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expiredtunabreath posted Mar 05, 2025 09:46 AM
expiredtunabreath posted Mar 05, 2025 09:46 AM

Rheem ProTerra 50 Gal. Hybrid Heat Pump Smart Electric Water Heater

+ Free Ship to Store

$1,487

$1,859

20% off
Home Depot
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Deal Details
Home Depot has Rheem ProTerra 50 Gal. Hybrid Heat Pump Smart Electric Water Heater (XE50T10HS45U1) on sale for $1487.20. Select free Ship to Store where available otherwise delivery starts from $55.
  • Note: Pricing and Availability may vary by location.
Thanks to Community Member tunabreath for sharing this deal.
  • Additional Savings:
    • Local Energy Rebates: Look under the product price for text similar to 'Get Up to $_,__ in Rebates for ____' and click on the link then input your zip code to check for available local utility rebates and what terms they require. Terms may include 'must be a customer, must replace current storage heater and must be installed according to manufacturer specifications' are typically required options.
    • Please refer to the available Tax Credit / Energy Rebate forms for specific details and information that you will need to qualify.
About this Item:
  • Product Spec Sheet
  • Provides an estimated energy cost savings of $375 per year compared to a 50 Gal. electric conventional water heater
  • Pays for itself in energy cost savings thanks to an amazing 3.88 uniform energy factor and features that deliver long-term savings
  • Protects your home from potential water damage with LeakGuard, the 360° leak detection system and the auto shut-off valve that shuts off incoming water and locks water in
  • Smartest: built-in EcoNet Wi-Fi technology allows you to manage hot water and avoid cold showers track weekly, monthly and yearly energy usage and manage heating schedule your mobile device
  • Flexible: select the efficiency or performance you want with modes such as high demand mode to provide more hot water when needed there's even a vacation mode to save energy and costs when you're away
  • Sediment diffusion: fights sediment build-up at the bottom of the tank to prolong tank life and maintain efficiency
  • More hot water: provides more hot water than many standard residential electric models providing ample hot water for households with 3-people to 5-people
  • 10-Year Warranty

Editor's Notes

Written by StrawMan86 | Staff
Please see the original post for additional deal ideas, details & refer to the comments below for discussion.

Original Post

Written by tunabreath
Product Info
Community Notes
About the Poster
Deal Details
Product Info
Community Notes
About the Poster
Home Depot has Rheem ProTerra 50 Gal. Hybrid Heat Pump Smart Electric Water Heater (XE50T10HS45U1) on sale for $1487.20. Select free Ship to Store where available otherwise delivery starts from $55.
  • Note: Pricing and Availability may vary by location.
Thanks to Community Member tunabreath for sharing this deal.
  • Additional Savings:
    • Local Energy Rebates: Look under the product price for text similar to 'Get Up to $_,__ in Rebates for ____' and click on the link then input your zip code to check for available local utility rebates and what terms they require. Terms may include 'must be a customer, must replace current storage heater and must be installed according to manufacturer specifications' are typically required options.
    • Please refer to the available Tax Credit / Energy Rebate forms for specific details and information that you will need to qualify.
About this Item:
  • Product Spec Sheet
  • Provides an estimated energy cost savings of $375 per year compared to a 50 Gal. electric conventional water heater
  • Pays for itself in energy cost savings thanks to an amazing 3.88 uniform energy factor and features that deliver long-term savings
  • Protects your home from potential water damage with LeakGuard, the 360° leak detection system and the auto shut-off valve that shuts off incoming water and locks water in
  • Smartest: built-in EcoNet Wi-Fi technology allows you to manage hot water and avoid cold showers track weekly, monthly and yearly energy usage and manage heating schedule your mobile device
  • Flexible: select the efficiency or performance you want with modes such as high demand mode to provide more hot water when needed there's even a vacation mode to save energy and costs when you're away
  • Sediment diffusion: fights sediment build-up at the bottom of the tank to prolong tank life and maintain efficiency
  • More hot water: provides more hot water than many standard residential electric models providing ample hot water for households with 3-people to 5-people
  • 10-Year Warranty

Editor's Notes

Written by StrawMan86 | Staff
Please see the original post for additional deal ideas, details & refer to the comments below for discussion.

