expired Posted by shivster1796 • Jan 20, 2025
Jan 20, 2025 1:05 PM
Item 1 of 2
Item 1 of 2
expired Posted by shivster1796 • Jan 20, 2025
Jan 20, 2025 1:05 PM
48" LG B4 Series 4K OLED 120Hz Smart TV (2024 Model)
+ Free Shipping$600
$800
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These guys are clowns... my TV arrived without the screws to attach the legs to the TV. I went online and the chat person said go to your local BB store and they will have screws. I went to one. The manager there was dismissive because I bought an "open-box". I kept telling him this was "open-box: excellent", he asked other people and they basically said the same things: go to Home Depot or you can return it.
I looked up the BB definition of "open-box: excellent" and it says it includes all accessories. I asked for the manager again, showed it to him. He then went back to find screws. He came back with 'screws from an LG box', but not the screws I needed.
I went to another BB and got the same run-around. This other BB manager mentioned he has no idea why the chat person would tell people to come into the stores.
Yeah, I returned it out of principle.
So, the Geek Squad peep that reviewed it forgot to include screws
The chat person on BB website lied to me
The manager was rude and dismissive.
This entire deal was a very poor customer experience to me.
ON this deal: Open box Exc. for $463 might work for me
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My 55in U7G has been good to me but I'm itching to get in the OLED gaming scene
I got the Alienware WQHD OLED for around the same price, but still within return window.
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My 55in U7G has been good to me but I'm itching to get in the OLED gaming scene
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