see if there's any black Friday deals for me to renew my Xfinity internet. Good luck on your black Friday deal hunting.
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
I'm currently paying $35/mo for 150mbps Internet with peacock streaming ($7.99/mo value) but the 1 year price is almost over and the Xfinity mobile app offers me $40/mo to renew for another year so I called the loyalty dept (voice prompt = disconnect service) to see if they have any black Friday deals for existing customer and the guy was putting me on hold for 15 mins and came back with $25/mo to keep what I have for another year. That's a pretty slick deal for existing customer since peacock streaming is already 7.99/mo so I'm paying $17/mo for the internet 150mbps (speedtest shows 178mbps enough to stream two 8K concurrently) down 20 mbps up. the guy sent me a text message and I click the link to confirm the order and got an email confirmation for the new price. This phone call offer is $15/mo lower than the Xfinity app offers so I'm saving $180/year for a 20 mins call to the loyalty dept

==================================
Q&A: the number I called is 8009346489 and the machine gave me the option to call me back when it's my turn to speak to an agent and the number that called me back is 8889346489 it's the same number except the area code is 888 instead of 800. the agent greeted me and said wow you've been with us for 16 years, then said it will take him a few minutes to look up the best deal for me but after 10 mins of silence, I said hello and he answered and said he's still checking and 5 more mins, he came back with $24.99/mo for 150mbps with peacock included. I'm located in the SF Bay Area in California. I hope that answers some of the questions from the comments. The regular price is $67.00/mo according to the confirmation email I attached, as you can see there are some cancel words on the email meaning it's existing customer order and not a new customer sign up.

Multiple attempts may be required to get a hold of a nice agent that will take the time to find the best deal in your area. In my case, I was pretty lucky to get a hold of an agent on my first attempt for him to spend 15 minutes searching for the best deal for an existing customer. Keep in mind that nobody wants to help a rude customer so you should try to be polite when asking them for deals. My greetings to him was that I'm calling to see if there's any black Friday deals for me to renew my Xfinity internet. Good luck on your black Friday deal hunting.

Community Voting

Deal Score
+28
Good Deal
Get Deal at Xfinity
Leave a Comment
To participate in the comments, please log in.

40 Comments

Sign up for a Slickdeals account to remove this ad.

Dec 3, 2024
7,352 Posts
Joined Jul 2016
Dec 3, 2024
Frank_Nitty
Dec 3, 2024
7,352 Posts
If I ever want to get promotional discount from Comcast, I actually have to go to a local B&M location.
Dec 3, 2024
1,294 Posts
Joined Sep 2018
Dec 3, 2024
gathermewool
Dec 3, 2024
1,294 Posts
Quote from tmitim1983 :
Xfinity has the worst customer service among all providers! Horrible customer service! Do not complain anything, otherwise you'll be disconnected, transferred it hung up!

On top of that, they treat their loyal customers like sh!t!!!!

Their online and phone chat are absolutely awful - their dearth of understanding of basic English was pervasive. By 'their' I mean DOZENS of different reps attempting to help me.

I've only dealt with one local brick and mortar store, but they were awesome.
Pro
Dec 5, 2024
2,236 Posts
Joined Nov 2010
Dec 5, 2024
MasterRigger
Pro
Dec 5, 2024
2,236 Posts
Quote from tmitim1983 :
Xfinity has the worst customer service among all providers! Horrible customer service! Do not complain anything, otherwise you'll be disconnected, transferred it hung up!

On top of that, they treat their loyal customers like sh!t!!!!

Try your luck with Verizon. Same deal. Take take take
Dec 5, 2024
3,470 Posts
Joined Feb 2009
Dec 5, 2024
sdaddict001
Dec 5, 2024
3,470 Posts
Quote from dsixfiddy :
US pays more for internet, more for mobile, and the service is garbage. The rest of the first world looks at us and laughs.
And don't forget the f'ing data caps.
Dec 5, 2024
1,880 Posts
Joined Dec 2009
Dec 5, 2024
ac6xp
Dec 5, 2024
1,880 Posts
Thanks OP.
Will give them a call
Dec 5, 2024
961 Posts
Joined May 2004
Dec 5, 2024
kouichi
Dec 5, 2024
961 Posts
Quote from Jinx9721 :
I have Xfinity at my parents house and I thought the same thing until I had to deal with optimum for my apartment. Optimum has been worse than Xfinity. Idk how that is even possible.
AT&T is worse. I've dealt with both
Dec 28, 2024
46 Posts
Joined Nov 2006
Dec 28, 2024
icsa
Dec 28, 2024
46 Posts
This eventually worked for me. I found a good rep willing to look up the discounts and found the $10 off for 1 year that the OP received. Thanks OP!
FYI - Xfinity is planning to reduce the autopay discount with card even further, from $5 to $2 in the new year. https://www.xfinity.com/support/a...ss-billing
I'm still skeptical to give them my bank account.

Sign up for a Slickdeals account to remove this ad.

Jan 31, 2025
67 Posts
Joined Jan 2020
Jan 31, 2025
WittyMeat3810
Jan 31, 2025
67 Posts
Quote from musica :
Wow lucky, I called and they said there wasn't anything except a price increase..

Weird I've been switching to a promo rate online once a year for 5 years and I've never had an issue
Mar 1, 2025
370 Posts
Joined Dec 2013
Mar 1, 2025
unl67volvo
Mar 1, 2025
370 Posts
Quote from ddearth1 :
Cancel then have significant other sign up for new customer deals, This is the way.
do you cancel and sign up again online, or are you calling to sign up under the spouse? TIA
May 9, 2025
370 Posts
Joined Dec 2013
May 9, 2025
unl67volvo
May 9, 2025
370 Posts
Update regarding trying to call Xfinity for a price reduction. I called 8889346489, I used the term "disconnect service" the OP recommended and then it asked me if I was moving or wishing to modify. I did not want to say moving, since I am not. I answered a couple other questions and then asked for a call back. I got a call back within about 5 minutes (called at 11:20 AM on Friday, Pacific standard time). I spent less than 10 minutes on the phone with the first and only rep I spoke to who said that she could take my upcoming $70 per month for my 400 mbps service down to $40 per month for 2 years, or I could drop to $20 per month for the 150 service for 1 year. I opted for the latter. If it is not fast enough, I will call back and do the $40 per month for 400 service for 2 years. Of note, the last time I shopped for a promotion/deal was 2 years ago when I canceled my previous account, signed up under the same email but different phone number and got 150 service for $25 per month for 2 years.

EDIT: I should clarify that over the last 2 years my 150 service worked its way up to 400 for no extra charge

Related Searches

Popular Deals

View All

Trending Deals

View All