Original Post

Written by tunabreath

Community Voting

Deal Score
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Top Comments

Oceancity
18 Posts
18 Reputation
Bought this years ago,,,, junk. Never ending failures, lackluster support.

Worst was when Rheem approved exchange but Home Depot wouldn't honor exchange, that's after brought defective water heater back to customer service counter. Spend hours in a deadlock with Home Depot manager and Rheem on the phone with each other….

Now I got a dumb water heater

Leak sensor faulty-had to bypass to get unit to open valve and operate

Replaced heat pump temp sensor and still reports heat pump failures

Had do disconnect wifi , due to constant alarms

When heat pump ran-it was very loud

Overall junk and no rheem support

Certainly didn't save any on utility bills
candem
25 Posts
10 Reputation
AI to the rescue:
When comparing ProTerra heat pump water heaters in 120V and 240V, the 120V models offer a simpler, plug-in installation, making them ideal for replacing gas units or upgrading to high efficiency without needing a 240V electrical upgrade. 240V models offer faster heating and potentially better performance in colder climates but require a more complex installation.
Here's a more detailed comparison:
120V ProTerra Plug-in Heat Pump Water Heaters:

Installation: Simpler, plug-in design; no need for 240V electrical work.
Ideal for: Drop-in gas unit replacement, high-efficiency upgrades without electrical panel upgrades.
Efficiency: Still highly efficient, offering up to 5x the efficiency of a standard gas water heater.
Models: Available in dedicated and shared circuit models.
Example: Rheem ProTerra Plug-in Heat Pump Water Heater with HydroBoost plugs into any standard 120V outlet.
240V ProTerra Heat Pump Water Heaters:

Installation: Requires 240V electrical service and potentially more complex installation.
Ideal for: Larger homes with high hot water demand, potentially better performance in colder climates.
Efficiency: Still highly efficient, but may require more electrical infrastructure.
Faster Heating: 240V resistive elements heat water faster than 120V.
Example: 240V models often have larger tank sizes and faster recovery times.
brettaculous
267 Posts
51 Reputation
Call a plumber unless you're very familiar with code concerning gas piping and exhaust. It's not worth killing your whole family to save $500 in labor.

95 Comments

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Mar 09, 2025 02:41 PM
227 Posts
Joined Jul 2006
barStarMar 09, 2025 02:41 PM
227 Posts
I purchased the 65 gallon during the last sale and had it installed this past Friday. So far so good! The noise doesn't bother us as it is in the garage, but based on comments here and on other message boards, I expected it to be noisier than it is. Can't wait to see how cool it keeps the garage during our hot spring and summer months.
Mar 09, 2025 04:40 PM
181 Posts
Joined Oct 2018
chrisr4379Mar 09, 2025 04:40 PM
181 Posts
Quote from Nintendo1474 :
These work slower and use more power if they're pulling air from a colder place. You wanna give them the warmest air you have
If you use the hot water a lot, it will dehumidify the space. Good in the summer.
Winter not so much
Mar 09, 2025 05:28 PM
292 Posts
Joined Jun 2007
Jester747Mar 09, 2025 05:28 PM
292 Posts
An idea I had (which has turned out phenomenally) when I purchased ours was buying it way oversized. These were significantly cheaper a few years ago so I believe it was only a couple hundred more to get an 80 gallon instead of the 50 we needed (actually had a 40 gal installed originally that was often leaving us cold). Anyhow, my logic was that with the larger tank, we could use only the heat pump to heat the water and we'd rarely if ever need the power-thirsty heating elements to turn on. This turned out to be correct. I rarely remove the heater from the "heat pump only" mode until the very coldest days of winter or on specific long-hair-washing or laundry marathon days. The garage is kept quite comfortable too during the summer (formerly unbearable) and even chilly during the spring/fall. For context, in the Southeast. Power bill dropped 15-20 bucks/month compared to previous electric element only heater.
1
Mar 09, 2025 06:27 PM
1,602 Posts
Joined May 2005
rsgMar 09, 2025 06:27 PM
1,602 Posts
I had this water heater for 2 years with no issues. My personal issue with it was when my family took 2 showers back to back, or a shower plus dishwasher cycle, or dishwasher cycle plus clothes washing machine cycle, the WH would turn on its elements which consume over 5kW. If you have a 2 person home or are trying to supply hot water to an ADU/small guest house then this will be fine. Otherwise your cost savings vs. gas will evaporate quickly, especially if you live in a high electricity cost area like California.

