Since you are working with an agent / person, everything is YMMV. My $10 DCC was waived and the agent didn't care that I have 2+ free lines already. First step is to check your T-life app to see if you qualify.
Main thread on T-mobile subreddit. [reddit.com] Refer to it for more / current info. Some redditors have complained that some agents declined them because they had 2+ free lines already. Some redditors have success trying again on 833-579-2248, 611, chat, or T-Force. Since there is a bit of YMMV with the agent, be kind and nice, and try again somewhere else if you get rejected. Of course, some redditors are trying to get the free line even though their T-life doesn't show the offer (huge YMMV).
Yes, T-mobile did another round of price hikes today for existing plans. Check your text messages of your primary line to see if you will be affected starting April 2nd.
If you don't see the offer on your T-Life app homepage but you see offers like 25% off accessories, save $100 on Harman, SyncUp Drive, etc., try pulling down on the app to refresh the page / offers. If you have multiple lines, try looking on the other lines. The free line offer was only found on one of my lines (main line) T-Life app.
Even without the free line offer, you can still try your luck through 611, chat, or T-Force. Though you run the risk of the system not applying the free line promotion even if the agent agrees to add it.
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If you tap the See Full Terms in the T-Life app, it clearly states " Free new line for qualifying existing accounts with 2+ voice lines on a family plan and a max of 2 current free lines"
With monthly bill credits. Subject to change.
Free new line for qualifying existing accounts with 2+ voice lines on a family plan and a max of 2 current free lines. Plus taxes & fees for accounts paying for a T-Mobile wireless line with additional taxes & fees; monthly Regulatory Programs (RPF) & Telco Recovery Fee (TRF) totaling $3.49 per voice line ($0.50 for RPF & $2.99 for TRF) applies; taxes/fees approx. 4-38% of bill. Qualifying credit and regular-rate, Unlimited, Unlimited Freedom, Magenta, Magenta Max, Magenta Amplified, Magenta Plus, One, Simple Choice, Everything, My Way, Sprint Max, One, or Sprint Unlimited plan required. If you have cancelled lines in past 90 days, you may need to reactivate them first. Credits may take up to 2 bill cycles; credits will stop if you cancel any lines or change plans. $10 device connection charge due at sale. Limit 1/account. Not combinable with some offers or discounts, including other service discounts, device offers, or Price Lock; choosing free line gives up access to Go5G Plus or Go5G Next device offer features for this line only. See rep for details.
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Found some more info on promo ID250259 from my account data on T-mobile.com. There is more info available, but not really useful to anyone without T-mobile VPN access or code dictionary.
Name: Line Discount ID250259
Start Date: 2025-03-13
End Date: 2025-03-26 (Old)
End Date: 2025-03-31 (Old)
End Date: 2025-04-10 (New)
Initiation Date: 2025-03-17
So this promotion ends on the 26th (Now 10th). T-mobile also tracks the promotion initiation date, which was the 17th for me (date that the line was created, several days after I ordered the physical SIM).
If you are getting this promotion close to the end date 26th (Now 31st), order with ESIM activation. With physical SIM, you are risking your promotion initiation date starting after the promotion end date. Not sure if the system cares, but it tracks the dates so why risk it. You can always convert your ESIM to physical SIM later.
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CoffeePleeze
I just wanted to pop in and give an update.
Magenta Max 2 paid, 1 free, 1 digits, Home Internet.
Tile for free line appeared in T-Life app.
Instead of calling or chatting, added new BYOD via T-Life, physical sim.
$0 out of pocket, SIM arrived today. Put it in a spare unlocked iPhone 6S Plus.
Viewing Account > Cost Summary on T-Mobile website via web browser I see "$30 Line Discount ID250259 (Additional Lines)" Nice!
Now I have Magenta Max 2 paid, 2 free, 1 digits, Home Internet.
Credit goes to the posters who mentioned T-Force Reps said to add the BYOD line in the app yourself which sidesteps fees and activation charges while triggering the discount automatically. It worked for me.
Hope this helps someone like me who doesn't care to call or chat with T-Mobile.
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expired Posted by vtec26 • Mar 13, 2025
Mar 13, 2025 6:17 PM
Item 1 of 2
Item 1 of 2
expired Posted by vtec26 • Mar 13, 2025
Mar 13, 2025 6:17 PM
YMMV - T-Mobile Free Line when you BYOD
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Same. Same question... Let me know if you figure anything out
I did not receive any notification on the T-Life app about a free line this time around. I don't think I've ever been eligible for any other free lines. I don't think I can even add an extra paid line without it being a crazy price from what I remember when I chatted a few years ago to see about adding another line. I think this plan is maxed out on free lines.
yes, if you add a line to this plan, it'll most likely convert it to Magenta. Offshore reps may not know it.
