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Did your email have that language? Of the accounts in our family, some had the language about the bonus, but most did not. The ones that didn't mention the bonus said it was $15 off $45, but it worked on any amount.
Mine said $15 off $45 but worked on a $15 purchase. Nothing about a bonus. I got some in October too but no free shipping so I didn't use them then.
Great! When those emails came out on 11/29, I thought for sure there wouldn't be free shipping during the spending window. I'm happy I was wrong!
One of our accounts didn't get the bonus that was "spend by 11/24 and receive a bonus on 11/29" and customer service can't explain why. The order was placed on 11/24 and was for $14.40, so maybe it was processed too late or maybe you need to spend the full $15 to trigger the bonus.
Was there a free shipping when the first batch of these coupons got sent out? Or did you spend $14.40 and the coupon works on under $15 too?
Was there a free shipping when the first batch of these coupons got sent out? Or did you spend $14.40 and the coupon works on under $15 too?
There was not free shipping and the coupon will work on any amount. I had a pick up order canceled just before that certificate came out, so I chatted with customer service and asked if they could waive shipping since the previous order to my store was canceled.
Last edited by MtF4392 December 3, 2024 at 02:56 PM.
My "welcomeback15" code that they sent me via a "we miss you" email didn't work in the promo code section. It was supposed to be $15 off $45 but wasn't showing in my account.
They had also emailed me another code (not generic) which DID work without needing the $45 minimum. I just bought at 2AM PT and still got free shipping now, so that was nice at least.
My "welcomeback15" code that they sent me via a "we miss you" email didn't work in the promo code section. It was supposed to be $15 off $45 but wasn't showing in my account.
They had also emailed me another code (not generic) which DID work without needing the $45 minimum. I just bought at 2AM PT and still got free shipping now, so that was nice at least.
Are you sure you were logged into the right account? Only one of our accounts got that offer and the code only worked in the account that received the email. It did not show on the dashboard with the adventure rewards. And it did not work on exactly $45, but once I got the cart to $47 I could use that one in the promo code box and a certificate in the adventure rewards box:
order summary merchandise total (2 items) $47.00
Welcome Back $15 ($15.00)
Reward XXXX ($15.00)
order subtotal $17.00
tax $1.02
shipping Free
order total $18.02
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How often do they offer free shipping?
One of our accounts didn't get the bonus that was "spend by 11/24 and receive a bonus on 11/29" and customer service can't explain why. The order was placed on 11/24 and was for $14.40, so maybe it was processed too late or maybe you need to spend the full $15 to trigger the bonus.
Cyber Monday 50% Off Plus Free Shipping offer ends at 11:59 pm PT on 12/02/2024.
Cyber Monday 50% Off Plus Free Shipping offer ends at 11:59 pm PT on 12/02/2024.
The $15 off $45 works like a $15 off no matter what fyi.
Got a few things.
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They had also emailed me another code (not generic) which DID work without needing the $45 minimum. I just bought at 2AM PT and still got free shipping now, so that was nice at least.
They had also emailed me another code (not generic) which DID work without needing the $45 minimum. I just bought at 2AM PT and still got free shipping now, so that was nice at least.
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