I recently upgraded to an 80 gallon AO Smith hybrid unit and so far the elements have only kicked on when my son completely filled the 100+ gallon bathtub.
1
Mar 09, 2025 06:50 PM
466 Posts
Joined Jun 2007
SlickSam240Mar 09, 2025 06:50 PM
466 Posts
if I replace it myself, Can I still use tax deduction?
Mar 09, 2025 07:01 PM
2,857 Posts
Joined Jul 2017
fintlewoodlewixMar 09, 2025 07:01 PM
2,857 Posts
Wen from 80 gallon electric to 50 gallon hybrid, because that got the $500 power company coupon and to save power. I can imagine a morning where three people shower and it becomes an issue, but then I set it to 140 degrees, which should be enough for three 7-minute showers, as opposed to our usual 10 or 12 minute. We also have knobs to reduce flow on the shower head, so we can just use our brains when soaping up and similar, leaving plenty for the last person.

So far, I am pleased. My next step is to vent cold air below and draw in hot air from above. Waiting on the last bezel. Then I'll have to drain, turn, and possibly redo all the wiring and water connections to make room.
Mar 09, 2025 07:23 PM
249 Posts
Joined May 2012
BelaSMar 09, 2025 07:23 PM
249 Posts

Our community has rated this post as helpful. If you agree, why not thank BelaS

Quote from 20KM :
Can you explain "don't know how to use it"? It's required for our new build rentals soon. Will it be a set and forget it for our tenants?
You really need to size it in a way that the heat pump is what is heating your water because otherwise it falls back on the resistive element and it is just a really expensive resistive electric heater. I set mine to energy save mode and it never uses the resistive heater, but it hasn't had to for our family of five.
Different families have different water use habits. Some people take 5 minutes showers and others take 25 minute showers. If you are taking 25 minute shower multiplied by four family members, you may not have enough hot water from a unit this size. We take 5-10 minute showers and have seen zero problems.
When I had a resistive water heater it would run for maybe an hour a day. This unit runs for 4-5 hours BUT it uses so much less energy while running that it comes out ahead. It is in our basement and it certainly makes noise. We haven't had the failure issues that others have cited. Unclear if we got lucky or they just got unlucky. As i mentioned in another comment, it has already saved the price of the unit in energy here in central MA. If it broke tomorrow and I got no warranty, I would still be ahead. Obviously such an example is dependent on price of energy.
Biggest thing to be sure of when installing is that you have a proper condensate drain. It will make multiple gallons a day in the heat of the summer if your air is humid. We actually collect the condensate and water the fruit trees with it. Not really a tangible money savings there but it feels better than just dumping it.
2
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Mar 09, 2025 09:51 PM
35 Posts
Joined Jul 2016
jsockMar 09, 2025 09:51 PM
35 Posts
Quote from mitchflorida :
Just 53% of owners recommended this product.
I have the 80 gal. Heat pump version and it is absolute garbage. The Thermisters have failed, it leaks often from the discharge socket, and the wifi board has failed. Oh, it's also less that 5 years old. Do NOT buy this product!
1
2
Mar 09, 2025 10:46 PM
1,018 Posts
Joined Aug 2011
fauxdenMar 09, 2025 10:46 PM
1,018 Posts
I had a cheap 40 gallon rheem I bought three years ago. Tp valve leaked twice. 3 years in spring a leak in base. Had to haul to Home Depot to exchange. Took 45 min for Home Depot to honor it. Even then they were not happy to do it. Got second one in. Tp has leaked twice now. Rheem seems like junk. Will not buy again
Mar 09, 2025 11:56 PM
54 Posts
Joined Nov 2007
SquirrelcopMar 09, 2025 11:56 PM
54 Posts

Our community has rated this post as helpful. If you agree, why not thank Squirrelcop

Quote from Oceancity :
Bought this years ago,,,, junk. Never ending failures, lackluster support.

Worst was when Rheem approved exchange but Home Depot wouldn't honor exchange, that's after brought defective water heater back to customer service counter. Spend hours in a deadlock with Home Depot manager and Rheem on the phone with each other….