Let me tell you about my experience with this mess.
I am on the T-Mobile One plan (FRLTULF2) with three paid lines and five free lines. I received this offer on the T-Life app. I called the number on the ad, and the rep seemed knowledgeable. He mentioned that he had the same plan with many free lines and was happy to see another customer with a similar setup.
I asked him at least five times if this would affect **anything** on my plan, and he repeatedly assured me that it wouldn't. He even contacted his higher-ups to confirm and said that nothing would change, I wouldn't lose any discounts, including my five free lines and the insider discount. So, I told him to add the line.
An hour later, I received ten text messages saying me that I had been unenrolled from my discounts, losing the five free lines discount and the insider discount.
I called back and spoke to another rep. She explained that since I already had more free lines, I wasn't eligible for this offer in the first place. Adding this "new" free line automatically unenrolled me from all my existing promotions.
After spending **two hours** on the phone, I managed to get my five free lines reinstated and canceled the "newly" added free line. But, she couldn't restore the insider discount herself. She sent an email to the other department and told me it could take 2–3 days for them to add the insider discount back to my account.
Can you please help me out and DM me. I want to show T-Mobile that my family member lol has the same line and you can block out any personal info but just with the current promo code or whatever and any proof just cuz they're starting to really piss me off especially with the $5 price increase that I'm still going to file on FTC and FCC complaint with
Let me tell you about my experience with this mess.
I am on the T-Mobile One plan (FRLTULF2) with three paid lines and five free lines. I received this offer on the T-Life app. I called the number on the ad, and the rep seemed knowledgeable. He mentioned that he had the same plan with many free lines and was happy to see another customer with a similar setup.
I asked him at least five times if this would affect **anything** on my plan, and he repeatedly assured me that it wouldn't. He even contacted his higher-ups to confirm and said that nothing would change, I wouldn't lose any discounts, including my five free lines and the insider discount. So, I told him to add the line.
An hour later, I received ten text messages saying me that I had been unenrolled from my discounts, losing the five free lines discount and the insider discount.
I called back and spoke to another rep. She explained that since I already had more free lines, I wasn't eligible for this offer in the first place. Adding this "new" free line automatically unenrolled me from all my existing promotions.
After spending **two hours** on the phone, I managed to get my five free lines reinstated and canceled the "newly" added free line. But, she couldn't restore the insider discount herself. She sent an email to the other department and told me it could take 2–3 days for them to add the insider discount back to my account.
You didn't manage to get anything reinstated. What happened is that you were on the 2-8 line plan and they had to move you to the 9-12 line plan in order to add a line. When that happens the system automatically un-enrolls you from all promotions and then within minutes re-enrolls you again. No discounts are lost and you may likely see a bill reduction by switching to the 9-12 line plan.
Let me tell you about my experience with this mess.
I am on the T-Mobile One plan (FRLTULF2) with three paid lines and five free lines. I received this offer on the T-Life app. I called the number on the ad, and the rep seemed knowledgeable. He mentioned that he had the same plan with many free lines and was happy to see another customer with a similar setup.
I asked him at least five times if this would affect **anything** on my plan, and he repeatedly assured me that it wouldn't. He even contacted his higher-ups to confirm and said that nothing would change, I wouldn't lose any discounts, including my five free lines and the insider discount. So, I told him to add the line.
An hour later, I received ten text messages saying me that I had been unenrolled from my discounts, losing the five free lines discount and the insider discount.
I called back and spoke to another rep. She explained that since I already had more free lines, I wasn't eligible for this offer in the first place. Adding this "new" free line automatically unenrolled me from all my existing promotions.
After spending **two hours** on the phone, I managed to get my five free lines reinstated and canceled the "newly" added free line. But, she couldn't restore the insider discount herself. She sent an email to the other department and told me it could take 2–3 days for them to add the insider discount back to my account.
I've had similar issue a few years back with a "free line" and a (free?) phone. It was an offshore rep, who either had no idea what she was doing or maybe they are getting bonuses for selling\converting to more expensive plans. Took some time to revert back to my original plan and insider discount was applied manually a few times.
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So you'd be looking at either $94 (old) or $132 (new) before Kickback and including the increase. And you'd get an extra line. If that line happens to be free because the promo kicks in, you'd be even $24 lower than my quotes.
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