I had 1-gigabit internet with Xfi Complete (for unlimited data) for a couple of years and was paying $115/month. I was tired of spending so much, so I called to decrease the plan or find any promotions. I got an upgrade to 2-gigabit with a 2-year contract for $88.
The 2-gigabit plan was not an option online.
Number I called: 1-800-934-6489
(I had to go through many menus to talk to a real person.)
Your mileage and availability may vary.
Note: I understand that I will not even be able to utilize 2-gigabit on most of my devices, but I plan to run some new CAT6 and get a 2.5Gb switch for my primary desktop.
https://www.xfinity.com/overview
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I did a quick speed test with a phone on my private Xfinity WiFi at the same time with a phone on my public Xfinity WiFi....and it did look like they shared my plan's bandwidth. But it was a quick test so I'm not sure for certain.
Speed test on the public WiFi did hit a number that was slightly higher than my plan+20% OP, i.e. hit a number greater than what I can get on Ethernet. I would test again with the phone up next to the modem but while it only took a few mins to turn public hotspots off...it can up to 24 hours to turn back on (apparently).
My bill is over $100 more than what I used to pay 2 years ago.
However I just put it in bridge mode and use my own stuff. Also, open up the modem case and disconnect the WiFi antennas, because there's no way to disable the WiFi even in bridge mode.
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Btw, 1Gbps for residential is nut. 2Gbps is crazy.
Those of you not doing business from home, what benefits are there to the high up speeds? Lots of cloud interaction or???
I suppose it's the shared gaming stuff.
"Hi, it's Xfinity Assistant.
We're aware that you may be experiencing a service interruption…"
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I didn't get the 2GB plan, but I had to renew last Summer for the 800 plan at $90/mo (after $10 discount for autopay). That locked me in for 12-mo.**
I got the 1GB bc the price was $65/mo (after $10 autopay) and good for 24 months. Saving me $25/mo. (Contract was 12-mo, but price is good for 24-mo).
**YMMV, but Xfinity has told me that they will let me switch plans without cancellation penalty if going to higher speeds (maybe even lower speeds) just as long as you don't cancel (move, switch to FIOS, etc.).
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