Now I got a dumb water heater

Leak sensor faulty-had to bypass to get unit to open valve and operate

Replaced heat pump temp sensor and still reports heat pump failures

Had do disconnect wifi , due to constant alarms

When heat pump ran-it was very loud

Overall junk and no rheem support

Certainly didn't save any on utility bills
I've had mine for 6 years now and haven't experienced any of the issues you've described. Our experience has been the complete opposite of yours. I'd buy again in a heartbeat.
3
Pro
Mar 09, 2025 11:57 PM
2,785 Posts
Joined Dec 2017
PoorFatKid
Pro
Mar 09, 2025 11:57 PM
2,785 Posts

Our community has rated this post as helpful. If you agree, why not thank PoorFatKid

Quote from Oceancity :
Bought this years ago,,,, junk. Never ending failures, lackluster support.

Worst was when Rheem approved exchange but Home Depot wouldn't honor exchange, that's after brought defective water heater back to customer service counter. Spend hours in a deadlock with Home Depot manager and Rheem on the phone with each other….

Now I got a dumb water heater

Leak sensor faulty-had to bypass to get unit to open valve and operate

Replaced heat pump temp sensor and still reports heat pump failures

Had do disconnect wifi , due to constant alarms

When heat pump ran-it was very loud

Overall junk and no rheem support

Certainly didn't save any on utility bills
Year 7 with mine. Not a single problem.
3
Mar 10, 2025 12:00 AM
17 Posts
Joined Mar 2021
Ridge00Mar 10, 2025 12:00 AM
17 Posts
I put one of these in 2 years ago and it's great. Even better, my local electric company gave me a $1200 rebate on it. Cost almost nothing.
1
Mar 10, 2025 12:21 AM
2,249 Posts
Joined Feb 2008
pcman2000Mar 10, 2025 12:21 AM
2,249 Posts
Quote from Jester747 :
An idea I had (which has turned out phenomenally) when I purchased ours was buying it way oversized. These were significantly cheaper a few years ago so I believe it was only a couple hundred more to get an 80 gallon instead of the 50 we needed (actually had a 40 gal installed originally that was often leaving us cold). Anyhow, my logic was that with the larger tank, we could use only the heat pump to heat the water and we'd rarely if ever need the power-thirsty heating elements to turn on. This turned out to be correct. I rarely remove the heater from the "heat pump only" mode until the very coldest days of winter or on specific long-hair-washing or laundry marathon days. The garage is kept quite comfortable too during the summer (formerly unbearable) and even chilly during the spring/fall. For context, in the Southeast. Power bill dropped 15-20 bucks/month compared to previous electric element only heater.
Agreed but would only add to scale according to usage demand and/or household size. If a 40 gallon was not cutting it then it's obvious you are a pretty high usage household and a 65 or 80 makes sense. A 50 gal would not cut it in Heat pump only mode. My opinion is and will always be based on 4 years of ownage that the more you can run it in Heat Pump only mode the better off you will be $ wise. In my case being a 1.5 person household (don't ask) with differing bathing hours the 50 is perfect and I could (emphasis could) get by running it in Heat Pump only all 12 months but being in the Midwest I run it Hybrid("Energy Saving") during the winter just because I'm concerned about the wear on the heatpump. Just my 2 cents.
Mar 10, 2025 12:27 AM
2,249 Posts
Joined Feb 2008
pcman2000Mar 10, 2025 12:27 AM
2,249 Posts
Quote from fauxden :
I had a cheap 40 gallon rheem I bought three years ago. Tp valve leaked twice. 3 years in spring a leak in base. Had to haul to Home Depot to exchange. Took 45 min for Home Depot to honor it. Even then they were not happy to do it. Got second one in. Tp has leaked twice now. Rheem seems like junk. Will not buy again
This is a Rheem Hybrid HWH thread, apples to oranges.

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Mar 10, 2025 12:30 AM
1,018 Posts
Joined Aug 2011
fauxdenMar 10, 2025 12:30 AM
1,018 Posts
Quote from pcman2000 :
This is a Rheem Hybrid HWH thread, apples to oranges.
Rheem is crap. That's the point

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